Operations: Page 57
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Judge dismisses OFW lawsuit against Olive Garden parent over tipping policy
Because One Fair Wage isn't an employee of Darden, it doesn't have standing to challenge its employment practices, a U.S. District Court judge ruled.
By Julie Littman • Updated Sept. 16, 2021 -
Jack in the Box CIO to depart in May
The fast food chain will be "separating" from SVP and CIO Andrew Martin on May 7, according to an SEC filing.
By Katie Malone • April 15, 2021 -
McDonald's will require anti-harassment training at all restaurants in 2022
The training will impact 2 million employees at the chain's 39,000 restaurants worldwide regardless of whether they work at corporate-owned or franchisee-operated locations, CEO Chris Kempczinski announced Wednesday.
By Emma Liem Beckett • April 14, 2021 -
Permission granted by Slice
Slice secures $40M in additional funding
The company plans to expand its vertical platform for its 15,000-plus pizzeria partners, add new products and scale its Slice Accelerates program, which provides $15,000 worth of tech assistance.
By Julie Littman • April 14, 2021 -
Courtesy of Taco Bell
Taco Bell's newest Cantina rolls out with kiosk-only ordering
The Times Square location, which opens Wednesday, also offers 15 order-ahead mobile pickup cubbies, which could be particularly effective for stores without space for drive-thrus.
By Julie Littman • April 13, 2021 -
Retrieved from WoWorks on December 22, 2020
WOWorks pursues acquisitions, ghost kitchens to drive growth
Kelly Roddy, the holding company's CEO, says it plans to buy two to three more brands by the end of the year, as well as increase units via delivery-only locations and franchising.
By Julie Littman • April 12, 2021 -
McDonald's to close hundreds of Walmart locations
The burger chain is pulling out more of its restaurants as the pandemic hurts in-store traffic, The Wall Street Journal reported.
By Jeff Wells • April 9, 2021 -
Permission granted by Taco Bell
Restaurants could see up to 30% check boost from latest stimulus, Rabobank predicts
This forecast is double what the previous two rounds of stimulus checks provided restaurants. During the four weeks immediately after those payments were made, restaurant spending was up 10% to 15%.
By Alicia Kelso • April 7, 2021 -
OpenTable launches restaurant restriction heat map for diners
The reservation platform will also roll out a hub for operators on Thursday called At Your Service, which includes flow controls to limit the number of covers or parties that can book a reservation.
By Alicia Kelso • April 6, 2021 -
Courtesy of Taco Bell
Taco Bell expands PTO benefits for managers, eyes filling 5K positions
At 1,200 company-owned locations, general managers will receive up to four weeks of accrued vacation time annually and additional parental leave.
By Julie Littman • April 6, 2021 -
Retrieved from Starbucks on June 03, 2020
Starbucks will use analytics to track promotion decisions in diversity push
Other initiatives, including the hire of an independent labor economist, come after Starbucks resolved EEOC allegations of discriminatory practices against the chain.
By Julie Littman • April 5, 2021 -
Retrieved from C3 on March 31, 2021
New deal looks to bring ghost kitchens to apartment communities
C3 is partnering with Akara Living to integrate ghost kitchens into one of its residential properties, offering dining options like Umami Burger and Krispy Rice.
By Alicia Kelso • April 1, 2021 -
Permission granted by Flynn Restaurant Group
How Flynn Restaurant Group renovates underperforming Arby's units with little down time
The franchisee will go market by market and overhaul several restaurants, many of which haven't been updated in 20 years, within two weeks.
By Julie Littman • April 1, 2021 -
Permission granted by TMRW
Shake Shack CFO to become CEO of life science company
Tara Comonte's responsibilities will be transitioned to other leadership team members until a new CFO is found.
By Jane Thier • March 31, 2021 -
Permission granted by Saladworks
Saladworks to open 90 ghost kitchen locations in US and Canada in 2021
Through a deal with Ghost Kitchen Brand, the company will open 60 units in the U.S. and 30 in Canada, with most located inside Walmart stores.
By Julie Littman • March 30, 2021 -
Courtesy of Pizza Hut
Pizza Hut adds drive-thru lanes to over 1,500 US restaurants
Nearly a year after it debuted contactless curbside pickup, the chain has added digital order pickup windows in a continued effort to modernize its system.
By Julie Littman • March 30, 2021 -
Thai Phi Le
Q&ANoodles & Company's new CFO talks how ghost kitchens, drive-thrus will shape the chain's future
Carl Lukach, who started at the chain in November, says 70% to 80% of the stores built this year will have a drive-thru pickup window.
By Julie Littman • March 29, 2021 -
Biden signs PPP extension into law, pushes deadline to May 31
The law gives the Small Business Administration until June 30 to close pending Paycheck Protection Program applications.
By Anna Hrushka • Updated March 31, 2021 -
EEOC: IHOP manager conditioned leave, scheduling on accepting sexual advances
More harassment claims are filed in the restaurant industry than in any other industry, sources have said.
By Lisa Burden • March 26, 2021 -
Domino's franchisee to deliver $3M to settle drivers' wage and hour claims
The plaintiffs claimed they were not reimbursed for their own delivery expenses such as vehicle maintenance and insurance.
By Lisa Burden • March 25, 2021 -
Olive Garden parent to raise hourly wage to $10 and offer $17M in bonuses
Pay will then rise to $11 per hour in January 2022 and $12 per hour in January 2023, in Darden Restaurants' latest move to improve compensation since the start of the pandemic.
By Emma Liem Beckett • March 25, 2021 -
Courtesy of 7-Eleven
7-Eleven opens first restaurant drive-thru
The convenience store chain's newest Evolution Store model in Dallas is part of its ongoing restaurant expansion across the U.S.
By Julie Littman • March 24, 2021 -
Courtesy of Starbucks, Lauren Pinney, photo credit Josh Trujillo
Starbucks to improve sustainable coffee sourcing, reducing its largest carbon culprit
In a show of priorities, the company said it would take actions that make green coffee carbon neutral instead of tackling emissions from transportation, packaging and roasting operations.
By A.B. Brown • March 24, 2021 -
Domino's teams with Datatron to streamline AI and machine learning tech
The platform is automating and standardizing the deployment, monitoring, management, governance and validation of the pizza chain's artificial intelligence models.
By Alicia Kelso • March 23, 2021 -
Adeline Kon/Restaurant Dive
Deep DiveChicago 1 year later: Winter froze restaurant sales amid strict restrictions
Brutally cold weather is a staple of life in Illinois' restaurant capital, but the coronavirus forced many operators into hibernation, risking the future of one of the most impactful industries in the region.
By Julie Littman • March 22, 2021
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