Off-premise

  • A photograph of a restaurant with Subway signage that is inside a Walmart
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    J.D. Pooley via Getty Images
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    Subway to offer delivery from Walmart locations

    The sandwich chain is the first restaurant to be integrated with Walmart’s Express Delivery. Meals can ordered with groceries or delivered separate.

    By • June 5, 2026
  • A Chick-fil-A restaurant is seen on July 05, 2022 in Houston, Texas.
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    Brandon Bell via Getty Images
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    Chick-fil-A opens ghost kitchen in Miami

    The chain joins a growing cohort of brands, including Pressed Juicery and Roti, to open inside delivery-centric facilities years after restaurants moved away from these channels.

    By • June 5, 2026
  • An image of cold-press juices from Pressed Juicery
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    Permission granted by Pressed Juicery
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    Pressed Juicery to open in 27 CloudKitchen locations

    The juice brand, which has 100 company-owned locations and a robust consumer packaged goods business, will add this channel to expand into high-density areas.

    By • June 3, 2026
  • A photograph of a hand holding up a cheeseburger above a white plate. The plate is on a wooden table and there is a blue card on the left that says Wyndham Rewards. On the right there is a paper bag that says Applebee's To-Go.
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    Courtesy of Applebee's
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    Applebee’s offers free delivery to Wyndham Rewards members

    The partnership could expand Applebee’s off-premise channel, which grew by 3.5% to make up nearly 24% of sales during the first quarter.

    By • May 19, 2026
  • An exterior image of a Pizza Hut with bricks and red signage
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    Courtesy of Yum Brands/Pizza Hut
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    Pizza Hut franchisee says AI caused $100M in damages

    Chaac Pizza Northeast, which depends on DoorDash to deliver its orders, said the chain’s Dragontail AI system hurt delivery times and damaged operations.

    By • May 14, 2026
  • A White Castle burger kiosk at Boston's Logan Airport.
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    Permission granted by White Castle
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    White Castle to deploy 1K slider kiosks

    The chain will work with Automated Retail Technologies to bring the robotic technology to areas off-limits to traditional QSRs.

    By • April 22, 2026
  • An image of a brick restaurant with white signage that says "Pizza Inn"
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    The image by Rsa182 is licensed under CC BY-SA 3.0
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    Why Rave Restaurant Group cut ties with Uber Eats

    Pizza Inn’s owner said the chain is focusing on dine-in traffic through value offerings instead of increasing volume through unprofitable orders.

    By • Updated April 1, 2026
  • Sidewalk devilry robots in front of a Wonder location.
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    Courtesy of Grubhub
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    Wonder hires CFO ahead of potential 2027 IPO

    Marc Lore has built a vertically integrated food delivery network including food halls, a makeline manufacturer and Grubhub. Now, he wants to take it public.

    By • March 24, 2026
  • An image of four bike riders won a street. The bike rider in the foreground is carying an Uber Eats bag on his back.
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    Sean Gallup via Getty Images
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    Uber Eats raises marketplace fees

    Some restaurants will see rates go up by 5% for delivery, while all merchants will see commissions for pickup orders increase by 1%.

    By • March 10, 2026
  • An exterior image of a Wonder food Hall
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    Permission granted by Wonder
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    Wonder buys a brand, deploys two more

    Grubhub’s owner is betting on elevated fried chicken and bowl-based concepts at a moment when fast casual’s core consumers are ailing.

    By • Feb. 11, 2026
  • Sweetgreen's catering bar set out on a table over a green carpet.
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    Courtesy of Sweetgreen
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    Sweetgreen launches ‘Build Your Own’ catering bar

    The brand is the latest fast casual to see large-format catering as a lifeline, but operational problems could undercut the bid to secure big ticket orders.

    By • Feb. 6, 2026
  • George Clooney in Grubhub's Super Bowl ad
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    Courtesy of Grubhub
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    Grubhub — and George Clooney — make Super Bowl debuts to ‘eat the fees’

    The delivery platform promotes a new offer to remove delivery and service fees on restaurant orders over $50 in an oddball ad directed by Yorgos Lanthimos.

