Uber Eats users can now use a map to view restaurants offering pickup

In addition to the enhanced feature, the company also extended its 0% marketplace fee for businesses offering pickup. 

By Julie Littman • June 24, 2020

DoorDash to pay $5.3M to settle San Francisco misclassification suit

This ends an investigation that began in 2019 following accusations the aggregator intentionally misclassified its delivery drivers as independent contractors so it could withhold sick leave.

By Kate Tornone • Updated Nov. 23, 2021

Seattle passes hazard pay bill for food delivery drivers

The city council unanimously passed the rule requiring food delivery companies like DoorDash to pay drivers an additional $2.50 per trip.

By Jeff Wells • Updated June 16, 2020

Uber Eats adds restaurant loyalty program, priority delivery option

Restaurants can now provide their own rewards through Uber's app and build direct relationships with its consumers. 

By Julie Littman • June 16, 2020

Panda Express launches branded delivery, looks to fill 30,000 positions

This white label delivery channel lets diners order off-premise meals via its website and mobile app, which a third-party platform will fulfill. 

By Emma Liem Beckett • June 16, 2020

Yum Brands alleges Grubhub 'improperly terminated' deal in lawsuit

The parent company of KFC and Taco Bell accuses the delivery provider of backing out of an agreement struck between the two in 2018, which it says could lead to a 40% fee increase for customers.

By Alicia Kelso • June 12, 2020

DoorDash worth $16B with new $400M in funding

The additional funding signals a possible shift in investor sentiment over food delivery apps, which many are hesitant to back because they haven't been profitable. 

By Julie Littman • Updated June 19, 2020

Just Eat Takeaway acquires Grubhub in all-stock deal

Grubhub shares jumped more than 7% during after hours trading on news of the deal, which will also give Amsterdam-based Just Eat Takeaway a strong foothold in the U.S.

By Julie Littman • June 10, 2020

Uber expands corporate offerings with Vouchers for Eats

Vouchers builds on Uber for Business' corporate meal solutions as a way for employers to boost morale and productivity while staff work from home. 

By Emma Liem Beckett • June 9, 2020

Grubhub reportedly gains two new suitors: Just Eat Takeaway, Delivery Hero

The two European food delivery companies have emerged as potential buyers of Grubhub, following growing antitrust concerns if the U.S. aggregator combined with Uber.

By Julie Littman • June 8, 2020

To-go sales grew 96.4% in May following weeks of dining room closures

Fine dining off-premise sales grew from about 14% pre-COVID to as high as 70%, but this trend will dissipate, Black Box Intelligence CEO Kelli Valade said. 

By Julie Littman • June 4, 2020

DoorDash immerses Snapchat users in AR restaurants

Users can place themselves in virtual interiors from Baskin Robbins, Buffalo Wild Wings, Cheesecake Factory, Chili's and Outback Steakhouse.

By Robert Williams • June 1, 2020

DoorDash to offer turnkey digital storefronts for restaurant partners

The company's "Main Street Strong" program includes waived setup, software and merchant delivery fees for white label online ordering sites for local restaurants.

By Julie Littman • May 29, 2020

DoorDash adds customer tracking for pickup orders

Restaurants will now know when a customer is arriving at the restaurant, which is expected to reduce wait times.

By Julie Littman • May 21, 2020

Potential Uber/Grubhub merger points to inevitable consolidation in delivery market

While acquisitions have been speculated for 18 months, the latest rumors signal a shift in the segment — one that might lead to steeper fees and reduced visibility for restaurants.

By Julie Littman , Emma Liem Beckett • May 18, 2020

Postmates adds curbside pickup feature

The delivery platform's newest feature for merchants enables both customers and drivers to collect orders without entering restaurants.

By Alicia Kelso • May 18, 2020

Pizza ordering platform Slice lands $43M in funding

The company, which provides online ordering tech and marketing solutions for independent pizzerias, will use the cash infusion to enhance and scale its offerings. 

By Emma Liem Beckett • May 13, 2020

Uber bids to acquire Grubhub, reports say

While Grubhub wouldn't comment specifically on a Bloomberg report,  it released a statement that said "consolidation could make sense in our industry, and like any responsible company, we are always looking at value-enhancing opportunities."

By Julie Littman • Updated May 12, 2020

Texas chain petitions governor to make margaritas-to-go available forever

Selling alcoholic beverages with food could attract customers, especially since alcohol sales make up 20% to 30% of restaurant sales in the U.S.

By Julie Littman • Updated May 12, 2020

Chili's plans YouTube dinner party with DoorDash

The food delivery app will livestream the event starring performer Chantel Jeffries and celebrity guests including Britney Spears while donating funds to Feeding America.

By Robert Williams • May 12, 2020

Third-party vs. direct delivery: Debate reaches boiling point amid coronavirus

There's no restaurant roadmap to survive dining room closures. But one thing is certain: pick the wrong off-premise game plan when the stakes are this high, and it could gut your bottom line.

By Emma Liem Beckett • May 7, 2020

Outback's reopened locations report sales down only 17%

Encouraged by results coming from 23 reopened Outback Steakhouses, parent company Bloomin' Brands plans to reopen 336 restaurants across its companies in multiple states. 

By Alicia Kelso • May 7, 2020

Uber Eats to leave 8 global markets

Uber will shutter its food delivery operations in the Czech Republic, Egypt, Honduras, Romania, Saudi Arabia, Ukraine, Uruguay and the United Arab Emirates. 

By Julie Littman • May 6, 2020

DoorDash partners with Pennsylvania AG to extend financial, childcare benefits

Expanded benefits include financial assistance for Dashers who have tested positive for COVID-19 and for top Dashers who have primary childcare responsibilities for children whose schools and daycares have closed.

By Alicia Kelso • May 5, 2020

Popeyes chicken sandwich boosts quarter despite coronavirus pressure

Even during the pandemic, the chicken sandwich's popularity didn't wane. Comp sales were up 26.2% globally while traffic grew 40% during Q1 2020.

By Julie Littman • May 1, 2020