The Latest

  • Grubbrr's kiosks on display at the National Restaurant Association Show in 2024.
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    Aneurin Canham-Clyne/Restaurant Dive
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    9 restaurant industry trade shows to attend in 2025

    The coming year is brimming with restaurant conferences and trade shows covering key issues for the business sector, from franchising strategy to economic forecasts.

  • 7-Eleven
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    Retrieved from Seven & i Holdings.
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    7-Eleven plans 600 stores with new food-focused design by 2027

    The retailer’s newest format features “a larger product assortment and expanded food and beverage offerings,” CEO Joseph DePinto told investors on Thursday.

  • A Denny's location in Emeryville, California.
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    Justin Sullivan via Getty Images
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    3 ways Denny’s is boosting the digital guest experience

    The chain continues to invest in virtual brands as well as direct and third-party ordering. It also will revise its loyalty program to build its digital customer base.

  • An image of a McDonald's sign with Combo Meals. The Quarter Pounder meals are crossed out and say they will be back soon.
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    Mario Tama via Getty Images
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    McDonald’s to return Quarter Pounders to menu this week

    After tests confirmed fresh beef patties were not the source of an E. coli outbreak, the chain said it will bring the burgers back to the menu.

  • A restaurant sign on an Art Deco building. The restaurant is empty, the sky beside the sign is a cold, harsh blue.
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    Roman Tiraspolsky via Getty Images
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    TGI Fridays has closed 60 stores since September

    The casual dining chain, which may be considering bankruptcy after a failed merger, has closed roughly 100 stores since January. 

  • An image of a McDonald's Quarter Pounder, fries and a coke.
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    Michael M. Santiago via Getty Images
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    McDonald’s E. coli outbreak has sickened 75 people

    An additional 26 individuals said they fell ill after eating at the fast food chain, according to a Friday update from the CDC.

  • 0: Hooters Girls train at the Hooters Restaurant inside the now-defunct Hooters Casino Hotel January 30, 2006 in Las Vegas, Nevada.
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    Ethan Miller via Getty Images
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    Hooters’ alleged colorism costs $250,000 in EEOC case

    Following the layoff of about 43 employees in the Greensboro, North Carolina area in response to the COVID-19 pandemic, Hooters allegedly rehired workers who were predominantly White or had lighter skin.

  • An image of a burger and french fries from McDonald's
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    Michael M. Santiago via Getty Images
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    Lawsuit accuses McDonald’s of negligence over E. coli outbreak

    In what appears to be the first lawsuit filed over the deadly outbreak, a Colorado customer who became ill after eating a Quarter Pounder also accused the chain of product liability and breach of warranties.

  • A white building with shinges and a logo of a red lobster
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    Brandon Bell via Getty Images
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    Red Lobster names new CMO

    Nichole Robillard, who recently led a rebrand for Smokey Bones, was praised for her ability to blend creative and operational expertise.

  • Follow along with the animated adventures of the Chick-fil-A Cows, Carrots, Sarge & Daisy
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    Courtesy of Chick-fil-A
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    Chick-fil-A targets families with entertainment-focused mobile app

    The free app will launch Nov. 18 and include podcasts, games, interactive stories and original animated shows like “Legends of Evergreen Hills.” 

  • A McDonald's restaurant sign between trees. The sign reads, "McDonald's"
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    Brandon Bell via Getty Images
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    McDonald’s takes Quarter Pounders off the menu at a fifth of restaurants after E. coli outbreak

    The CDC said that 49 people fell ill after eating the burgers, but an analyst said comparisons to Chipotle’s past outbreaks were premature.

  • A Qdoba store around dusk.
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    Permission granted by Qdoba
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    Qdoba hires Applebee’s exec as COO

    Kevin Carroll has over 30 years of restaurant experience and most recently served as COO at Applebee's overseeing 1,600 units.

