Study: One-third of diners don't want to see robots preparing their food

While consumers understand the benefits of automation, 32% would prefer not to see the technology in action, new research from Big Red Rooster finds.

By Alicia Kelso • April 11, 2022

The importance of embracing today's always-connected diner

Restaurants should reconsider their investments to ensure a great, connected experience for their customers, writes Anthony Cross, Yelp's vice president of restaurant products.

By Anthony Cross • April 4, 2022

Explore the Trendline➔

Menu development

Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds. 

By Restaurant Dive staff

Study: Two-thirds of restaurants hurt by rising gas prices

Restaurant owners say steep prices at the pump have affected their delivery sales, according to Alignable research. 

By Alicia Kelso • March 30, 2022

4 ways data is helping restaurants reinvent themselves in 2022

The value of building long-term relationships with diners can be the difference between meaningful growth or a struggling business, writes Dan Silver, SVP of marketing at GroundTruth.

By Dan Silver • March 28, 2022

Dos Toros faces class action suit over 'humanely raised' meat claims

The complaint alleges Dos Toros' pork and chicken suppliers raise animals in facilities without outdoor access, despite the chain's claims to the contrary.

By Alicia Kelso • March 28, 2022

BTIG: Nationwide McPlant rollout highly unlikely this year

A recent check-in with franchisees revealed sales of McDonald’s plant-based burger in its California and Texas test markets are coming in at or below low-end sales projections.

By Aneurin Canham-Clyne • Updated June 16, 2022

McDonald's brings back Szechuan Sauce as mobile app exclusive

Promotions behind the cult-favorite condiment focus on mobile, including via SMS conversations with "the person who runs the McDonald's account."

By Peter Adams • March 21, 2022

How podcasts are helping brands meet DEI commitments

Multicultural podcast agency Pod Digital Media recently inked an eight-figure deal with McDonald's as the brand invests in diverse media.

By Chris Kelly • March 21, 2022

How US restaurant chains are responding in Russia

McDonald's, Starbucks and Yum Brands are just a few legacy restaurants ceasing store operations, development and more as the Ukraine war escalates.

By Emma Liem Beckett • Updated March 17, 2022

How QSR marketers are riding the plant-based food wave

Marketing plant-based foods, whether made in-house or with industry partners, comes with its own challenges as chains stay true to their brands.

By Chris Kelly • March 8, 2022

Over 50% of diners would switch delivery providers if fees rose, study shows

On average, consumers said they would stop using a delivery app if delivery fees reached $9, Coupon Follow data finds. 

By Alicia Kelso • March 4, 2022

Yelp: About 18K restaurants added outdoor dining since pandemic's start

Consumer searches for places that offer meals al fresco have risen 292% in the second year of COVID-19 compared to before the crisis.

By Alicia Kelso • Feb. 28, 2022

Toast: Full-service sales grew 55% in Q4 2021 versus Q4 2020

The recovery of on-premise dining was strongest in Q4 2021, when sales were up 70% compared to the same period in 2020, despite the omicron outbreak. 

By Alicia Kelso • Feb. 25, 2022

Square's Future of Restaurants Report: 2022 edition

Uncover the top trends that are shaping 2022 for innovative restaurant owners and their customers.

Feb. 22, 2022

Jamba, Blendid expand robot smoothie kiosks to 2 college campuses

The kiosk's entry into Georgia College and Kennesaw State University follows previous pilot locations in a shopping mall and a Walmart.

By Alicia Kelso • Feb. 16, 2022

Grubhub expands convenience channel Grubhub Goods nationwide

The service will offer delivery from more than 3,000 locations across the country and follows a successful pilot with 7-Eleven. 

By Alicia Kelso • Feb. 15, 2022

91% of NYC restaurants say permanent outdoor dining is 'very important' to future survival

Mayor Eric Adams and the NYC Hospitality Alliance, along with nearly 70% of the city's residents, support creating a permanent outdoor dining program, a NYCHA survey finds. 

By Alicia Kelso • Feb. 14, 2022

Fat Brands' CEO on developing supply chain, labor strategies for the Super Bowl

Andy Wiederhorn talks how shortages and price hikes of the past few years have informed contingency plans ahead of the big game. 

By Emma Liem Beckett • Feb. 10, 2022

DoorDash puts down roots in same-day flower delivery

The aggregator's new vertical initially includes more than 3,000 local and national florists and marks another step beyond foodservice. 

By Alicia Kelso • Feb. 9, 2022

How to prepare your restaurant for Valentine's Day crowds amid COVID-19

Personalization, limited menus and social media engagement can be a recipe for success despite labor struggles on this high-traffic day, writes Jennifer Simmons, director of marketing at Restaurant365.

By Jennifer Simmons • Feb. 9, 2022

The Restaurant Dive Outlook on 2022

Restaurants are investing in labor-saving technology, wage hikes and new delivery strategies to prepare for a year that may still be squeezed by labor, supply chain and inflation pressure. 

Feb. 4, 2022

Jimmy John's opens its first drive-thru-only restaurant

The chain's new format includes a dual-sided drive-thru with a designated pickup lane for mobile and online orders, as well as carryout lockers.

By Alicia Kelso • Feb. 3, 2022

NPD: Restaurant visits nearing 2019 levels, but recovery will be 'bumpy'

Visits to major chains grew 7% in 2021, but are still 2% below 2019. Independent and small chains saw visits jump last year but remain down by 9% versus 2019.

By Alicia Kelso • Feb. 1, 2022

Seafood bowls add healthful variety to restaurant menus

Bowls featuring Wild Alaska seafood can help restaurant operators capitalize on one of the hottest menu trends of the last several years.

Jan. 31, 2022

Yelp: Diners seek out higher-priced restaurants despite decades-high inflation

Descriptions of inflationary experiences in consumer reviews on Yelp were higher in 2021 than ever before, jumping 29% to Q4 2021 from Q4 2020.

By Alicia Kelso • Jan. 27, 2022