How in-house delivery gives Jimmy John's greater control

The sandwich chain's refusal to team with third-party services allows it to focus on quality food and service, ShiftPixy CEO Scott Absher writes.  

By Scott Absher • Feb. 15, 2019

Why is Pizza Hut testing delivery with Grubhub?

The surprising move marks the first partnership between a major pizza brand and a third-party delivery service, and it's unclear how it will benefit the chain — especially since it's shaved down delivery times.

By Julie Littman • Feb. 13, 2019

DoorDash tops $7B valuation with new funding

The delivery company has raised $400 million, which could boost its market position as rivals Uber and Postmates seek IPOs.

By Julie Littman • Updated Feb. 22, 2019

Postmates to join Grubhub on the stock market after confidential IPO

The company, which is expected to record $400 million in revenue in 2018, could stake a bigger claim in the competitive delivery market with more investor backing. 

By Alicia Kelso • Feb. 8, 2019

Q1 delivery report: Brands doubling down on off-premise

Restaurant heavyweights have announced changes to their off-premise initiatives and disclosed how third-party delivery partnerships impact sales. Catch up with news from Darden Restaurants, Del Taco and more.

By Emma Liem Beckett , Julie Littman • Updated March 22, 2019

IHOP and DoorDash cook up 'Pancizza' stunt for National Pizza Day

Pizza-sized pancakes will be available for delivery in Chicago, Dallas, Los Angeles and New York later this week.

By Robert Williams • Feb. 7, 2019

Digital restaurant ordering expected to triple by 2020

Restaurant apps or websites lead the trend by processing 70% of orders while the other 30% were completed through third-party apps or other types of apps/websites.

By Julie Littman • Feb. 5, 2019

Delivery dilemma: Are in-house innovations or third-party aggregates best?

As demand intensifies, restaurants are faced with a crucial decision: Scale up quickly with aggregates and lose influence over customers, or develop costly proprietary technology that maintains control over diner data.

By Alicia Kelso • Feb. 4, 2019

BJ's partners with DoorDash for 'Super Sick Monday'

The free delivery and video campaign was inspired by the 14 million people who reportedly call in sick to work the Monday after the Super Bowl.

By Erica Sweeney • Feb. 1, 2019

Take-out app Ritual to triple restaurant partnerships in 2019

By the end of the year, the app — which helps local businesses ramp up their digital offerings — will be available in 50 cities globally and will partner with 15,000 restaurants. 

By Julie Littman • Jan. 31, 2019

Robot delivery market to triple by 2024

Demand will continue to drive the expansion of this emerging tech, which is expected to hit $34 million in five years and to make small orders more viable for restaurants and third-party logistics providers.

By Julie Littman • Jan. 30, 2019

Why the delivery market will look different in 5 years

With billions in potential revenue on the line, third-party providers like DoorDash and Grubhub are working more closely with restaurants to find better ways to process online orders.

By Julie Littman • Jan. 28, 2019

Why 'ghost' restaurants are changing the delivery game

Delivery-only concepts are using data to fill gaps in the market and experiment with their menus faster than traditional formats can. But without a storefront, can they make meaningful connections with their customers?

By Kristine Sherred • Jan. 24, 2019

9 months after layoffs, Munchery closes for good

The startup lasted nine years, but ultimately couldn't find a sustainable way to navigate the ruthless meal kit and food delivery marketplace.

By Kristine Sherred • Jan. 24, 2019

Just Eat buys software startup Flyt for $28.7M

The platform could help the U.K. delivery service, which just saw its CEO step down, reduce driver wait times and human error as market competition grows.

By Alicia Kelso • Jan. 23, 2019

Third-party delivery service Chowbus snags $4M in funding

The platform, which calls itself the 'Grubhub for authentic Asian cuisine,' also offers marketing and tech support to restaurants unlike its larger competitors. 

By Emma Liem Beckett • Jan. 23, 2019

Food delivery robots, pizza ATM feed college students' demand for convenience

Starship Technologies has launched a fleet of 25 robots on wheels at George Mason University, while Ohio State University's pizza vending machine sold 400 hot pies in its first week. 

By Kristine Sherred • Jan. 23, 2019

Domino's aims for $25B in retail sales by 2025

The pizza chain's aggressive plans to add about 10,000 units in six years relies heavily on fortressing, which adds units within a franchisee's existing territory, but can lead to a dip in comparable sales. 

By Julie Littman • Jan. 18, 2019

DoorDash expands footprint into all 50 states

The third-party delivery platform is the first to be in cities from coast to coast. 

By Julie Littman • Jan. 16, 2019

White Castle rolls out the red carpet for Valentine's Day

The burger chain will offer special table-service for the 28th year in a row, but this year fans can order the experience for delivery.

By Kristine Sherred • Jan. 16, 2019

Putting pizza delivery apps to the test

Restaurant Dive reviewed ordering technology from Domino's, Pizza Hut and Papa John's to see if they are worth the investment or just a marketing gimmick.

By Emma Liem Beckett , Julie Littman • Jan. 14, 2019

DoorDash hits the airwaves with first national ad campaign

Through March 31, DoorDash ads will air on TV, digital and social channels featuring major partners like Wendy's, Chipotle and The Cheesecake Factory.

By Kristine Sherred • Jan. 14, 2019

Report: Grubhub is the most-used delivery app

Uber Eats is a close second, but is the fastest-growing company with 230% growth last year, according to a Zion & Zion study.

By Alicia Kelso • Jan. 9, 2019

Pizza Hut expands alcohol delivery to six states

After more than a year of testing in Arizona and California, the official pizza sponsor of the NFL is ramping up beer delivery just in time for the Super Bowl.

By Kristine Sherred • Jan. 9, 2019

DoorDash hits the road with autonomous vehicle delivery

The company partnered with GM's Cruise Automation to test self-driving vehicles for grocery and restaurant delivery in San Francisco.

By Kristine Sherred • Jan. 4, 2019