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Craveworthy Brands becomes managing partner in Shaquille O’Neal’s Big Chicken
The partnership will further the chicken chain’s aggressive growth strategy, which has 40 units open and a pipeline of 350 restaurants.
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A&W promotes COO to CEO post
Betsy Schmandt, who has been with the company for 18 months, will work on enhancing the brand’s position, focus on value and continue the chain’s growth trajectory.
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Caribou Coffee appoints CFO as interim CEO
Scott Kennedy will take on the interim leadership role when John Butcher steps down from his position on March 14.
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Portillo’s launches loyalty without an app
The hot dog chain hopes its loyalty program, based in digital wallets, can offer personalized options for guests and businesses without causing app fatigue.
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Domino’s launches stuffed crust pizza, encroaching on Pizza Hut
Internal research showed as many as 13 million Domino’s customers ordered stuffed crust pizza from competitors each year.
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Perkins to open Orlando flagship with cocktails, new menu
By modernizing store decor and menu items, Perkins hopes to keep its brand fresh and draw new diners.
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How Tom’s Watch Bar offers guests ‘the best seat in the house’
Building off of double-digit revenue and sales growth, the 13-unit chain will more than double its store count over the next two years.
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Grubhub lays off 500 employees
The job cuts come over a month after Wonder completed its $650 million acquisition of the food delivery aggregator.
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NRA: Restaurants are prioritizing on-premise in 2025
About 80% of diners say they would eat at full-service spots if they had the cash, per the National Restaurant Association, incentivizing brands to create welcoming dining rooms.
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Del Taco closes 18 Colorado stores
Franchisee Newport Ventures, which declared bankruptcy in October, shuttered all of its locations after a lender refused further funding.
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Chipotle debuts national TV ad on Roblox to promote sustainability
The “Unfolded” effort demonstrates how the first-mover continues to experiment with the metaverse to link gaming, content and real-world rewards.
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Bloomin’ slows US growth to focus on Outback turnaround
With same-store sales slipping, Bloomin’ is changing its strategy, trimming its menu and devolving power to brand presidents.
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The image by Cbraccialini is licensed under CC BY-SA 4.0
Red Robin may close about 70 restaurants in 5 years
Shutting these underperforming restaurants, which had store-level operating losses of $6 million, will help the chain reinvest in its system and pay off debt.
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Starbucks cuts less popular drinks, plans 30% menu reduction
Several Frappucinos, the Royal English Breakfast Latte and the White Hot Chocolate are getting the axe next month to reduce complexity and make space for experimentation.
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What’s the restaurant outlook for 2025?
Price-sensitive diners and rising food and labor costs are pushing chains to refine their value propositions, setting the stage for cutthroat competition.
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IHOP in-houses creative as part of bid to return to cultural relevance
A Guinness World Record attempt that involves creating 20,000 pancakes is the first major marketing effort under new leadership.
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Retrieved from Fat Brands on February 25, 2025
Franchisees sue Hurricane Grill & Wings over mismanagement of marketing funds
Operators claim the chain and owner Fat Brands haven’t used the funds to advertise, leading to declining franchisee profitability.
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Uber Eats vs. DoorDash: Inside the legal battle between ‘two titans’ of delivery
Uber Eats wants a more level playing field for first-party delivery contracts, and accuses DoorDash of intimidating partner restaurants that want to team with multiple aggregators.
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Cava’s traffic growth streak continues
CFO Tricia Tolivar attributed its sales success to a mix of factors ranging from improved in-store experience to low price increases.
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Just Salad raises $200M to boost unit growth
The salad chain, which has about 90 units and a $1 billion valuation, is looking to expand beyond its core markets.
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Dave’s Hot Chicken debuts catering program
The company expects the channel, offered via ezCater, to make up as much as 10% of its business within a year.
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Domino’s targets long-term growth with loyalty, website and app upgrades
Loyalty membership reached 35.7 million at the end of 2024, and the restaurant chain will launch a revamped website and app in 2025 to boost growth.
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McDonald’s adds Krispy Kreme doughnuts in NYC, bagel sandwiches nationwide
The menu moves could help the Golden Arches recover from a traffic shortfall triggered by an E. coli outbreak late last year.
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Jack in the Box CEO resigns
Darin Harris has taken a position outside of the restaurant industry, and EVP and CFO Lance Tucker will temporarily assume CEO duties.
Updated Feb. 24, 2025 -
Golden Corral reinvents its fast casual spinoff
Over a year after it launched Homeward Kitchen, the buffet chain will rebrand it as Golden Corral Favorites, with a menu highlighting signature items.
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