Judge denies Uber, Postmates injunction in AB-5 case

U.S. District Judge Dolly Gee said the law doesn't target app-based businesses, as the two companies argued, and doesn't violate the 14th Amendment's equal protection clause. 

By Jennifer Carsen , Emma Liem Beckett • Updated Feb. 11, 2020

Applebee's enters the fast casual game

The casual dining chain opened its first Applebee’s Express in Alabama last month, joining IHOP, The Cheesecake Factory and Famous Dave's in testing to-go friendly concepts. 

By Alicia Kelso • Jan. 3, 2020

Chipotle offers to pay delivery fees on anything

The QSR celebrates college football's bowl season with a Twitter contest.

By Robert Williams • Dec. 19, 2019

Shake Shack tests takeout, delivery-focused restaurant in NYC

The 2,600-square-foot store, which is expected to open Dec. 26, is part of the fast casual burger chain's strategy to grow to 450 units in the U.S. 

By Julie Littman • Dec. 18, 2019

Lunch Break: Fogo de Chao's CEO on balancing tech and the fine dining experience

Disruption in the restaurant industry has spurred experimentation at the Brazilian steakhouse, from catered delivery to plant-based meats, says Barry McGowan.

By Thai Phi Le • Dec. 17, 2019

7 of the most dramatic restaurant redesigns of 2019

The growth in digital, off-premise business is a key reason Krispy Kreme, Firehouse Subs, Jamba and Potbelly are transforming their stores. 

By Julie Littman • Dec. 16, 2019

Delivery Hero to pay $4B for Korean food delivery provider

The acquisition will give Delivery Hero a stronghold in South Korea, where the service is competitive, but still has a lot of room for growth. 

By Julie Littman • Dec. 13, 2019

IHOP flips into fast casual segment with new concept

The restaurant chain will open Flip'd by IHOP in Atlanta in April, with locations in New York City, Washington D.C., Denver and San Francisco under consideration for next year.

By Julie Littman • Dec. 11, 2019

Lunch Break: Corner Bakery's off-premise lead talks third-party challenges

Steep delivery fees and erosion of brand control are major obstacles, but these partnerships are still key to growth, says Ed Keller, Corner Bakery's director of off-premise business development.

By Emma Liem Beckett • Dec. 10, 2019

Third-party sales will make up 70% of delivery orders in 2022

Off-premise demand is transforming restaurant real estate to include more ghost kitchens, new interior formats and drive-thru pickup lanes, according to a CBRE report.

By Alicia Kelso • Dec. 9, 2019

Domino's GPS tracker will help improve delivery times nationwide

The technology will provide delivery couriers with navigational tools that could help improve speed, which has been an increased focus for the pizza chain. 

By Julie Littman • Dec. 9, 2019

Innovator of the Year: Kitchen United

The startup has an aggressive growth plan to open 400 kitchen centers in the next few years, helping launch more delivery-only restaurants and differentiating itself with integrated tech platforms.

By Julie Littman • Dec. 9, 2019

DoorDash named fastest growing company in US

The third-party aggregator also had strong brand awareness among consumers, while Grubhub had much weaker representation within Morning Consult's Fastest Growing Brands report.

By Julie Littman • Dec. 6, 2019

Uber Eats launches group ordering

The website feature can be used for delivery and pickup, and follows a string of similar rollouts across major third-party aggregators. 

By Emma Liem Beckett • Dec. 5, 2019

Postmates lays off dozens, closes Mexico City operations

The delivery provider, which has held off on its IPO, could also be exploring a sale during a time when investor sentiment has soured over the profit-starved industry.

By Julie Littman • Dec. 4, 2019

Deliveroo CFO departs before funding round investigation

Raif Jacobs is one of five executives to leave Deliveroo this year, including its COO, chief technology officer, chief people officer and chief legal officer. 

By Jane Thier • Dec. 3, 2019

Kroger launches ghost kitchen to deliver meals on demand

Restaurants will have more competition in delivery with the first major grocer partnering with ClusterTruck to serve fresh-made meals to customers in four cities during a 12-week pilot.

By Jessica Dumont • Dec. 3, 2019

Restaurant industry will be shaped by AI, autonomous vehicles in 2030

In 10 years, restaurants can expect these technologies to transform day-to-day operations, from dynamic pricing to drive-thrus, according to a National Restaurant Association report.

By Emma Liem Beckett • Dec. 3, 2019

Meal wars: The fight for diner dollars

With groceries eyeing hot meal delivery as restaurants consider grab-and-go, competition between the industries will only get fiercer.

Nov. 27, 2019

Wingstop lets Twitch users order food while watching livestreams

Viewers interact directly with a streamer who provides menu suggestions and then can place an order for DoorDash delivery.

By Robert Williams • Nov. 22, 2019

DC sues DoorDash over tipping model, seeks millions in recovery

The city's attorney general brought a lawsuit against the delivery platform Tuesday, and wants to impose civil penalties for the brand's "deceptive" past practices. 

By Emma Liem Beckett • Nov. 20, 2019

DoorDash may ditch IPO plans for direct listing

With over $2 billion raised and a valuation of nearly $13 billion, the aggregator may not need additional capital through a traditional IPO, which often comes with increased investor pressure and scrutiny. 

By Alicia Kelso • Nov. 20, 2019

Delivery from aisle 5: How grocers are threatening restaurants' off-premise business

Grocery and convenience stores are delivering meals via third-party platforms, but may not have the right expertise and menus in place to compete with restaurants — yet.

By Julie Littman • Nov. 19, 2019

Chopt opens delivery/pickup-only store to meet digital demand

The chain opened the off-premise concept in New York City to address digitally generated orders, which account for 40% of all the restaurant's orders.

By Alicia Kelso • Nov. 18, 2019

Grubhub threatened with legislative action if it doesn't fix phone order issues

In response, the delivery company is creating a third-party task force to address restaurant complaints about unfair charges for diner calls from Grubhub channels.

By Alicia Kelso • Nov. 14, 2019