Consumer Trends: Page 18
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Five Guys franchisee opens the chain's first US ghost kitchen
Encore Restaurants, the largest Five Guys franchisee, opened a delivery-only location in Garland, Texas, on May 1, joining a growing list of chains using this channel for expansion.
By Alicia Kelso • May 5, 2021 -
Study: 60% of consumers are comfortable dining out
The percentage of consumers who said they would feel safe dining out never exceeded 42% in all of 2020, but that number has now reached its highest level since the pandemic, according to Morning Consult data.
By Alicia Kelso • May 4, 2021 -
Trendline
Menu development
Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds.
By Restaurant Dive staff -
Sponsored by Flowers Bakeries
Innovation starts from the bun up
Innovative breads and buns can make your bottom line rise like a fine dough.
May 3, 2021 -
Sponsored by Saputo Foodservice
Mozzarella rising: what consumers want
Read how you can leverage its popularity to make mouths water for your menu.
May 3, 2021 -
7-Eleven makes an aggressive play for the QSR space
While announcing its latest Evolution Store, which will house two eateries, COO Chris Tanco said the convenience store chain wants to open nearly 150 restaurants this year.
By Alicia Kelso • April 30, 2021 -
Businesses can only expect limited boost from stimulus checks: Fed study
Households have channeled federal stimulus checks primarily towards savings or reducing debt, giving businesses just a limited lift from consumer spending, according to the New York Federal Reserve.
By Jim Tyson • April 28, 2021 -
Starbucks' digital success partially driven by AI engine, CEO Kevin Johnson says
Deep Brew personalizes diner offers to secure loyalty and drive more frequent engagement. Though transactions were down 10% for Q2, ticket prices rose 22%.
By Emma Liem Beckett • April 28, 2021 -
Sponsored by Intouch Insight
Consumer habits: Lessons learned during a year of uncertainty
Explore feedback from consumers across North America to understand how their priorities have changed.
April 26, 2021 -
Study: 39% of married parents would spend more at a restaurant with a loyalty program
Married parents would also purchase more at restaurants if they could order and pay digitally, while single parents are more likely to order more through curbside pickup, research from PYMNTS and Paytronix finds.
By Alicia Kelso • April 23, 2021 -
Deliverect lands another $65M in funding, 1 year after raising $18M
The tech company will use the cash infusion to support further R&D, solidify its position in the U.S. and continue its international expansion.
By Alicia Kelso • April 21, 2021 -
Toast adds enhanced tools to contactless order and pay platform
The new options aim to cut overhead costs while allowing guests to create group orders from individual devices and place it onto one check, as well as start a tab on their own.
By Alicia Kelso • April 15, 2021 -
Report: 37% of diners order delivery from the channel with the lowest fees
Research from BentoBox and The Infatuation also finds that nearly 50% of diners would order delivery directly from a restaurant if it's an easy process.
By Alicia Kelso • April 12, 2021 -
OpenTable opens 1st restaurant as innovation lab
The reservation platform's brick-and-mortar eatery is located inside Kayak Miami Beach — the first hotel from sister company Kayak— and will be used to hone diner data and develop new technology.
By Alicia Kelso • April 8, 2021 -
Restaurants could see up to 30% check boost from latest stimulus, Rabobank predicts
This forecast is double what the previous two rounds of stimulus checks provided restaurants. During the four weeks immediately after those payments were made, restaurant spending was up 10% to 15%.
By Alicia Kelso • April 7, 2021 -
Q&A
Noodles & Company's new CFO talks how ghost kitchens, drive-thrus will shape the chain's future
Carl Lukach, who started at the chain in November, says 70% to 80% of the stores built this year will have a drive-thru pickup window.
By Julie Littman • March 29, 2021 -
Deep Dive
Miami 1 year later: Sunshine, loose restrictions spark restaurant real estate frenzy
The city's balmy climate and open space — combined with the local government's relatively loose COVID-19 limits — insulated its dining scene from the level of revenue disruption suffered by markets like New York City.
By Emma Liem Beckett • March 26, 2021 -
Deep Dive
Washington, DC, 1 year later: Restaurants hammered by protests, insurrection and inauguration restrictions
While other major restaurant cities struggled to survive pandemic restrictions, District operators also had to contend with government-mandated curfews amid widespread protests and the fallout of the Capitol riot.
By Emma Liem Beckett • March 24, 2021 -
Deep Dive
Chicago 1 year later: Winter froze restaurant sales amid strict restrictions
Brutally cold weather is a staple of life in Illinois' restaurant capital, but the coronavirus forced many operators into hibernation, risking the future of one of the most impactful industries in the region.
By Julie Littman • March 22, 2021 -
Deep Dive
Los Angeles 1 year later: Restaurants feel abandoned amid 'random' restrictions
California's aggressive response to the COVID-19 outbreak — including two rounds of months-long outdoor dining bans — put pressure on LA restaurants' bottom lines despite state and county aid.
By Emma Liem Beckett • March 19, 2021 -
Deep Dive
New York City 1 year later: Restaurants faced a 'one-two punch'
Restaurants in the Big Apple dealt with constantly shifting dining room regulations and a tough winter climate on top of declining sales related to the pandemic.
By Julie Littman • March 17, 2021 -
Restaurant job growth, sales boost from stimulus checks hint at recovery
The $1,400 stimulus checks that are part of President Joe Biden's COVID-19 relief package could lift restaurant sales by low- to mid-single digits for up to seven weeks, per Bloomberg Intelligence.
By Alicia Kelso • March 9, 2021 -
Sponsored by Mars Foodservices
In for a treat: Work these trends into your 2021 menus
From Spanish stews to infused seltzers, here are the top 2021 food trends and flavors you won't want to miss.
March 1, 2021 -
McDonald's, Yum Brands sign global partnerships with Beyond Meat
The word "exclusive" doesn't appear in either announcement, which could mean the door is open for other plant-based partnerships as the chains ramp up their offerings in the category.
By Alicia Kelso • Feb. 26, 2021 -
Will Clubhouse be the next social media platform for marketers?
The parent company of Burger King and Popeyes jumped on the buzzy app last week, opening the possibility of another digital channel for brands to utilize.
By Chris Kelly • Feb. 18, 2021 -
Report: Loyalty customers spend more than twice as much on takeout meals
The spending disparity between loyalty members and non-members reflects why so many major brands, including Taco Bell, Wendy's and White Castle, have added or enhanced their loyalty programs during the pandemic.
By Alicia Kelso • Feb. 17, 2021