Corporate Operations: Page 28


  • Sweetgreen opened a location at World Trade Center Tower 3 in NYC in October 2021.
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    Permission granted by Sweetgreen
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    Sweetgreen expects to double its footprint as a public company

    The fast casual chain, which had 140 locations as of the end of September, expects to diversify its real estate with drive-thru and pickup only locations. 

    By Oct. 26, 2021
  • Blaze Pizza
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    Courtesy of Blaze Pizza
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    Deep Dive

    Franchisees are flocking to fast casuals to grow. Here’s why.

    As the segment shows greater resiliency compared to casual dining, restaurant operators are making deals for expansion, taking advantage of a real estate surplus and rebounding traffic.

    By Oct. 25, 2021
  • A photograph of chefs in a kitchen. Explore the Trendline
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    sam edwards via Getty Images
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    Trendline

    Menu development

    Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds. 

    By Restaurant Dive staff
  • An image of a beef sandwich, fries and a drink with Portillo's branding on it
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    Permission granted by Portillo's
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    Portillo's eyes 600 units following its $405M IPO

    CEO Michael Osanloo said the Chicago-based chain's new capital structure allows it to pay off significant debt, and it expects to open locations in nearby Midwestern states and the Sunbelt.

    By Oct. 22, 2021
  • Panera's Chipotle Chicken Avocado Melt is one of a number of popular menu items certified as a low carbon entree
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    Permission granted by Panera Bread
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    Panera aims to be carbon negative by 2050

    The chain also unveiled a slate of sustainability goals for 2025, including more reusable packaging and renewable energy.

    By Oct. 20, 2021
  • McDonald's US corporate stores reach gender pay parity

    The burger giant currently pays women globally 99.85 cents on the dollar for similar work completed by men, but expects to hit pay parity worldwide in 2022.

    By Oct. 19, 2021
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    Tamir Kalifa via Getty Images
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    Restaurants are plotting aggressive franchise expansion. Here’s where — and why.

    Surging diner demand, strong franchising sales and second-generation real estate left by shuttered eateries have created a market primed for expansion, with chains targeting Southern states with lax COVID-19 rules.

    By Oct. 18, 2021
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    Courtesy of El Pollo Loco
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    El Pollo Loco CEO resigns

    Bernard Acoca leaves his position after three and a half years, during which time he oversaw a rebrand, two restaurant redesigns and a push into digital platforms and innovations.

    By Oct. 15, 2021
  • Chick-fil-A
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    Retrieved from Chick-fil-A on May 07, 2020
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    Chick-fil-A customers sue chain over 'deceitful' delivery costs

    The proposed class action lawsuit claims that though the QSR promised a flat, low-price delivery fee of $2.99 to $3.99, it charged 25% to 30% more for food ordered online for delivery than food ordered in-store or for pickup. 

    By Oct. 13, 2021
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    Megan Rapinoe appeared in an ad Subway uploaded to YouTube on July 21, 2021.

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    Deep Dive

    Can QSRs meet marketing's new imperatives without alienating franchisees?

    National brand building is often in conflict with the needs of local operators — a dichotomy that has only become more apparent in the past 18 months.

    By Chris Kelly • Oct. 12, 2021
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    Retrieved from Chipotle on July 15, 2020
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    Chipotle agrees to $8M settlement in manager trainee classification suit

    If approved by a court, the agreement — the latest in a string of labor-related settlements at the chain — will end nine years of litigation.

    By Kate Tornone • Oct. 7, 2021
  • Raising Cane's storefront
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    Half of Raising Cane's corporate staff will work in restaurants to fight labor shortage

    Office workers will also help with store-level recruitment as the chicken chain aims to hire 10,000 hourly employees in the next 50 days.

    By Updated Oct. 6, 2021
  • McDonald's net zero energy restaurant
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    Courtesy of McDonald's
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    McDonald's targets net zero emissions by 2050

    The burger giant noted it would take serious effort to decarbonize everything from its supply chain to franchisees as part of the United Nations Race to Zero campaign.

