The ongoing ransomware issues impacting supply chain software company Blue Yonder have temporarily knocked out Starbucks’ backend processes for viewing schedules and managing hours, a Starbucks spokesperson confirmed in an email to Restaurant Dive on Tuesday.
Blue Yonder was hit with a ransomware attack late last week that disrupted operations at a number of the software platform’s customers.
Jaci Anderson, a spokesperson for Starbucks, said the company has given guidance to its store managers and hourly workers on ways to work around the disruption. The company, Anderson said, is determined to ensure workers are paid for all hours worked.
The outage has not impacted consumer-facing systems at the coffee giant. Starbucks is one of many companies whose systems have been impacted by the attack, Anderson said.
Starbucks did not clarify when it learned of the ransomware attack, or if it had reason to believe any employee data had been affected.
Recently, grocery giant Ahold-Delhaize’s stores contended with a major cybersecurity issue that knocked out e-commerce sites and disrupted supply chains. Earlier this year, a breach at Panera led to employee files being exposed, according to a class action lawsuit filed in June. Both Yum Brands and Golden Corral are facing similar suits over 2023 cyber attacks.
