Corporate Operations: Page 6
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Denny’s hires Brinker exec as first chief digital and technology officer
Pankaj Patra joins Denny’s from Brinker and will oversee the digital and technological aspects of both Denny’s and Keke’s Breakfast Cafe, which Denny’s acquired in 2022.
By Aneurin Canham-Clyne • Oct. 16, 2023 -
Focus Brands hires 3 execs in focus on company-wide operations
The new hires, who have authority across all seven brands, will bolster the chain’s efforts to co-brand units and take advantage of purchasing power.
By Aneurin Canham-Clyne • Oct. 16, 2023 -
Trendline
Menu development
Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds.
By Restaurant Dive staff -
Dominos expands Uber Eats partnership as US comp sales slide
The chain’s delivery sales were down 2.3% in Q3, but Domino’s expects that adding Uber Eats service to Houston, Miami, Detroit and Seattle will help turn things around in Q4.
By Aneurin Canham-Clyne • Oct. 12, 2023 -
Q&A
Dine Brand’s Chief People Officer on her first 100 days
Expanding parental leave and adopting a new human resources platform were two of the first orders of business for Sarah Cannon-Foster in her new role.
By Julie Littman • Oct. 12, 2023 -
Sponsored by EverPass Media
Bridging the broadcast gap: How EverPass Media is expanding offerings for bars and restaurants
Learn how EverPass is expanding live entertainment content offerings for bars and restaurants.
Oct. 9, 2023 -
Taco Bell, Chick-fil-A lead QSR drive-thru speed
New prototypes, like Taco Bell’s Defy in Minnesota, were significantly faster than segment averages, Intouch Insight’s latest drive-thru study finds.
By Aneurin Canham-Clyne • Oct. 6, 2023 -
Arko names Casey’s, RaceTrac veteran to new foodservice role
Richard Guidry, who previously worked as brand director of foodservice at Casey’s, will help Arko subsidiary GPM Investments grow its dining program.
By Jessica Loder • Oct. 4, 2023 -
Bloomin’ eliminates casual dining COO position
The company didn’t say which executives would take responsibility for the COO’s duties when Gregg Scarlett leaves — and the position is cut — in March.
By Aneurin Canham-Clyne • Oct. 3, 2023 -
Krispy Kreme mulls sale of Insomnia Cookies
As the doughnut chain pursues capital-light growth and partnerships in the QSR space, its may part with Insomnia to refocus on core products.
By Aneurin Canham-Clyne • Oct. 3, 2023 -
Chipotle, Hyphen begin testing automated makeline
The technology-enabled makeline for salads and bowls could help Chipotle free up labor, as about 65% of its digital orders are for these meals, but questions remain about the machine’s food safety.
By Aneurin Canham-Clyne • Oct. 3, 2023 -
EEOC alleges Chipotle supervisor pulled on, removed Muslim worker’s hijab
The case may point to the need for anti-harassment training for managers.
By Emilie Shumway • Sept. 29, 2023 -
NLRB dings Starbucks for cracking down on union T-shirts
Employees also were illegally barred from writing customer-provided, pro-union monikers on cups, among other violations, the NLRB found.
By Emilie Shumway • Sept. 28, 2023 -
Burger King buys 32 franchisee units at bankruptcy auction
The chain bought the units, which are in Montana, Utah and Wyoming, from a sale of Meridian Restaurants Unlimited locations.
By Aneurin Canham-Clyne • Sept. 28, 2023 -
Walk-On’s adds CFO, CDO to its leadership
Chris Porcelli and Jennifer Pecoraro-Striepling join the chain as CFO and chief development officer, respectively, as Walk-On’s builds up its c-suite.
By Julie Littman • Sept. 27, 2023 -
Panera doubles down on catering with ezCater partnership
About half of the fast casual’s 2,100 restaurants will appear on the catering platform initially, with hundreds more to be added in the coming months.
By Aneurin Canham-Clyne • Sept. 27, 2023 -
Sweetgreen adds in-store loyalty offer
This rewards expansion could grow frequency among Sweetgreen customers, 50% of whom order on-premise.
By Aneurin Canham-Clyne • Sept. 26, 2023 -
Chick-fil-A expands supply chain footprint with North Carolina distribution center
The 120,000-square-foot facility, owned by the restaurant chain’s distribution subsidiary, is slated to open in Q3 2024.
By Kelly Stroh • Sept. 25, 2023 -
Panera Brands shuffles board as it preps for IPO
Michael Tattersfield, who is resigning as CEO of Krispy Kreme in January, oversaw the doughnut chain as it went public in 2021.
By Julie Littman • Sept. 25, 2023 -
Eataly names North American CEO, shares expansion plans
The upscale retail and restaurant chain has tapped Tommaso Brusò for the top post as it looks to open 20 stores in the region over the next five years.
By Catherine Douglas Moran • Sept. 25, 2023 -
McDonald’s will raise royalty rate on new US restaurants by 25%
The fee change increases operator royalty rates from 4% to 5%, but most of the Golden Arches’ franchising revenue will still come from rent, CNBC reports.
By Aneurin Canham-Clyne • Sept. 22, 2023 -
Cracker Barrel debuts rewards program to drive sales, traffic
The chain hopes that the platform, which launched nationwide Wednesday, can improve performance after retail and restaurant sales missed Q4 expectations.
By Aneurin Canham-Clyne • Sept. 21, 2023 -
Kitchen United promotes Atul Sood to CEO
The ghost kitchen company remains focused on building a sustainable business model for decades to come, Sood said.
By Aneurin Canham-Clyne • Sept. 18, 2023 -
Shipley Do-Nuts rolls out tier-based loyalty program
Do-Happy Rewards, which was piloted in company-owned locations earlier this year, already has 40,000 members.
By Aneurin Canham-Clyne • Sept. 18, 2023 -
Howard Schultz resigns from Starbucks’ board
Schultz’s departure is unlikely to change day-to-day matters at the company, BTIG said, but may deprive Starbucks of his “magic touch” with the brand.
By Aneurin Canham-Clyne • Sept. 14, 2023 -
Del Taco gets new president
Tom Rose takes the helm at the QSR brand as it refranchises large numbers of stores and pushes for a return to net unit growth.
By Aneurin Canham-Clyne • Sept. 13, 2023