Starship food delivery robots to expand to 100 college campuses before 2022

The tech startup raised $40 million in a Series A funding round, helping it inch closer to its goal of reaching more than 1 million university students.

By Rosie Bradbury • Aug. 21, 2019

FAA grants approval for drone food delivery pilot in North Carolina

Third-party platforms and restaurants are looking to the skies for the next phase of food delivery, but landing in crowded urban areas and navigating liability issues could prove challenging.

By Emma Liem Beckett , Emma Cosgrove • Aug. 16, 2019

New York proposes cap on third-party delivery fees

A 10% cap would apply to restaurants with liquor licenses even if they don't deliver alcohol. 

By Julie Littman • Aug. 15, 2019

Kitchen United hosts culinary 'boot camps' for potential hires

The ghost kitchen platform is offering trainings in knife skills, ingredient prep and career planning to attract talent in a challenging labor market.

By Rosie Bradbury • Aug. 14, 2019

Postmates planning September IPO, report says

The report contradicts rumors that Postmates was exploring a sale instead of going public, and comes amid growing competition and consolidation in the third-party delivery space. 

By Alicia Kelso • Aug. 13, 2019

Wendy's dishes out 2M spicy nuggets after May Twitter challenge

The giveaway via DoorDash comes after the burger chain promised to bring back the menu item if fans racked up 2 million "likes."

By Robert Williams • Aug. 13, 2019

DoorDash snags another $100M in funding

This new influx of funds, from accounts advised by T. Rowe Price Group, could better prepare it to go public and strengthen investor confidence in the food delivery company.

By Alicia Kelso • Updated Nov. 13, 2019

Delivery firms boast revenue gains, but profitability remains elusive

Customer growth was strong for Uber Eats, Grubhub and Waitr during the first half of the year, but all have struggled with restaurant and customer backlash regarding fees and company policies. 

By Julie Littman • Aug. 9, 2019

Postmates scores first permit for robot deliveries in San Francisco

The delivery platform's Serve bots are only allowed to roam a few sections of the city and must be accompanied by a human operator, but the technology could help optimize delivery for local drivers.

By Lauren Manning • Updated Aug. 19, 2019

Deliveroo's 'rescue team' will convert struggling restaurants to delivery-only

The initiative, which offers participating stores space in its virtual kitchens and help with menu development, branding and pricing, marks the platform's latest bid to stay competitive in the U.K. market. 

By Rosie Bradbury • Aug. 9, 2019

Waitr teams with Olo to streamline POS systems

The partnership could strengthen restaurant loyalty by simplifying operations and providing solutions to order errors and delays, a growing trend in the competitive delivery space. 

By Rosie Bradbury • Aug. 7, 2019

Aramark buys college food delivery service Good Uncle

Growing competition from third-party aggregators is pushing college foodservice providers into offering delivery and pickup. 

By Julie Littman • Aug. 6, 2019

How 4 chains changed their models to ride the delivery wave

From pickup windows to shelves, fast casual and QSR chains are modifying their operations to improve the flow of off-premise traffic.

By Julie Littman • Aug. 6, 2019

Grubhub updates call fee, web domain policies after backlash

A new three-point plan to address friction with its restaurant partners follows reports of price gouging and cybersquatting, which Grubhub denies. 

By Alicia Kelso • Aug. 2, 2019

DoorDash acquires Caviar for $410M

This delivery leader's first rival acquisition will give it access to premium restaurants and new customers, and could help it prepare for a future IPO.

By Julie Littman • Aug. 1, 2019

Pizza Hut could temporarily close up to 500 stores over next 2 years

Underperforming units will be transformed into express stores focused on carryout and delivery with existing or new franchisee partners.

By Julie Littman • Aug. 1, 2019

Delivery.com expands footprint to over 1.8K cities with Mr. Delivery acquisition

With consumer demand for delivery growing, especially outside of large metros, now is the ideal time to expand, says delivery.com CEO Jed Kleckner. 

By Julie Littman • July 31, 2019

Report: Amazon eyes India for its next food delivery venture

The e-commerce giant is working with Indian investment firm Catamaran to launch a food delivery business in the market prior to the festive season in September, Reuters reports.

By Alicia Kelso • July 30, 2019

Takeaway.com, Just Eat agree to merger

The deal will create one of the largest European food delivery companies, processing 355 million orders and worth over $8 billion.

By Alicia Kelso • Updated Aug. 5, 2019

Q3 delivery report: Chains expand footprint with new partnerships

Cracker Barrel, Olive Garden and more have deployed different strategies to improve the overall guest experience and reach more customers.

By Emma Liem Beckett , Julie Littman , Rosie Bradbury • Updated Sept. 20, 2019

Delivery disconnect: Restaurants don't always prioritize what diners want

Data from Toast shows there's a large disparity between consumer and restaurant sentiments, whether it's what third-party apps are used or which delivery qualities are valued most. 

By Alicia Kelso • July 25, 2019

DoorDash delivery workers to soon receive entirety of customer tips

Under the company's new model, couriers will earn tips independent of base or bonus pay, CEO Tony Xu announced yesterday. 

By Julie Littman , Rosie Bradbury • Updated Aug. 23, 2019

OpenTable moves into delivery with new app feature

The reservation platform partnered with Uber Eats, Caviar and Grubhub to offer the service to over 8,000 restaurants in 90 metro areas in the U.S. 

By Julie Littman • July 24, 2019

Luckin Coffee starts global expansion in the Middle East, India

After challenging Starbucks' dominance in China, the chain is partnering with seasoned operator Kuwait Food Company Americana to move into other big markets.

By Alicia Kelso • July 23, 2019

Uber Eats launches restaurant accelerator to cover "selection gaps"

The company's three-week program in London will sponsor five to seven concepts that can help increase food offerings in areas where options are scant.

By Lauren Manning • July 22, 2019