Grubhub's new rewards feature integrated with restaurant loyalty programs

The delivery platform has launched Perks, an in-app feature offering discounts and ways to earn and redeem loyalty rewards from nearby restaurants.

By Alicia Kelso • Sept. 5, 2019

DoorDash, Uber and Lyft commit $90M to oppose California independent contractor bill

The argument these companies make for the flexibility of gig work comes as contract work becomes a more common way of making a living.

By Valerie Bolden-Barrett • Sept. 4, 2019

DoorDash launches in Australia

The food delivery company has chosen Melbourne for its first overseas expansion, a market already swimming with major third-party competitors. 

By Lauren Manning • Sept. 4, 2019

Panera launches hybrid delivery model with DoorDash, Uber Eats and Grubhub

A "bring your own courier model" will let diners order through the third-party platforms, but Panera's in-house fleet will deliver their meals.

By Emma Liem Beckett • Aug. 27, 2019

Grubhub, Lettuce deliver a Whole30 ghost restaurant

The diet's first branded restaurant could give Grubhub a leg up over delivery rivals in the Chicago market with relatively low startup investment.

By Emma Liem Beckett • Aug. 22, 2019

Domino's bolsters tech lead with new Innovation Garage

Over 100 workers will be tasked with technological development in the space, which features a fully functioning pizza theater to test ideas in a store setting.

By Alicia Kelso • Aug. 21, 2019

Starship food delivery robots to expand to 100 college campuses before 2022

The tech startup raised $40 million in a Series A funding round, helping it inch closer to its goal of reaching more than 1 million university students.

By Rosie Bradbury • Aug. 21, 2019

FAA grants approval for drone food delivery pilot in North Carolina

Third-party platforms and restaurants are looking to the skies for the next phase of food delivery, but landing in crowded urban areas and navigating liability issues could prove challenging.

By Emma Liem Beckett , Emma Cosgrove • Aug. 16, 2019

New York proposes cap on third-party delivery fees

A 10% cap would apply to restaurants with liquor licenses even if they don't deliver alcohol. 

By Julie Littman • Aug. 15, 2019

Kitchen United hosts culinary 'boot camps' for potential hires

The ghost kitchen platform is offering trainings in knife skills, ingredient prep and career planning to attract talent in a challenging labor market.

By Rosie Bradbury • Aug. 14, 2019

Postmates planning September IPO, report says

The report contradicts rumors that Postmates was exploring a sale instead of going public, and comes amid growing competition and consolidation in the third-party delivery space. 

By Alicia Kelso • Aug. 13, 2019

Wendy's dishes out 2M spicy nuggets after May Twitter challenge

The giveaway via DoorDash comes after the burger chain promised to bring back the menu item if fans racked up 2 million "likes."

By Robert Williams • Aug. 13, 2019

DoorDash snags another $100M in funding

This new influx of funds, from accounts advised by T. Rowe Price Group, could better prepare it to go public and strengthen investor confidence in the food delivery company.

By Alicia Kelso • Updated Nov. 13, 2019

Delivery firms boast revenue gains, but profitability remains elusive

Customer growth was strong for Uber Eats, Grubhub and Waitr during the first half of the year, but all have struggled with restaurant and customer backlash regarding fees and company policies. 

By Julie Littman • Aug. 9, 2019

Postmates scores first permit for robot deliveries in San Francisco

The delivery platform's Serve bots are only allowed to roam a few sections of the city and must be accompanied by a human operator, but the technology could help optimize delivery for local drivers.

By Lauren Manning • Updated Aug. 19, 2019

Deliveroo's 'rescue team' will convert struggling restaurants to delivery-only

The initiative, which offers participating stores space in its virtual kitchens and help with menu development, branding and pricing, marks the platform's latest bid to stay competitive in the U.K. market. 

By Rosie Bradbury • Aug. 9, 2019

Waitr teams with Olo to streamline POS systems

The partnership could strengthen restaurant loyalty by simplifying operations and providing solutions to order errors and delays, a growing trend in the competitive delivery space. 

By Rosie Bradbury • Aug. 7, 2019

Aramark buys college food delivery service Good Uncle

Growing competition from third-party aggregators is pushing college foodservice providers into offering delivery and pickup. 

By Julie Littman • Aug. 6, 2019

How 4 chains changed their models to ride the delivery wave

From pickup windows to shelves, fast casual and QSR chains are modifying their operations to improve the flow of off-premise traffic.

By Julie Littman • Aug. 6, 2019

Grubhub updates call fee, web domain policies after backlash

A new three-point plan to address friction with its restaurant partners follows reports of price gouging and cybersquatting, which Grubhub denies. 

By Alicia Kelso • Aug. 2, 2019

DoorDash acquires Caviar for $410M

This delivery leader's first rival acquisition will give it access to premium restaurants and new customers, and could help it prepare for a future IPO.

By Julie Littman • Aug. 1, 2019

Pizza Hut could temporarily close up to 500 stores over next 2 years

Underperforming units will be transformed into express stores focused on carryout and delivery with existing or new franchisee partners.

By Julie Littman • Aug. 1, 2019

Delivery.com expands footprint to over 1.8K cities with Mr. Delivery acquisition

With consumer demand for delivery growing, especially outside of large metros, now is the ideal time to expand, says delivery.com CEO Jed Kleckner. 

By Julie Littman • July 31, 2019

Report: Amazon eyes India for its next food delivery venture

The e-commerce giant is working with Indian investment firm Catamaran to launch a food delivery business in the market prior to the festive season in September, Reuters reports.

By Alicia Kelso • July 30, 2019

Takeaway.com, Just Eat agree to merger

The deal will create one of the largest European food delivery companies, processing 355 million orders and worth over $8 billion.

By Alicia Kelso • Updated Aug. 5, 2019