Chipotle CFO: 'Our worst days have passed'

By revamping its business around online advertisements and free delivery, Chipotle has weathered the pandemic better than many restaurant chains. But what will its dining experience look like next year?

By Jane Thier • April 24, 2020

Potbelly will return $10M in PPP funding

The Treasury Department issued guidance April 23 requesting that publicly traded companies repay their Paycheck Protection Program loans by May 7. Returned funds will be allocated for new loans for other qualified applicants.

By Emma Liem Beckett • Updated April 27, 2020

Explore the Trendline➔

Menu development

Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds. 

By Restaurant Dive staff

Denny's gets into gaming with presence on multiplayer platforms

The casual dining chain's Dennys247 account is on Nintendo's Switch, Microsoft's Xbox and Sony's PS4.

By Robert Williams • April 23, 2020

Red Lobster offers custom Zoom backgrounds, Spotify playlist for date nights

The restaurant hopes to drive sales by offering takeout menus and virtual ambience for those looking to recreate the experience of eating out on a date.

By Dianna Christie • April 23, 2020

Chipotle to pay $25M in largest-ever food safety fine

The settlement with the Department of Justice stems from the company's foodborne illness outbreaks that sickened more than 1,100 people between 2015 and 2018. 

By Alicia Kelso • April 22, 2020

The Cheesecake Factory receives $200M private equity investment

The cash from Roark Capital will provide the dining chain, which furloughed 41,000 workers in March, with much needed funding to get through the novel coronavirus pandemic.

By Julie Littman • April 21, 2020

Shake Shack is returning its $10M in PPP funding

The burger chain, which laid off or furloughed more than 1,000 employees last week, said Sunday that it has access to capital to fill the gap instead.

By Alicia Kelso , Emma Liem Beckett • April 20, 2020

Starbucks will phase out Catastrophe Pay as US stores reopen

The chain said that it will start to open locations May 4 on a community-by-community basis, but will phase out some of its additional benefits in June. 

By Julie Littman • April 17, 2020

Shift Change: McDonald's, Potbelly, MOD and Jack in the Box make C-suite hires

After a lull across restaurants over the last few weeks, several major chains made big executive appointments.

By Julie Littman • April 17, 2020

Bloomin' Brands will open 1st drive-thru Aussie Grill in May

The new Florida location marks the third U.S. store for the fast casual Outback concept, but the first to feature a drive-thru and indoor seating.

By Lauren Manning • April 17, 2020

Sales at over 77% of restaurants have declined by 50%

Two-thirds of those surveyed say they are uncertain that takeout or delivery will be enough to sustain their businesses until they are able to reopen, according to a James Beard Foundation report.

By Julie Littman • April 17, 2020

Jack in the Box names new CEO

Darin Harris, former CEO of Cici's Pizza, will face an uphill battle at the QSR, which has been battered by poor franchisee relations and must now survive the novel coronavirus crisis. 

By Emma Liem Beckett • April 17, 2020

ChowNow, Instagram launch commission-free online food ordering

Online ordering platform ChowNow partnered with the social media platform to enable restaurants to add "Order Food" buttons to their profiles and Stories.  

By Alicia Kelso • April 16, 2020

Potbelly, MOD Pizza hire CFOs in show of mid-pandemic optimism

The two fast casual companies have their eyes on the future with the naming of new finance chiefs. MOD Pizza's Josh Guenser shares how he's balancing his onboarding with crisis planning.

By Jane Thier • April 16, 2020

Chick-fil-A goes cashless at some store locations

Restaurants in Florida, Indiana, Georgia, Virginia and Maryland are only accepting credit cards to stem the spread of COVID-19.

By Lauren Manning • April 15, 2020

Judge denies McDonald's motion to dismiss $500M sexual harassment suit

The chain had argued the class-action lawsuit's claims were too broad and the allegations at one restaurant couldn't stretch to complaints of systemwide culture issues. 

By Sheryl Estrada • Updated July 21, 2021

Yelp cuts about 35% of employees

CEO Jeremy Stoppelman wrote in a letter to employees that consumer interest in restaurants, the platform's most popular category, plummeted 64% since March 10, sparking layoffs and furloughs.

By Emma Liem Beckett • April 9, 2020

Bloomin' Brands, Jana Partners end dispute

The casual dining company will add two independent directors to the board, effective July 1, ending a months-long battle with the activist investor. 

By Julie Littman • April 9, 2020

Starbucks to offer $10M relief to global partners

In addition to catastrophe pay, this funding will provide one-time grants to partners around the world facing financial difficulties due to the novel coronavirus pandemic.

By Lauren Manning • April 9, 2020

Starbucks will reopen 90% of stores by June

The first stage will involve only 30 cafes, and the chain will monitor their performance before moving forward, COO Rosalind Brewer said on a company earnings call.

By Emma Liem Beckett • Updated April 29, 2020

McDonald's expects April US sales to be down 20%

Even with drive-thru making up 90% of its U.S. sales, the company expects sales to flag as diners only leave their homes when necessary. 

By Emma Liem Beckett • Updated April 30, 2020

Toast lays off half its staff due to coronavirus impact

Despite previous projected growth prior to the pandemic, the POS and technology provider cut about 1,300 employees this week.

By Julie Littman • April 8, 2020

Panera, Subway sell groceries to fight coronavirus sales slump

Legacy chains are taking cues from independent restaurant strategies to open up new revenue streams, offering pantry items from cheese to frozen soup. 

By Emma Liem Beckett • April 8, 2020

Shaquille O'Neal ads drive engagement for Papa John's

The NBA star's endorsement is helping the pizza chain rebuild its image and lift delivery orders following founder John Schnatter's ouster.

By Dianna Christie • April 7, 2020

Tracking coronavirus restaurant aid by state

This week, Texas Gov. Greg Abbott announced a $50 million relief fund for small businesses in partnership with San Antonio-based nonprofit LiftFund and the Goldman Sachs 10,000 Small Businesses Program.

By Thai Phi Le, Emma Liem Beckett, Julie Littman • Updated April 15, 2020