Corporate Operations: Page 9
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RBI appoints Tim Hortons US president, Burger King US COO
Peter Perdue will oversee operations for Burger King in the U.S. and Canada, while Katerina Glyptis will serve as brand president for Tim Hortons U.S.
By Aneurin Canham-Clyne • June 2, 2023 -
Chipotle hires Wendy’s exec as chief development officer
Stephen Piacentini, who has about two decades of restaurant experience, will help Chipotle reach its 7,000 unit goal.
By Julie Littman • June 1, 2023 -
Trendline
Menu development
Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds.
By Restaurant Dive staff -
Amazon, Yum and RBI shareholders vote against proposals about plastic packaging use
Resolutions calling on each company to produce a non-binding report on their plastic use and reduction plans were rejected by wide margins at recent annual meetings.
By Cole Rosengren • May 31, 2023 -
Panera adds drive-thru pickup nationwide
The digital order pickup option uses the same lane as Panera’s regular drive-thru channel, which could help service digital customers faster.
By Aneurin Canham-Clyne • May 31, 2023 -
On the Border shifts toward tiered loyalty
The chain joins the likes of El Pollo Loco and Sweetgreen, which now offer different rewards levels, as pressure on brands to differentiate offerings grows.
By Aneurin Canham-Clyne • May 24, 2023 -
Smoothie King hires Starbucks exec as COO
Camille Hymes, whose past work experience also includes roles at Jack in the Box and ExxonMobile, joins the chain effective June 5.
By Aneurin Canham-Clyne • May 24, 2023 -
Chipotle prepares national rollout of RFID for food traceability
The restaurant chain is expanding its use of the technology to track ingredients from suppliers in real-time.
By Sarah Zimmerman • May 23, 2023 -
NFTs, personalization and biometric pay are shaping restaurant loyalty
At the National Restaurant Association Show, experts and operators discussed how restaurants are innovating their rewards to stay competitive as inflation erodes diner spend.
By Aneurin Canham-Clyne • May 22, 2023 -
TGI Fridays CEO Ray Blanchette resigns
Rohit Manocha, co-founder of TriArtisan Capital, the primary shareholder of the brand, will fill the role on an interim basis.
By Aneurin Canham-Clyne • May 18, 2023 -
Nextbite cuts more jobs, some staff say it will restructure
The virtual restaurant brand platform, which made staff cuts twice last year, terminated an unknown number of workers this week, according to LinkedIn posts from 20 former employees.
By Aneurin Canham-Clyne • May 18, 2023 -
Yum Brands faces class action suits from employees after ransomware attack
The Taco Bell and KFC operator is facing litigation after some personal data of company employees was stolen in the attack.
By David Jones • May 16, 2023 -
Shake Shack cuts a deal with activist investor
Former Domino’s CFO Jeffrey Lawrence joined Shake Shack’s board and founder Danny Meyer will eventually yield his director designation rights as part of an agreement with Engaged Capital.
By Aneurin Canham-Clyne • May 16, 2023 -
Beyond Meat sued by investors who claim they were misled
According to the litigation, the plant-based meat company and its leaders provided an overly optimistic outlook about its growth prospects, causing investors to lose money while a former executive sold his own stock.
By Megan Poinski • May 15, 2023 -
Activist investor pursues board seats at Shake Shack
Engaged Capital, which owns 6.6% of Shake Shack, is looking to reshape the company’s board and operations, The Wall Street Journal reported.
By Aneurin Canham-Clyne • May 15, 2023 -
Wendy’s will shut down remaining US Reef units
The closures are slated for this quarter and come less than two years after Wendy’s said it would build 700 Reef units in the U.S., U.K. and Canada.
By Aneurin Canham-Clyne • May 10, 2023 -
Sweetgreen will unveil first automated kitchen this week
The chain’s Infinite Kitchen, part of ongoing efforts to improve profitability, opened its first location in Naperville, Illinois, on Wednesday.
By Aneurin Canham-Clyne • Updated May 10, 2023 -
Salad and Go hires Corey Horsch as CFO
Horsch, who previously worked at Gordon Ramsay North America and Sonic Drive-In, will help lead Salad and Go’s expansion.
By Aneurin Canham-Clyne • May 5, 2023 -
Sweetgreen CMO poached by delivery startup Wonder
Daniel Shlossman is leaving Sweetgreen after five years to head Wonder’s marketing efforts as it winds down its delivery van operations.
By Emma Liem Beckett , Aneurin Canham-Clyne • May 5, 2023 -
CKE partners with 3 drive-thru AI firms
The parent company of Hardee’s and Carl’s Jr. said tests of Presto, Valyant and OpenCity’s drive-thru AI tools helped improve labor efficiency.
By Aneurin Canham-Clyne • May 5, 2023 -
Major CKE franchisee goes bankrupt, shutters 39 stores
Summit Restaurant Holdings, which operates around 106 Hardee’s locations, filed for Chapter 11 bankruptcy protection Thursday.
By Aneurin Canham-Clyne • May 5, 2023 -
Wienerschnitzel tests new markets with ghost kitchens
Three new ghost kitchens will help gauge brand reception in markets like Georgia, which is over 500 miles from the nearest Wienerschnitzel store.
By Aneurin Canham-Clyne • May 4, 2023 -
Inside Chipotle’s record-breaking Twitter promotion
A National Burrito Day giveaway earned the brand its second-highest digital sales day of all time and its highest one-day volume on social media.
By Jessica Deyo • May 4, 2023 -
Brinker to phase out Maggiano’s Italian Classics virtual brand
The brand lasted fewer than two years at the restaurant company, which is looking to to free up labor and time to focus on in-restaurant operations.
By Aneurin Canham-Clyne • May 4, 2023 -
Papa Johns taps fast casual veteran as CMO
Mark Shambura joins the brand after a stint at the fast-growing chain Mod Pizza and was praised for his digital- and analytics-led approach.
By Chris Kelly • May 3, 2023 -
400 Burger Kings may close in US this year
With traffic still down, Restaurant Brands International expects “more noise” as it moves to concentrate ownership of units among high-level franchisees.
By Aneurin Canham-Clyne • May 2, 2023