Corporate Operations: Page 6
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Courtesy of Wendy’s
Wendy’s to spend $55M on breakfast ads
The burger chain hopes the marketing push will boost North American sales in the daypart to $6,000 a week per restaurant.
By Aneurin Canham-Clyne • Feb. 15, 2024 -
Courtesy of Starbucks
Starbucks will launch 3 new beverage platforms in 6 months
Pressured by boycotts and snacking competition, the coffee chain will look to new drinks to strengthen its dwindling afternoon traffic.
By Aneurin Canham-Clyne • Jan. 31, 2024 -
Explore the Trendline➔
sam edwards via Getty Images
TrendlineMenu development
Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds.
By Restaurant Dive staff -
Courtesy of Chipotle
Chipotle targets Gen Z workers with latest benefits
The chain, whose workforce is 73% Gen Z, hopes to appeal to the demographic’s economic insecurity and hire 19,000 workers by spring.
By Aneurin Canham-Clyne • Jan. 24, 2024 -
Courtesy of PepsiCo
Wendy’s names PepsiCo exec as CEO
Todd Penegor is stepping down as Wendy’s president and CEO, a post he’s held since 2016, and will be replaced by Kirk Tanner, effective Feb. 5.
By Aneurin Canham-Clyne • Updated Jan. 18, 2024 -
Courtesy of Wendy’s
Wendy’s hires Yum exec to lead US development
Tatiana Lambert will lead the company’s domestic expansion as it looks to grow its franchisee base and build new restaurant formats.
By Aneurin Canham-Clyne • Jan. 17, 2024 -
Courtesy of KFC
KFC appoints US operations chief and new concept officer
Thuthuka Nxumalo and Christophe Poirier will join the brand’s American C-suite from other divisions of Yum Brands as KFC looks to modernize its concept.
By Aneurin Canham-Clyne • Jan. 17, 2024 -
Permission granted by Lynne Marek
Will Toast raise prices this year?
The restaurant point-of-sale provider may give clients a choice when it makes price adjustments, following a fee flub last year.
By Caitlin Mullen • Jan. 12, 2024 -
Courtesy of Papa Johns
How Papa Johns plans to boost margins, store-level profitability
The second phase of the pizza chain’s Back to Better initiative will focus on a new nationwide marketing strategy, development incentives for franchisees and supply chain improvements in North America.
By Julie Littman • Jan. 10, 2024 -
Denny’s, Franklin Junction strike 250-unit virtual brand deal
The diner chain has been deepening its virtual brand investments over the past few years, expanding its Banda Burrito test ninefold in November.
By Emma Liem Beckett • Jan. 9, 2024 -
Courtesy of 7-Eleven
7-Eleven’s top foodservice executive departs
Jack Stout, who before last summer was the retailer’s chief merchandising officer for nearly five years, left the company at the end of 2023.
By Brett Dworski • Jan. 8, 2024 -
Courtesy of Starbucks
Starbucks will accept diners’ personal mugs for drive-thru, app orders
The chain has implemented new equipment and standardized its process for fulfilling personal cup orders following a 200 drive-thru-store test last year.
By Aneurin Canham-Clyne • Jan. 3, 2024 -
Permission granted by Brix Holdings
Brix hires TGI Fridays alum as CFO
Rick Brown, who previously served in leadership roles at TGI Fridays for 14 years, joins Brix as the company plans rapid growth across all of its brands.
By Aneurin Canham-Clyne • Dec. 19, 2023 -
Scott Olson via Getty Images
Donuts and do nots: Krispy Kreme’s first ESG report reveals carbon emissions spike
The chain said it achieved carbon neutrality in some global operations through carbon offsets, despite a jump in scope 1 and scope 2 emissions overall.
By Zoya Mirza • Dec. 18, 2023 -
Courtesy of Wingstop
Wingstop names CIO
Chris Fallon joins the wing brand as it prepares to roll out a $50 million in-house technology platform built to allow it to leave Olo’s system.
By Aneurin Canham-Clyne • Dec. 15, 2023 -
Mario Tama via Getty Images
Q&ACava is bolstering customization through catering, loyalty strategy
The Mediterranean chain is testing restaurant models with expanded kitchen space to support catering and a new, bankable points rewards program to deepen engagement, said CEO Brett Schulman.
By Emma Liem Beckett • Dec. 14, 2023 -
Courtesy of Chipotle Mexican Grill
Chipotle invests in regenerative farming robots
The restaurant chain is looking to reduce its dependence on conventional fertilizer with a fleet of autonomous, weed-cutting bots.
By Sarah Zimmerman • Dec. 14, 2023 -
Permission granted by Papa Johns
Papa Johns taps The Martin Agency, Carat in agency shakeup
Both shops pitched the pizza chain on insight-driven strategies that can drive cultural relevance and improve areas like targeting and loyalty.
By Chris Kelly • Dec. 13, 2023 -
Permission granted by McDonald’s
CosMc’s service model, pricing unlikely to hurt Starbucks, analysts say
The concept’s drinks and snacks are similar to Starbucks and Dutch Bros’ offerings, but CosMc’s comparative discount may not make up for a “lack of human interaction,” per a William Blair report.
By Aneurin Canham-Clyne • Dec. 12, 2023 -
Justin Sullivan via Getty Images
McDonald’s doubles down on geofencing
The chain will expand its Ready on Arrival mobile pickup technology, which can trim wait times by about 60 seconds, in its top six markets by 2025.
By Emma Liem Beckett • Dec. 11, 2023 -
Scott Olson / Staff via Getty Images
McDonald’s taps Google Cloud to super-size analytics, AI
The fast food giant said it plans to leverage the hyperscaler’s hardware and software capabilities across thousands of locations worldwide.
By Matt Ashare • Dec. 8, 2023 -
Permission granted by McDonald’s
McDonald’s CosMc’s chain is coming for Starbucks customers
The beverage-forward concept is targeting the “3 p.m. slump” — a daypart Starbucks is also working to improve — with highly customizable caffeinated beverages and select food items, CEO Chris Kempczinski told investors Wednesday.
By Emma Liem Beckett • Dec. 7, 2023 -
Michael Loccisano/FilmMagic via Getty Images
Dave & Buster’s sees future in revamped restaurants and loyalty growth
The restaurant chain is remodeling its store fleet and enhancing its loyalty program with personalized offerings.
By Bryan Wassel • Dec. 7, 2023 -
Permission granted by McDonald’s
6 key details about CosMc’s, McDonald’s new fast food chain
CEO Chris Kempczinski said he believes McDonald’s has “the right to win” the afternoon “beverage pick-me-up occasion” with its new concept, which will be tested in three markets over at least one year.
By Emma Liem Beckett • Dec. 7, 2023 -
Brandon Bell via Getty Images
McDonald’s aims for 50K units by 2027, plans AI deployment
To reach that mark, the restaurant chain will need to increase its growth rate by roughly 80% to about 2,200 openings per year.
By Emma Liem Beckett • Dec. 6, 2023 -
Jessica Loder/C-Store Dive/Restaurant Dive
ColumnFueling Up: People hate Wawa’s pizza. Here’s what the company can do about it.
Critics and consumers have harshly judged the retailer’s pies since they debuted this summer. If sales are also poor, it may need to pull pizza from its menus, one expert says.
By Brett Dworski • Dec. 5, 2023
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