Uber Eats reportedly adding monthly subscription

The third-party delivery provider will join DoorDash and Postmates with an option that waives order delivery fees in lieu of a monthly fee, which analysts say will be the future of the segment. 

By Julie Littman • May 22, 2019

Convenience stores transforming into 'restaurants-to-go'

What's the future of dining? At the NRA Show, many people — from analysts to Wawa's CEO — saw c-stores as a clear player in the segment, siphoning dollars from traditional eateries.

By Thai Phi Le • May 22, 2019

78% of restaurants say off-premise is a strategic priority

While the growing segment brings in sales and new customers, it introduces challenges to both the front and back of house, from unpredictable production to confusing traffic flow, according to Technomic. 

By Julie Littman • May 21, 2019

Alcohol pairs well with food delivery, but restaurants missing out

While more diners are ordering meals for delivery, alcohol is not yet widely available and could be a big growth area, according to Technomic. 

By Julie Littman • May 20, 2019

DoorDash emulates restaurant pop-up trend in first integrated campaign

The multichannel effort launched Monday, showcasing national merchant partners like The Cheesecake Factory, Wendy's and Chipotle.  

By Peter Adams • May 20, 2019

Customized delivery menus optimize success with third parties, says Uber Eats

Bowie Cheung, the company's director of regional operations, said highlighting high-margin dishes with photos and nixing loss leaders from digital menus can drive incremental sales. 

By Emma Liem Beckett • May 20, 2019

Amazon-led funding raises $575M for Deliveroo

The latest investment will strengthen Deliveroo's position as the top delivery provider in the U.K., putting additional pressure on Uber Eats and Just Eat. 

By Julie Littman • May 17, 2019

Chick-fil-A tests restaurant-run delivery

While the fast food chain plans to maintain its relationship with DoorDash, this pilot could make it one of the first major QSRs to shift from third-party delivery to a proprietary program. 

By Alicia Kelso • May 16, 2019

Deliveroo offers free skills training to its drivers

The company's Deliveroo Academy provides access to 300 online professional development courses, from learning a new language to web design. 

By Alicia Kelso • May 15, 2019

Uber Eats still cheapest delivery service, MarketWatch reports

Despite recent changes to its fee structure and its IPO, a hamburger and fries on Uber Eats costs less than Grubhub, DoorDash and Postmates. 

By Julie Littman • May 13, 2019

Uber, Nuro reportedly in discussions for driverless food delivery

A partnership could help decrease driver costs and improve efficiencies by allowing couriers to pickup multiple food orders from a central hub.

By Alicia Kelso • May 13, 2019

Famous Dave's enters fast casual space

The barbecue restaurant will nearly halve the size of its typical location as it joins brands like The Cheesecake Factory, Hooters and Outback looking to expand off-premise capabilities. 

By Julie Littman • May 10, 2019

Burger King looks to bring roadside delivery stateside

After seeing a 63% jump in daily sales during a Mexico City pilot, the burger chain wants to try its Traffic Jam Whopper service in congested cities like Los Angeles. 

By Thai Phi Le , Lauren Manning • May 10, 2019

Postmates teams up with Square, Bringg

The partnership with Square opens the door for delivery for smaller businesses while its integration with Bringg will help restaurants manage in-house and external delivery fleets.

By Alicia Kelso • May 10, 2019

Why more chains are turning to virtual kitchens

Restaurants like Dog Haus and Chick-fil-A are launching units minus dining areas to grow off-premise sales without overburdening in-store operations.

By Julie Littman • May 3, 2019

DoorDash enters hospitality with Wyndham Hotels deal

Guests will enjoy expanded offerings through the new partnership at select Wyndham banners including La Quinta, Super 8 and Days Inn.

By Lauren Manning • May 3, 2019

Class action suit claims Waitr's fee hike broke contracts

A Little Rock-based restaurant claims that the third-party delivery company tried to increase its revenue prior to an IPO when it increased fees from 10% to 15%, a move the lawsuit claims broke contracts with thousands of eateries.

By Alicia Kelso • May 3, 2019

Why Chick-fil-A is opening a company-owned distribution center

A pilot facility set to open in Georgia this summer will be a testing ground while the full-scale location is expected in 2020 and will serve up to 300 restaurants. 

By Alicia Kelso • May 1, 2019

Modern Market adds in-house delivery service

The Colorado-based chain is bucking the industry-wide trend of using a third-party platform, which often costs up to 30% of sales.

By Lauren Manning • May 1, 2019

Uber Eats, Deliveroo look to diversify with click-and-collect

Uber Eats launched an in-app option called Pick-Up in select U.S. cities earlier this year, while Deliveroo announced in February it will deploy its own version.

By Alicia Kelso • April 30, 2019

Wegmans partners with DoorDash for meal delivery

After piloting Wegmans Meals 2GO in New York, the premium grocer plans to offer delivery through the third-party platform in 40 cities by year's end. 

By Jessica Dumont • April 30, 2019

Drone delivery may be on the cusp of a breakthrough

The NPD Group predicts many restaurants in Great Britain will use drone delivery by 2024, while Google's drone operator just received approval from the FAA in the U.S. 

By Alicia Kelso • April 29, 2019

Domino's tests GPS delivery tracking in Phoenix

The technology lets customers follow drivers on a map via app or online and receive real-time mobile notifications, and helps managers increase store operation efficiencies. 

By Emma Liem Beckett • April 29, 2019

Q2 delivery report: Brands extend off-premise initiatives

Delivery is gaining momentum at Red Robin, Cracker Barrel and more as more awareness drives sales.

By Emma Liem Beckett , Julie Littman • Updated June 4, 2019

Report: McDonald's may end exclusivity with Uber Eats

A memo obtained by Bloomberg revealed the fast food chain is also negotiating lower delivery fees, which would address previous franchisee grievances. 

By Alicia Kelso • April 25, 2019