Denny's enters 'The Matrix' and serves up free mobile delivery

As part of a promotion for the upcoming film "The Matrix Resurrections," the restaurant chain is delivering deals as "glitches" via digital wallets.

By Chris Kelly • Dec. 10, 2021

DoorDash plans to offer rapid delivery for retailers

To enable its entrance into the 15-minute delivery fray in New York City, the company has created DashCorps to employ full-time couriers. 

By Jeff Wells • Dec. 6, 2021

Serve Robotics closes $13M funding round

The autonomous delivery robot company's latest investment is backed by Uber, DX Ventures and 7-Eleven's corporate venture arm 7-Ventures LLC. 

By Alicia Kelso • Dec. 6, 2021

Grubhub teams with Deliverect, integrates delivery orders into POS systems

More than 12,000 restaurants will be able to receive Grubhub orders through their point-of-sale systems, enabling operators to sync and manage menus directly.

By Alicia Kelso • Nov. 22, 2021

Uber's new membership bundles rides, delivery services

Uber One offers 5% off some rides and delivery orders and an unlimited $0 delivery fee on $15-plus food orders, along with other perks, for $9.99 a month or $99.99 annually. 

By Alicia Kelso • Nov. 18, 2021

Kitchen United helped pioneer ghost kitchens. Here's what's next.

The innovative operator is entering new markets, expanding its warehouse-like network and adding partnerships with retailers, all based on low-capital outlay for brands. 

By Aneurin Canham-Clyne • Nov. 17, 2021

McDonald's makes new white label deals with DoorDash, Uber Eats

The chain, which gleans over 20% of sales in its top six markets from digital channels, announced new global partnerships with the aggregators on Monday.

By Alicia Kelso • Nov. 16, 2021

Why C3 is betting on virtual brands inspired by online influencers

The food tech platform has created an innovation hub to develop delivery-only brands with digital content creators and reach lucrative younger audiences.

By Julie Littman • Nov. 11, 2021

DoorDash, Grubhub add self-delivery flexibility

The delivery giants aim to increase labor flexibility and expand delivery reach by allowing operators to tap into their courier networks.

By Alicia Kelso • Nov. 11, 2021

Inspire Brands opens its first ghost kitchen

Alliance Kitchen offers menu items for delivery and takeout from Arby's, Sonic, Jimmy John's, Buffalo Wild Wings and Rusty Taco. 

By Alicia Kelso • Nov. 10, 2021

DoorDash makes major expansion into Europe with $8B acquisition

By acquiring Finland-based Wolt, which operates in 23 countries, DoorDash will be able to build out an international presence without losing focus on the U.S. 

By Julie Littman • Nov. 10, 2021

Reef will offer C3's brands at 800 locations by 2025

The news is an expansion of a previous deal between the two companies to develop 500 units by 2025. C3 brands currently operate out of 125 Reef ghost kitchen vessels. 

By Aneurin Canham-Clyne • Nov. 10, 2021

DoorDash enters Goldbelly's turf, offers nationwide restaurant shipping

The platform's new offering allows diners to order from restaurants and retailers from around the country without a delivery fee. 

By Alicia Kelso • Nov. 8, 2021

Uber Eats' restaurant delivery reaches profitability for first time

The company reinvested its profits into new verticals, allowing it to expand into new areas of delivery, such as baby and kids. 

By Julie Littman • Nov. 8, 2021

Dickey's accelerates expansion with 100 more units through Ghost Kitchen Brands

The barbecue chain continues to partner with ghost kitchen companies to expand its presence in North America. The latest collaboration brings it into Walmart. 

By Alicia Kelso • Nov. 5, 2021

DoorDash adds delivery worker safety features

Following increases in theft and violence against its couriers, DoorDash added SafeDash so these workers can contact an ADT agent to request assistance during situations where they feel unsafe.

By Julie Littman • Nov. 4, 2021

P.F. Chang's wants to offer self-delivery nationwide by 2023

Candice Barnett, VP of off-premise dining, discusses how the service is performing and why staffing a delivery fleet is worth it despite labor pressures. 

By Emma Liem Beckett • Nov. 4, 2021

C3 deploys robot delivery in Los Angeles

Through a partnership with Coco, C3 will offer delivery via bots within two miles of several digital kitchens in the city, with plans to expand into new markets.

By Julie Littman • Oct. 28, 2021

Cracker Barrel debuts Los Angeles ghost kitchen

Cracker Barrel Kitchen will deliver the chain's menu through DoorDash, Uber Eats and Grubhub, and marks the casual chain's entry in the City of Angels. 

By Alicia Kelso • Oct. 26, 2021

TGI Fridays snags sales lift from C3 virtual brand, plans to expand it

The chain began testing Krispy Rice in Orange County, California, and Maryland restaurants, with sales at these units nearly doubling from the first week.

By Alicia Kelso • Oct. 22, 2021

Reef temporarily shuts down modular kitchens in New York City

The ghost kitchen platform's brick-and-mortar stores are still open in the market, and the modular kitchens were voluntarily closed after permits for those units expired, Reef said in a statement. 

By Aneurin Canham-Clyne • Oct. 22, 2021

How 5 new QSR designs optimize the off-premise experience

From multiple drive-thru lanes to GPS-enabled curbside pickup, fast food brands are embracing new designs to create frictionless off-premise channels.

By Julie Littman • Oct. 20, 2021

C3 secures another $10M in funding

With this investment, Creating Culinary Communities also gains access to invitation-only, private capital investor Lurra Capital's global partners to facilitate growth. 

By Alicia Kelso • Oct. 15, 2021

Restaurants need to break past third-party delivery apps

Never underestimate the internal efforts needed to get your organization aligned for digital growth, writes Matt Carinio, VP of strategy and consulting at Hathway.

By Matt Carinio • Oct. 14, 2021

Chick-fil-A customers sue chain over 'deceitful' delivery costs

The proposed class action lawsuit claims that though the QSR promised a flat, low-price delivery fee of $2.99 to $3.99, it charged 25% to 30% more for food ordered online for delivery than food ordered in-store or for pickup. 

By Julie Littman • Oct. 13, 2021