Chipotle doubles digital sales in Q1

The fast casual chain's sales comps for the period were up nearly 10% thanks to rapid growth from its new loyalty program and ongoing promotions and marketing initiatives. 

By Julie Littman • April 25, 2019

Domino's leaning on fortressing to improve delivery, not third-party aggregators

CEO Ritch Allison admitted in an earnings call that third-party delivery growth has hurt the chain's same-store sales, but believes the threat will soon dissipate since these partnerships eat into restaurant profits. 

By Julie Littman • April 24, 2019

Postmates adds 1K cities, reaches into 50 states

With the delivery company now nationwide, it will be better positioned to compete with the likes of DoorDash, Grubhub and Uber Eats. 

By Julie Littman • April 24, 2019

Millennials to be the biggest food and beverage spenders in 10 years

Baby boomers and Gen Xers spend the most on restaurants and groceries currently, but as millennials' financials improve as they get older, CBRE predicts this demographic will take a lion's share of the spend. 

By Julie Littman • April 22, 2019

Bite Squad expands breakfast delivery service

Third-party aggregators and restaurants are adding more delivery options to capture additional revenue from the growing morning daypart. 

By Alicia Kelso • April 18, 2019

Just Eat buys POS system Practi to lock down restaurant loyalty

The $8.7 million acquisition of the firm, which services independent restaurants and small chains, could strengthen Just Eat's restaurant portfolio.

By Alicia Kelso • April 17, 2019

Schools ban meal delivery citing disruption, safety concerns

Some Michigan schools instituted the ban due to safety risks in giving building access to strangers, as well as the potential for allergic reactions or food-borne illnesses from delivered meals. 

By Amelia Harper • April 16, 2019

Panera's new tech could make breakfast rise and shine

Breakfast delivery has grown 250% at the chain, which is launching an Amazon Go-like tap and pay system, new portable morning foods and a revamped coffee program to better target diners on the go. 

By Julie Littman • April 15, 2019

Rethinking the brand experience beyond space and size

Without designing for experience, an overemphasis on size will leave customers hungry for more, says innovation agency T3's president Ben Gaddis.

By Ben Gaddis • April 12, 2019

Uber Eats preps to expand into grocery, cloud kitchens in light of IPO

With Uber going public, its food delivery service is primed for growth so long as competition doesn't continue to eat into its market share. 

By Julie Littman • April 12, 2019

Uber Eats boosts delivery tracker transparency with colorful animations

The redesigned platform includes a five-step tracking bar and a "latest arrival time by" update in addition to the typical order ETA.

By Kevin Whiteley • April 11, 2019

72% of casual dining operators report delivery growth

Even though less than 40% of restaurants in this segment offer delivery, the channel drove positive financial performance in 2018 compared to two years prior, according to National Restaurant Association's latest industry report.

By Julie Littman • April 9, 2019

Restaurant brands bring recognition, familiarity and innovation to Big Food's menu

Restaurants like P.F. Chang's and California Pizza Kitchen have increasingly licensed items in grocery stores to help boost overall revenue, but food delivery could make these products less lucrative.  

By Christopher Doering • April 8, 2019

Just Eat pulls its SkipTheKitchen delivery firm out of the US

The third-party delivery aggregate will focus on building its business and brand in Canada instead, transitioning its U.S. business to Grubhub. 

By Alicia Kelso • April 5, 2019

Uber Eats lands first airport partnership

If the pilot, which brings travelers food from airport restaurants to their gate, is successful, it could bring the delivery firm a new path to growth. 

By Kevin Whiteley • April 5, 2019

Deliveroo to offer London riders electric scooter rentals

The third-party delivery company partnered with electric scooter rental platform Elmovo to launch the program, which comes just days before the city rolls out new Ultra-Low Emission Zone regulations.

By Kevin Whiteley • April 4, 2019

Restaurant operators chase delivery, value menus to drive growth

A TD Bank survey found that 71% of franchisees feel pressure to expand and plan to turn to delivery, value meals, remodeling and mobile technology to boost performance.

By Alicia Kelso • April 3, 2019

EzCater secures $150M in funding, surpasses $1.2B valuation

The catering platform plans to expand into new regions, acquire companies and add features to help support the growing off-premise industry. 

By Julie Littman • April 2, 2019

Postmates' latest partnership brings in-app food ordering to Coachella

A collaboration with AEG Presents lets concertgoers skip concession lines and pick up food and merchandise within a few minutes.

By Kevin Whiteley • March 29, 2019

DoorDash's new program supports immigrant-founded restaurants

The company's 'Kitchens Without Borders' spotlights the stories of these owners and offers business credits to fund a $0 delivery fee promotion, among other marketing opportunities.

By Alicia Kelso • March 28, 2019

Half of diners order delivery at least once a month

According to the Tillster Delivery Index, 50% of customers prefer to order directly from a restaurant website or app, compared to just 6% of fast casual and 3% of QSR customers who prefer to order from a third-party app. 

By Alicia Kelso • March 27, 2019

Papa John's struggles with 220% turnover rate for delivery drivers

Low unemployment and bad publicity have made it difficult for the national pizza chain to retain drivers, which is why it has turned to third-party delivery to supplement its workforce, according to a BTIG report. 

By Julie Littman • March 27, 2019

Majority of QSR, fast casual diners would pay up to $5 in delivery fees

A report from Tillster revealed that one-third of customers would pay more for faster delivery and only 20% said they would be willing to wait beyond 40 minutes for their food. 

By Julie Littman • March 26, 2019

Virtual kitchen startup Keatz secures $13.5M in new funding

The Berlin-based cloud kitchen company has hefty competition in the European market, with Uber Eats and eatsa also doubling down in this segment. 

By Alicia Kelso • March 25, 2019

Wetzel's Pretzels to test delivery with virtual kitchen

The Kitchen United partnership lets the pretzel chain break free of its mall-based locations and stave off competition from Auntie Anne's, which has already made big off-premise moves. 

By Julie Littman • March 25, 2019