The Latest

  • An image of a person holding a brown bag leaving a Chipotle store front.
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    Spencer Platt via Getty Images
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    Tracking the same-store sales of 23 major restaurant chains

    Q2 2026 saw more evidence of a casual dining resurgence, as fast casual sales stabilized and QSRs posted mixed results.

    Updated Aug. 27, 2026
  • A Swig Dirty Soda location with a drive-thru.
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    Courtesy of Swig
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    Savory Fund raises over $200M to back emerging restaurant chains

    The private equity firm aided the early growth of Swig and Mo’ Bettahs, and its latest fund will support expanding concepts with strong brand identity.

  • An image of a a white building with Chipotle signage at night.
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    Permission granted by Chipotle
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    How 4 restaurant brands hit big development milestones this fall

    Cava and Dave’s Hot Chicken surpassed 500 units, while Chipotle reached 1,500 Chipotlanes.

  • A daytime image of a Domino's restaurant and sign
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    Joe Raedle via Getty Images
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    Domino’s focus shifts toward driving ticket growth

    CEO Joe Jordan said the chain will improve franchisee profitability by driving order counts and ticket totals through promotions and menu innovation.

  • An image of a building with Hawaiian Bros branding
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    Permission granted by Hawaiian Bros
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    Hawaiian Bros signs 52-store Florida deal

    The brand’s newest franchisee will open 24 locations in the first three years of its agreement, which spans Orlando, Jacksonsville, Gainesville and Tampa.

  • A person in a suit stands on stage surrounded by a large crowd in the stands.
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    Courtesy of Starbucks
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    Analysis

    Was a Starbucks buyout of Chipotle even possible?

    The coffee giant denied it was buying the burrito chain, but analysts offered an interesting view of what a mega-merger would have meant to the restaurant industry.

    M&A
  • People walking in front of a Sweetgreen on Aug.8, 2025 in Chicago, Illinois
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    Scott Olson via Getty Images
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    Sweetgreen hires Starbucks vet as chief people officer

    Lauren Crowley joins the brand amid an ongoing turnaround strategy that includes new training programs for restaurant-level employees.

  • An Outback Steakhouse restaurant on Jan. 31, 2025 in Daly City, California.
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    Getty Images
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    Outback beefs up steak quality

    The steakhouse chain also hired a chief steak officer to serve as its authority on selection, marbling and prep.

  • A hand holds up a smartphone with Fatburger Rewards on screen
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    Permission granted by Fatburger
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    Fatburger launches first rewards program

    Members earn points for every $1 spent on eligible purchases and receive $5 discounts for every 75 points accrued, a strategy that could help boost sales and frequency.

  • A rendering if a Papa Murphy's and Pinkberry restaurant
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    Courtesy of Papa Murphy's
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    Papa Murphy’s to open co-branded Pinkberry restaurants

    The take-and-bake pizza chain will open three such restaurants, which are expected to provide franchisees with additional revenue streams and dayparts.

  • Customers line up in a drive-thru at a Starbucks store
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    Justin Sullivan / Staff via Getty Images
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    When the drive-thru feels fast and friendly, satisfaction grows

    Dutch Bros Coffee, Chick-fil-A and Starbucks ranked as not just the friendliest brands, but the ones with the highest overall satisfaction, a QSR and InTouch CX study found. 

  • A photograph of an empty McDonald's restaurant within a warehouse
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    Permission granted by McDonald's
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    McDonald’s navigates pushback over Next initiatives

    Franchisees were reportedly surprised by remodel costs, per Bloomberg, and McDonald’s has been sued for using a pricing tool that allegedly determined what customers would be willing to pay.

  • A Hardee's location
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    gsheldon via Getty Images
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    CKE appoints IHOP alum as Hardee’s president

    Alisa Gmelich brings over 30 years of brand experience to her new role, where she will oversee growth, guest experience improvements and menu optimization.

  • An image of a blue gray buidling with white columns. It has signage that says Sweet Tomatoes in red.
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    Ethan Miller via Getty Images
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    Souplantation parent will open first CA restaurant since 2020

    The chain, which closed all of its locations during Chapter 7 liquidation six years ago, will open a Sweet Tomatoes in Fountain Valley by 2027.

  • A photograph of the inside of a car where two people are sitting. In the center there is small cups of chicken and fries.
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    Courtesy of KFC
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    KFC expands into snacking with Go Buckets

    The low-cost menu item includes six varieties and is aimed at helping the chain expand its afternoon daypart.

  • A person taps on a touch screen monitor that has a chatbot on it. The person is in a restaurant and wearing an apron.
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    Getty Images
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    Why restaurants face pushback, risk when integrating AI tools

    Employee and consumer concerns over inaccuracy and inefficiency have proven true at some chains, so operators must slow-roll AI tools to ensure they solve more problems than they create, experts said. 

  • Several screenshots of a Kura Sushi's rewards program
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    Courtesy of Kura Sushi
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    Kura Sushi adds tiers to loyalty program

    The sushi chain joins a growing list of brands, including Charleys, Panera and Tropical Smoothie Cafe, to adopt the model alongside flexible rewards. 

  • An image of a bicyclist carrying a green backpack that says Uber Eats
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    Ceri Breeze via Getty Images
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    Uber Eats to buy ezCater for $2.3B

    The catering platform will expand Uber Eats' large order business, which has become a significant opportunity in recent quarters.

  • An evening photograph of a True Food Kitchen restaurant.
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    Courtesy of True Food Kitchen
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    True Food Kitchen files for Chapter 11 bankruptcy

    The chain plans to sell itself to a long-term partner that shares a similar brand mindset that can set it up for long-term success.

  • Panelists on a screen.
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    Kelly Stroh/Restaurant Dive
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    How restaurants can mitigate rising fuel costs

    Evaluating delivery frequency and leveraging route optimization and scenario planning can help brands combat higher transportation expenses, experts say.

  • A photograph of a digital menu board at McDonald's with various meal options.
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    Julie Littman/Restaurant Dive
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    McDonald’s disputes reports that it uses AI to set prices

    The chain provides franchisees with tools, resources and recommendations for pricing, but operators ultimately make menu price decisions. 

  • A photograph of a damaged restaurant with Moe's Southwest Grill signage.
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    Allison Joyce via Getty Images
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    Why restaurants’ worst disaster losses come after the damage is done

    Operators need a plan for what happens after an extreme weather event or man-made accident, but most don’t have one, experts say.

  • An image of Papa Johns sign on a store
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    Courtesy of Papa Johns
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    Papa Johns’ CMO on how the brand is reasserting itself as delivery evolves

    Newly appointed Global CMO Chris Lyn-Sue digs into the chain’s Walmart Express Delivery partnership and his plans for the rest of the year.

  • An image of a gray building with Charleys signage
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    Retrieved from Charleys on October 02, 2026
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    Charleys Cheesesteaks & Wings updates menu, rewards program

    The 850-unit chain added seven items and launched a campaign to persuade consumers to choose hot sandwiches over cold grab-and-go.

  • A photograph of a group of people standing behind a ribbon. A person in the middle holds big scissors that are about to cut the ribbon.
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    Courtesy of Chicken Salad Chick
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    Chicken Salad Chick targets Northeast for growth

    The fast casual chain has signed deals in New York, Pennsylvania and West Virginia where consumer demand remains strong.