    By Oct. 5, 2021
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    Courtesy of Sweet
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    Burger King's NFT strategy matures beyond stunts toward real engagement

    As part of the celeb-backed Keep It Real Meals, customers can scan QR codes and receive collectible game pieces that go toward other rewards.

    By Chris Kelly • Sept. 23, 2021
  • KFC names new CEO

    Sabir Sami will become the chicken chain's CEO on Jan. 1. He will replace Tony Lowings, a 27-year veteran of Yum Brands and KFC, who will retire in early 2022.

    By , Updated Sept. 22, 2021
  • Toast Inc. point of sale device
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    Courtesy of Toast Inc.
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    Toast raises $870M on first day of IPO

    Soon after trading began, co-founder Steve Fredette spoke to Restaurant Dive about investor interest during the company's roadshow and how it regained momentum after a battering from the pandemic.

    By Sept. 22, 2021
  • Dave & Buster's CEO to retire

    During his tenure, Brian Jenkins helped the company bounce back from an 87% decline in same-store sales in Q2 2020 to an increase of 3.6% compared to the same period in 2019.

    By Sept. 21, 2021
  • McDonald's committed to removing virgin plastic from its Happy Meal toys by 2025.
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    Permission granted by McDonald's
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    McDonald's to remove virgin plastic from Happy Meal toys by 2025

    The QSR will source its toys from renewable, recycled or certified materials, which is expected to reduce fossil fuel-based plastic in the products by 90%. 

    By Sept. 21, 2021
  • Chick-fil-A
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    Retrieved from Chick-fil-A on May 07, 2020
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    Chick-fil-A names new CEO

    Andrew Truett Cathy will succeed his father Dan T. Cathy on Nov. 1 and become the third member of the Cathy family to lead the chain in its 54-year history.

    By Sept. 17, 2021
  • Dunkin' Digital storefront
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    Permission granted by Dunkin'
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    Dunkin's first digital-only store doesn't reduce labor

    The company joins a growing contingent of QSR chains exploring digitally focused store designs with little or no diner seating, including rival Starbucks.

    By Sept. 15, 2021
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    Retrieved from Chipotle on July 15, 2020
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    Muslim Chipotle worker files EEOC complaint alleging assistant manager yanked hijab

    The restaurant chain told the Council on American-Islamic Relations that it fired the leader after an investigation.

    By Katie Clarey • Sept. 14, 2021
  • CFOs debate duration of inflation

    "It's not clear yet what inflation will stick and what will be temporary," Chipotle Mexican Grill CFO Jack Hartung said Thursday, reflecting other industry leaders' concerns about planning in a year with unknown parameters.

    By Jane Thier • Sept. 13, 2021
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    Courtesy of Burger King
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    Burger King introduces Keep It Real Meals after banning 120 artificial ingredients

    Mirroring McDonald's, the chain tapped celebrities to share their custom orders, but asked them to use their real names instead of stage personas.

    By Peter Adams • Sept. 9, 2021
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    Permission granted by First Watch
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    First Watch IPO could raise up to $218M

    The full-service breakfast concept has begun a roadshow for its proposed initial public offering of over 9 million shares, which are expected to be priced at $17 to $20 per share. 

    By Updated Sept. 22, 2021
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    Joe Raedle via Getty Images
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    Starbucks unionization efforts

    Buffalo, New York-area Starbucks employees move to form a union

    If successful, the workers would be the first employees of the company's more than 8,000 locations to unionize.

    By Emilie Shumway • Sept. 3, 2021
  • A workplace poster published by the U.S. Equal Employment Opportunity Commission is displayed featuring the EEOC logo.
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    Kate Tornone/Restaurant Dive
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    EEOC: Applebee's told Black line cook to 'ignore' co-workers wearing Confederate flag gear

    The agency's allegations offer employers several reminders about dealing with discrimination in the workplace.

    By Katie Clarey • Sept. 3, 2021