Uber Eats reportedly adding monthly subscription

The third-party delivery provider will join DoorDash and Postmates with an option that waives order delivery fees in lieu of a monthly fee, which analysts say will be the future of the segment. 

By Julie Littman • May 22, 2019

MOD Pizza eyes 1K locations within next 5 years

With an infusion of $160 million in new capital, the fast casual pizza chain will also invest in tech-focused initiatives like digital ordering, its loyalty rewards program, off-premise programs and personalized marketing. 

By Lauren Manning • May 22, 2019

Explore the Trendline➔

Back-of-house Technology

From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

By Restaurant Dive staff

Convenience stores transforming into 'restaurants-to-go'

What's the future of dining? At the NRA Show, many people — from analysts to Wawa's CEO — saw c-stores as a clear player in the segment, siphoning dollars from traditional eateries.

By Thai Phi Le • May 22, 2019

National Restaurant Association takes on employee retention

The ServSuccess program launched during the NRA show aims to tackle the industry's large turnover problem by offering targeted skills-based online courses and certifications.

By Thai Phi Le • May 21, 2019

78% of restaurants say off-premise is a strategic priority

While the growing segment brings in sales and new customers, it introduces challenges to both the front and back of house, from unpredictable production to confusing traffic flow, according to Technomic. 

By Julie Littman • May 21, 2019

QSRs cash in on same-day pay to compete for labor

Some employees from chains including Pizza Hut and Checkers can get paychecks within hours or the next day as restaurants navigate the tightest labor market in 49 years. 

By Alicia Kelso • May 20, 2019

Del Frisco's to cut up to 15% of administrative workforce

Following its acquisition of Barteca Restaurant Group, the company has been looking for ways to remove redundancies and improve cost savings. 

By Julie Littman • May 17, 2019

Shift Change: KFC US hires new COO; Focus Brands adds first global CMO

This week's Shift Change highlights executive changes at KFC, Focus Brands, Wahlburgers, Nathan's Famous and more.

By Julie Littman • May 17, 2019

Judge doubles Steak 'n Shake's misclassification bill to $7.7M

The restaurant owes overtime back pay and liquidated damages under the Fair Labor Standards Act and Missouri law for allegedly misclassifying managers.

By Katie Clarey • May 16, 2019

Potbelly aims to more than double franchisee footprint

The sandwich chain, which currently has 50 franchised locations out of its 480 stores, doesn't plan to refranchise to meet its 2024 goal. 

By Emma Liem Beckett • May 16, 2019

Jack in the Box is no longer exploring sale

The company is instead planning to implement a new capital structure that is expected to drive shareholder value. 

By Julie Littman • May 16, 2019

Foodservice accounts for 23% of convenience store sales, report finds

Over half of Americans order a meal at least once a month at gas station stores, revealing that diners often choose ready-to-eat items over QSRs.

By Lauren Manning • May 16, 2019

Chick-fil-A tests restaurant-run delivery

While the fast food chain plans to maintain its relationship with DoorDash, this pilot could make it one of the first major QSRs to shift from third-party delivery to a proprietary program. 

By Alicia Kelso • May 16, 2019

Deliveroo offers free skills training to its drivers

The company's Deliveroo Academy provides access to 300 online professional development courses, from learning a new language to web design. 

By Alicia Kelso • May 15, 2019

Burger King parent aims for more than 40K stores by 2029

This would expand Restaurant Business International's global portfolio beyond McDonald's current store footprint, but the company didn't disclose how the locations would be spread across Burger King, Tim Hortons and Popeyes. 

By Emma Liem Beckett • May 15, 2019

Resy acquired by American Express

The credit card company's acquisition is part of an ongoing strategy to expand its digital-first benefits and services to its more than 100 million card members, and could help Resy better compete with OpenTable. 

By Julie Littman • May 15, 2019

McDonald's gives franchisees control of all-day breakfast

Local operators will be allowed to pick which all-breakfast items to serve and when, a move that could improve drive-thru times and efficiency.

By Julie Littman • May 15, 2019

McDonald's meets Happy Meal nutrition benchmark ahead of deadline

The QSR boosted the number of its iconic meals served with water, milk or juice by 15% between 2013 and 2018, and the majority of its 20 major markets have hit all five of its health commitments two years early.

By Julie Littman • May 15, 2019

Impossible shortage burning restaurants that put it on the map

Independents are accusing the company of overpromising production capacity and hanging them out to dry following major corporate partnerships. Will $300 million in new funding be enough to restore both supply and its reputation?

By Emma Liem Beckett • May 13, 2019

Uber Eats still cheapest delivery service, MarketWatch reports

Despite recent changes to its fee structure and its IPO, a hamburger and fries on Uber Eats costs less than Grubhub, DoorDash and Postmates. 

By Julie Littman • May 13, 2019

Chick-fil-A is researching plant-based chicken substitutes

While there are several meatless burger options, the company could be the first major fast food chain to offer a plant-based chicken item in the U.S.

By Lauren Manning • May 13, 2019

Famous Dave's enters fast casual space

The barbecue restaurant will nearly halve the size of its typical location as it joins brands like The Cheesecake Factory, Hooters and Outback looking to expand off-premise capabilities. 

By Julie Littman • May 10, 2019

Postmates teams up with Square, Bringg

The partnership with Square opens the door for delivery for smaller businesses while its integration with Bringg will help restaurants manage in-house and external delivery fleets.

By Alicia Kelso • May 10, 2019

Shift Change: McDonald's taps new CMO, Wendy's creates new exec roles

This week's Shift Change highlights executive changes at McDonald's, Wendy's, Dave & Buster's, Marco's Pizza and Mooyah. 

By Emma Liem Beckett • May 9, 2019

Eataly to enter Texas with new Dallas location

The beloved Italian marketplace, which includes both a restaurant and grocery store, will open its seventh location inside one of the country's most popular malls in 2020.

By Jennifer Sweeney • May 9, 2019