Operations: Page 84
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72% of casual dining operators report delivery growth
Even though less than 40% of restaurants in this segment offer delivery, the channel drove positive financial performance in 2018 compared to two years prior, according to National Restaurant Association's latest industry report.
By Julie Littman • April 9, 2019 -
Former Land O'Lakes CIO joins Subway amid leadership shake ups
Mike Marcie is joining Subway as it battles for relevance in a saturated fast food market and undergoes a leadership shuffle.
By Samantha Schwartz • April 9, 2019 -
Trendline
Back-of-house Technology
From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover.
By Restaurant Dive staff -
Chuck E. Cheese plans to go public after merger
The merger between Leo Holdings and Queso could position the chain to purchase other family concepts, CEC Entertainment CEO Tom Leverton hinted during a webcast.
By Julie Littman • April 8, 2019 -
Benihana enters sports arenas with AEG partnership
The restaurant is bringing its teppanyaki tables and performing chefs to 400- and 550-square-foot units in Dignity Health Sports Park and Sprint Center as casual chains look to nontraditional channels for growth.
By Kevin Whiteley • April 8, 2019 -
Deep Dive
Restaurant brands bring recognition, familiarity and innovation to Big Food's menu
Restaurants like P.F. Chang's and California Pizza Kitchen have increasingly licensed items in grocery stores to help boost overall revenue, but food delivery could make these products less lucrative.
By Christopher Doering • April 8, 2019 -
Why McDonald's is supersizing its tech spending
The QSR giant bought a technology company and invested in a mobile app developer in just a week, signaling an aggressive focus on its drive-thru sales and digital offerings.
By Julie Littman • April 5, 2019 -
Opinion
Why restaurants need to prepare for another government shutdown
To avoid staggering traffic declines, major chains with locations in Washington, D.C. should plan to adjust supply chains and test geofenced promotions, says Factual CMO Brian Czarny.
By Brian Czarny • April 5, 2019 -
Uber Eats lands first airport partnership
If the pilot, which brings travelers food from airport restaurants to their gate, is successful, it could bring the delivery firm a new path to growth.
By Kevin Whiteley • April 5, 2019 -
Taco Bell launches 'hiring parties' to beef up labor force
The Mexican QSR is using a different approach to hire workers in a tight labor market, hosting 600 events where prospective workers can partake in on-the-spot interviews and speak with employees and managers.
By Emma Liem Beckett • April 5, 2019 -
Column
Shift Change: Kona Grill, Red Robin CEOs depart
This week's Shift Change highlights executive changes at Red Robin, Vitality Bowls, Kona Grill, Little Caesars and more.
By Julie Littman • April 5, 2019 -
McDonald's cuts down late-night menu
The fast food chain's move is in line with its overall strategy to increase efficiencies and reduce its reliance on labor.
By Julie Littman • April 5, 2019 -
Marijuana consumption expected to boost restaurant foot traffic, sales
A Technomic report indicated that 63% of cannabis consumers eat more food after use, presenting an opportunity for restaurants to grow revenue.
By Alicia Kelso • April 4, 2019 -
Red Robin's CEO retires amid brand overhaul
Denny Marie Post exits the casual dining chain after eight years of executive leadership, leaving only two other women CEOs in the public restaurant space.
By Julie Littman • April 4, 2019 -
Deliveroo to offer London riders electric scooter rentals
The third-party delivery company partnered with electric scooter rental platform Elmovo to launch the program, which comes just days before the city rolls out new Ultra-Low Emission Zone regulations.
By Kevin Whiteley • April 4, 2019 -
Proposed joint-employer rule could reduce liability for franchised restaurants
The DOL is pushing a four-part test to determine if two entities share liability for labor laws, including overtime pay for individual employees and minimum wage.
By Ryan Golden • April 3, 2019 -
Chipotle spurs 5x surge in loyalty app downloads, analyst says
Within a week of the nationwide rollout, Chipotle Rewards registered its one-millionth member, according to an industry analyst at Barclays Capital.
By Robert Williams • April 3, 2019 -
EzCater secures $150M in funding, surpasses $1.2B valuation
The catering platform plans to expand into new regions, acquire companies and add features to help support the growing off-premise industry.
By Julie Littman • April 2, 2019 -
Protesters call for Wendy's to end use of unnecessary antibiotics in beef supply chain
U.S. PIRG said the chain has a chance to differentiate itself, but Wendy's will likely not be alone in efforts to remove medically unnecessary antibiotics.
By Emma Cosgrove • April 2, 2019 -
McDonald's invests $3.7M in app developer
The fast food chain's latest move will give it a competitive edge with access to new technology that will enhance the customer experience and drive sales.
By Julie Littman • April 2, 2019 -
Major League Baseball quietly resumes Papa John's partnership
Bringing back its "Papa Slam" promotion alongside the MLB season may be what the beleaguered pizza chain needs to help boost declining sales.
By Alicia Kelso • April 1, 2019 -
European Parliament approves 2021 single-use plastics ban
The new measure, which includes restrictions on cutlery, straws, cups and foam containers, could increase costs as restaurants switch to plastic alternatives.
By Katie Pyzyk • April 1, 2019 -
McDonald's makes millennial black consumers top priority with extensive 'campaign movement'
"Black & Positively Golden" is the chain's most significant effort targeted at African-Americans in 16 years and specifically courts younger consumers.
By Peter Adams • April 1, 2019 -
Fair-weather diners: How temperature influences consumer cravings
While extreme weather can hurt restaurant foot traffic, operators also should consider the impact it has on menu selection and customer mood.
By Julie Littman • March 29, 2019 -
Dunkin' and Peeps hit the road for spring-themed campaign
Dunkin's coffee car and the Peepsmobile will journey together through New England to dish out new marshmallow-flavored coffee and Peeps doughnuts.
By Erica Sweeney • March 29, 2019 -
Column
Shift Change: CKE Restaurants, Inspire Brands, Papa John's add new C-suite execs
This week's Shift Change highlights executive promotions and additions at CKE Restaurants, Inspire Brands, Papa John's, Little Caesars, Dickey's and more.
By Julie Littman • March 29, 2019