  • People enter a McDonald's restaurant that has posters on the windows advertising meal deals.
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    Mario Tama via Getty Images
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    McDonald’s grilled by senators on price increases

    The chain said the lawmakers contorted facts and made inaccurate claims, and that their concerns reflect a lack of understanding of its franchising model. 

  • A photograph of a black sign that says "Starbucks Coffee Company" in front of a brick building.
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    David Ryder via Getty Images
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    Starbucks’ US sales down as traffic nosedives

    CEO Brian Niccol said the chain will address issues with its complex menu, pricing architecture and mobile order and payments system.

  • The side view of a Pizza Hut restaurant can be seen, with promotional posters and banners on the windows and walls.
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    Brandon Bell via Getty Images
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    Pizza Hut franchisee to settle delivery drivers’ FLSA dispute for $4.75M

    The drivers alleged their actual payment fell below minimum wage due to unreimbursed gas costs, vehicle upkeep and more.

  • A photograph of a Denny's sign over some trees.
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    Justin Sullivan via Getty Images
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    Denny’s to shutter 150 underperforming stores

    An extensive review of all the chain’s restaurants revealed 265 locations never fully recovered from the COVID-19 pandemic. 

  • An image of a man with gray hair wearing a blue suit
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    Courtesy of Red Lobster
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    Red Lobster hires Yum Brands vet as CFO

    Bob Baker brings 30 years of restaurant experience to the brand that emerged from Chapter 11 in September.

  • An image of a Shari's Restaurant underneath gray skies.
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    M.O. Stevens. (2009). Retrieved from Wikimedia Commons.
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    Shari’s closes remaining Oregon restaurants

    The casual chain, which had 42 locations in the state at the beginning of this year and has faced financial difficulties, has an estimated 17 locations left in the Northwest.

  • A photo illustration of Kamala Harris and Donald Trump shoulder to shoulder facing away from each other. The background is a purple wave with a grid gradient.
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    Photo illustration: Industry Dive; Joe Readle/Getty Images; Brandon Bell/Getty Images

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    What could the 2024 election mean for restaurants?

    As the industry looks to bipartisan lobbying, organized labor hopes its electoral ground game will result in a labor-friendly Democratic administration.

  • A young man wears a black hat and black apron smiles at the camera. There are three people blurred out in the background. They are standing behind a makeline.
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    Courtesy of Chipotle
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    Chipotle’s latest automation tool to help with hiring, recruitment

    Paradox, a conversational AI system, will manage administrative tasks and is expected to reduce the time to hire by 75%.

  • A Chick-fil-A restaurant is seen on July 05, 2022 in Houston, Texas.
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    Brandon Bell via Getty Images
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    Chick-fil-A is tops for reputation, new report shows

    However, customers were increasingly upset over the chain’s rising prices — a sentiment shared across fast food customers, according to Chatmeter data.

  • New York City waiter prepares dining room
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    Spencer Platt via Getty Images
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    Amex Q3 restaurant spending growth edges down

    The card issuer has recently focused on courting cardholders hungry for restaurant services, but last week reported spending growth in that category had waned.

  • An image of a Jollibee double drive-thru in Orlando.
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    Courtesy of Jollibee
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    Jollibee launches first loyalty program

    Members will gain access to exclusive deals and product news as well as give feedback on new menu items.

  • A woman with brown hair is looking at her phone and carries an orange bag with white "Grubhub" logo.
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    Courtesy of Grubhub
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    Grubhub boosts delivery access with Amazon Key partnership

    The tie-up gives Grubhub delivery partners one-click access to restricted residential buildings and has already improved the driver and customer experience.

  • A Starbucks store stands in Manhattan on January 30, 2024 in New York City.
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    Spencer Platt via Getty Images
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    Starbucks appoints ex-Chipotle exec as first global chief brand officer

    Tressie Lieberman joins the coffee chain as part of new CEO Brian Niccol’s marketing overhaul, which also includes a recent agency appointment.