As we begin the new year, Restaurant Dive is taking a look back at our best performing stories since our launch on Oct. 1.
Between Taylor Gourmet's out-of-the-blue closure and Dunkin's data breach, the past few months haven't been short on drama. Perhaps more interesting, however, are the trends that will carry us into the new year — from tech and experience-focused QSR makeovers to the growing power of off-premise channels and trendy new benefits packages, there's an interesting landscape ahead.
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From fast to fancy: QSRs go upscale to compete with fast casual
McDonald's, Chick-fil-A, Taco Bell and other major chains are trying to win customers with table service, butler bells and new store design. But will these changes alienate their core customers? Read More »
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Lessons from Taylor Gourmet: How to go national without going under
The hoagie chain's sudden closure in September is the latest example of how expensive real estate, stiff competition and a too-fast expansion rate can take down a restaurant. Read More »
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How restaurants are using benefits to win in a tight labor market
The industry is experiencing the fastest quitting rate among U.S. workers in 17 years, driving companies like McDonald's and Starbucks to roll out non-traditional perks to retain talent. Read More »
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Are off-premise channels a silver bullet for the casual dining segment?
Restaurants have experienced declining sales for the past decade, but delivery, catering and carryout are yielding positive results for major chains. Read More »
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How restaurant CMOs are adapting to emerging tech, media channels
To stay competitive in an age of hyper-convenience, savvy customers and social media dominance, these executives marry marketing with IT. Read More »
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After public stumbles, Chipotle changes tactics to address food safety
The burrito chain's varied reactions to its string of foodborne outbreaks can serve as lessons to other restaurants in how to respond when disaster — and bacteria — strikes. Read More »
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A restaurant's next big financial risk isn't bad reviews — it's data breaches
As hackers find new ways to gather coveted personal information, restaurants are quickly becoming a target for the internet underworld. Read More »