Following first quarter rebound, Applebee's, IHOP parent hires new CFO

On June 14, Vance Chang will replace Dine Brand's corporate controller and interim CFO Allison Hall, who is moving into the chief accounting officer role.

By Jane Thier • May 13, 2021

Sweetgreen files for IPO

The news comes on the heels of a $156 million cash infusion led by Lone Pine Capital in January, as well as the chain's plans to pilot a drive-thru this year and invest in suburban expansion.

By Emma Liem Beckett • Updated June 21, 2021

Subway goes on a hiring spree for 40K workers

Despite a history of sluggish unit and sales growth, the chain looks to fill roles ranging from entry-level to management after closing 10% of its units last year.

By Alicia Kelso • May 11, 2021

McDonald's deploys marketing muscle for vaccine awareness in tie-in with Biden admin

The brand's Times Square billboards, McCafé cups and delivery order seal stickers will supply information on vaccines and use art from the national "We Can Do This" campaign.

By Peter Adams • May 11, 2021

Help wanted: How chains are adjusting hiring tactics to boost staffing

Amid an ongoing labor shortage, major restaurant brands are experimenting with mass hiring events, bonuses, pay raises and streamlined application processes to attract much-needed employees.

By Julie Littman • May 11, 2021

How the labor shortage is shifting restaurant strategy

Diners are returning in droves as COVID-19 dining room restrictions ease, but staff are hard to come by, creating a difficult balancing act for operators trying to recoup lost revenue.

May 11, 2021

Up from the ashes: Restaurant CFOs prepare for boom

Profit-hungry restaurant CFOs blindsided by the pandemic get ready for robust economic growth, offering lessons for leaders in less-stressed industries.

By Jim Tyson • May 10, 2021

McDonald's workers will strike for higher wages next week

Employees in 15 markets will demand that the mega chain raise its wages to at least $15 an hour, while McDonald's argues it is "the responsibility of federal and local governments to set minimum wage."

By Alicia Kelso • May 10, 2021

Chipotle to boost average hourly earnings to $15 by end of June

The chain also plans to hire 20,000 employees in the U.S. and is offering referral bonuses for crew members, apprentices and general managers. 

By Julie Littman • May 10, 2021

Uber and Gopuff link up on 'everyday essentials' e-shop

The deal marks the first time Uber has partnered with a vertically integrated delivery business, reflecting the company's push to diversify its delivery arm in a bid to reach profitability. 

By Jeff Wells • May 5, 2021

Krispy Kreme files for $100M IPO

The company shared in a Form S-1 document Tuesday that it will use the money to pay off outstanding debt. 

By Julie Littman • Updated June 1, 2021

Now hiring: How the labor shortage is squeezing full-service restaurants

Foodservice workers burnt out by the segment's recent instability are leaving for other industries or living on high unemployment benefits, sparking a staffing crisis as dining rooms open.

By Julie Littman • May 4, 2021

Saladworks sees path to 'hundreds' more locations inside grocery stores

After capitalizing on shuttered salad bars nationwide, the restaurant chain plans to accelerate its rollout of full-service and ghost kitchen sites.

By Jeff Wells • May 4, 2021

Starbucks says it will help distribution partners struggling with labor shortages

Delayed or disrupted fulfillment from distribution centers to stores are possible if Starbucks delivery partners can't find the labor they need to move goods.

By A.B. Brown • May 3, 2021

Modern Restaurant Concepts tested ghost kitchens but won't pursue them

CEO Rob McColgan said driving diner awareness in trade areas without physical locations was too challenging, but shared virtual brand Honest Pizza Co. has been successful and could be scaled across its network.

By Emma Liem Beckett • May 3, 2021

McDonald's Q1 bolstered by chicken sandwich, marketing investments

The chain also generated nearly $1.5 billion in digital sales for the period and has over 20 million active app users, which could boost its loyalty program once it comes out of test mode.

By Alicia Kelso • April 30, 2021

7-Eleven makes an aggressive play for the QSR space

While announcing its latest Evolution Store, which will house two eateries, COO Chris Tanco said the convenience store chain wants to open nearly 150 restaurants this year.

By Alicia Kelso • April 30, 2021

Cava will use $190M funding to continue investing in AI-driven personalization, CEO says

The chain also recently began testing near-field communication technology so diners can "pay in store and apply loyalty with one action," Brett Schulman wrote in an email.

By Emma Liem Beckett • April 30, 2021

Shake Shack aims for gender parity, 50% POC restaurant leadership by 2025

The QSR is also striving for 30% of corporate leadership roles to be made up of people of color and has launched a training program to provide shift managers with skills to advance.

By Alicia Kelso • April 29, 2021

Most of Landry's restaurants will accept bitcoin in the next 3 months

CEO Tilman Fertitta told CNBC the move to accept cryptocurrencies is "inevitable." Pizza Hut, KFC, Starbucks, Subway and Burger King all accept the payment in some global markets.

By Alicia Kelso • April 29, 2021

New Uber feature allows users to pick up restaurant orders during their ride

The company also announced other updates, including the ability for a customer to make multiple orders at one time and pre-ordering when an establishment is closed.

By Emma Liem Beckett • April 29, 2021

Starbucks' digital success partially driven by AI engine, CEO Kevin Johnson says

Deep Brew personalizes diner offers to secure loyalty and drive more frequent engagement. Though transactions were down 10% for Q2, ticket prices rose 22%.

By Emma Liem Beckett • April 28, 2021

Yum Brands commits to 46% reduction in greenhouse gas emissions by 2030

The restaurant company, which operates over 50,000 units worldwide, also pledged to achieve net-zero emissions by 2050. 

By Alicia Kelso • April 27, 2021

DoorDash launches 3-tiered commission fee structure

The 15%, 25% and 30% commission plans come amid operator complaints of high third-party fees during the pandemic and as markets consider making temporary delivery caps permanent. 

By Emma Liem Beckett • April 27, 2021

After bombshell quarter, Chipotle's CFO focuses on sustainability

Amid discussions of carbon neutrality, a $15 federal minimum wage and a quickly evolving fast casual landscape, Jack Hartung says the chain remains committed to its employees and agricultural partners.

By Jane Thier • April 26, 2021