    By Chris Kelly • Feb. 3, 2026
  • A close up photograph of several bowls with food from Roti Modern Mediterranean
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    Courtesy of Roti Modern Mediterranean
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    Why fast casual chain Roti opened a ghost kitchen

    Brands have pulled back the delivery-only model, but Roti sees it as part of a development strategy that includes non-traditional and franchised growth.

    By • Jan. 21, 2026
  • Backs of bike couriers with Uber Eats bags.
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    Tomohiro Ohsumi / Stringer via Getty Images
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    California law gives food delivery customers right to talk to a human

    The legislation puts guardrails around how food delivery companies handle service issues and to what extent it can rely on automation.

    By Kristen Doerer • Jan. 20, 2026
  • A DoorDash delivery worker walks his bike along the road in the Mission neighborhood of San Francisco, California.
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    Getty Images
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    DoorDash tests AI-powered restaurant discovery app

    The delivery giant’s technology chief said Zesty, now in testing in New York City and the San Francisco Bay Area, improves local restaurant visibility.

    By • Dec. 17, 2025
  • Bicycle gig workers congregate on the street with their packs.
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    Spencer Platt via Getty Images
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    DoorDash, Uber Eats sue NYC over tip prompt rules

    The delivery aggregators allege that New York City’s requirement that they ask consumers to tip drivers before checkout abridges their freedom of speech. 

    By • Dec. 12, 2025
  • A spread of White Castle's Love Kit offering for Valentine's Day.
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    Courtesy of White Castle
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    White Castle debuts burger kiosk at Boston Logan Airport

    The automated kiosk gives the chain, which has long embraced new technologies, a toehold in New England with which to build brand awareness.

    By • Updated Dec. 3, 2025
  • A blurred image of a point of sales machine and a green bag that says Uber Eats in the background.
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    Courtesy of Uber Eats/Toast
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    Uber, Toast enter multi-year strategic global partnership

    The companies will focus on product innovation and other initiatives that could help restaurants retain and grow their customer bases.

    By • Nov. 3, 2025
  • Sidewalk devilry robots in front of a Wonder location.
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    Courtesy of Grubhub
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    Grubhub, Wonder test robotic delivery in New Jersey

    The aggregator is looking to grow its autonomous delivery operations outside of college campuses, starting with a pilot program with Avride at a Wonder location in New Jersey.

    By • Oct. 23, 2025
  • Five delivery vehicles outside of a store.
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    Courtesy of Save Mart
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    Starship raises $50M to scale delivery bots

    The robotics maker plans to expand its operations from U.S. college campuses to urban markets, as delivery aggregators begin to scale their partnerships with various robotics firms.

    By • Oct. 15, 2025
  • AI apps ChatGPT, Gemini, Copilot, Claude and Perplexity on a smartphone hovering over a computer keyboard .
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    Getty Images
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    Instacart, Uber, DoorDash bringing food delivery to ChatGPT

    The three e-commerce providers are among several apps set to join the AI-powered chatbot.

    By Catherine Douglas Moran , • Oct. 10, 2025
  • One of Serve Robotics' delivery robots.
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    Courtesy of Serve Robotics
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    Serve Robotics partners with DoorDash

    The companies will initially deploy bots in Los Angeles, where DoorDash is already offering bot delivery with Coco, and where Serve works with Uber Eats.

    By • Oct. 9, 2025
  • An image of different DoorDash pages on a smartphone.
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    Courtesy of DoorDash
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    DoorDash’s 3 biggest consumer updates

    Diners can view videos from merchants, find restaurants on Yelp to order from and receive AI-powered, personalized recommendations.

    By • Oct. 2, 2025
  • An image of three red robots with two eyes on a street.
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    Permission granted by DoorDash
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    Why DoorDash built its own delivery robot

    Dot, a robot that can traverse bike lanes, parking lots and sidewalks, opens up an untapped logistics model alongside a new autonomous delivery platform.

    By • Oct. 1, 2025
  • One of Serve Robotics next generation robots
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    Courtesy of Serve Robotics
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    Serve Robotics deploys robots with Uber Eats in Chicago

    The robotics company said it will deploy dozens of robots across at least 14 neighborhoods to complete orders from upwards of 100 restaurants.

    By • Sept. 30, 2025