Operations: Page 37

  • Wawa is adding a drive-thru-only location
    Image attribution tooltip
    Courtesy of Wawa
    Image attribution tooltip

    Wawa and other c-stores outpace top QSRs in foodservice satisfaction, study says

    Wawa, TravelCenters of America and Pilot all outpaced Taco Bell, Burger King and McDonald’s in “overall satisfaction” rankings, per Technomic research.

    By Brett Dworski • Oct. 27, 2022
  • An image of a New York City sidewalk with an outdoor dining shed.
    Image attribution tooltip
    Cindy Ord via Getty Images
    Image attribution tooltip

    Report: NYC restaurants with outdoor dining recovered sales faster

    Areas participating in New York City’s Open Streets program saw 19% higher taxable sales than pre-pandemic levels from March 1, 2020 to Aug. 31, 2021.

    By • Oct. 26, 2022
  • A man and a woman dressed as a chef look at a tablet. Explore the Trendline➔
    Image attribution tooltip
    Wavebreakmedia via Getty Images
    Image attribution tooltip
    Trendline

    Back-of-house Technology

    From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
  • An image of a a white building with Chipotle signage at night.
    Image attribution tooltip
    Permission granted by Chipotle
    Image attribution tooltip

    Chipotle’s menu price hikes haven’t fazed high-income households

    The chain’s same-store sales grew 7.6% year-over-year as high-income households have increased their frequency, but low-income households are eating out less, CEO Brian Niccol said. 

    By • Oct. 26, 2022
  • DoorDash in-app reservation Los Angeles screenshot
    Image attribution tooltip
    Permission granted by Emma Beckett
    Image attribution tooltip

    DoorDash is testing in-app reservations

    Expedite found New York-area diners can book restaurant reservations in DoorDash’s app. Restaurant Dive found the feature is also live in Chicago, and booked a table in Los Angeles.

    By , • Oct. 25, 2022
  • An image of a smartphone highlighting Yelp's veteran-owned business attribute
    Image attribution tooltip
    Permission granted by Yelp
    Image attribution tooltip

    Yelp adds searchable ‘veteran-owned’ tag for businesses

    The feature’s launch follows a 101% spike in search rates for veteran-owned concepts year over year in Q3.

    By • Oct. 25, 2022
  • An image of a black building with windows and The Cheesecake Factory signage.
    Image attribution tooltip
    Maddie Meyer via Getty Images
    Image attribution tooltip

    Report: Full-service chains surpass pre-pandemic sales

    The Cheesecake Factory saw the highest sales boost during Q3 2022, increasing 33% compared to Q3 2019, per Bloomberg Second Measure. 

    By • Oct. 24, 2022
  • An image of various dishes from Modern Market's menu.
    Image attribution tooltip
    Permission granted by Modern Market Eatery
    Image attribution tooltip

    Franchise spotlight: Modern Market Eatery is ready to become a national brand

    The 30-unit fast casual brand has already signed its first franchisee for 41 units in 11 new markets, and is looking for more locations to grow. 

    By • Oct. 24, 2022
  • Woman infront of kiosk.
    Image attribution tooltip

    Shutterstock.com/frantic00

    Image attribution tooltip
    Sponsored by Esper

    How to avoid 5 self-ordering kiosk mistakes

    Be sure to avoid these critical innovation bottlenecks on your self-ordering kiosk journey.

    Oct. 24, 2022
  • Gopuff
    Image attribution tooltip
    Courtesy of Gopuff
    Image attribution tooltip

    Job cuts continue as Gopuff restructures

    The recent layoffs, which hit the customer service team, follow a string of layoffs by restaurant and food delivery tech companies.

    By Catherine Douglas Moran • Oct. 21, 2022
  • An image of a restaurant with two drive-thru lanes
    Image attribution tooltip
    Retrieved from Jack in the Box on October 18, 2022
    Image attribution tooltip

    Jack in the Box opens first off-premise-only restaurant

    The 1,350-square-foot unit is expected to reduce construction costs by about 20% and provide more flexible real estate opportunities for the chain. 

    By • Oct. 19, 2022
  • An image of a Taco Bell sign that says "grab a chalupa and a charge."
    Image attribution tooltip
    Permission granted by ChargeNet Stations
    Image attribution tooltip

    Taco Bell franchisee adding EV charging stations to 120 units

    Diversified Restaurant Group, through a partnership with ChargeNet Stations, has installed an electric vehicle charging station at a Bay Area Taco Bell. 

    By • Oct. 19, 2022
  • A photo of pizza folded that is part of Pizza Hut's new menu launched in October 2022.
    Image attribution tooltip
    Courtesy of Pizza Hut
    Image attribution tooltip

    Pizza Hut adds menu category with Melts

    The launch of handheld Pizza Hut Melts follows a rollout of oven-baked pastas as the chain struggles to reverse same-store sales declines.

    By • Oct. 18, 2022
  • An image of a pizza restaurant
    Image attribution tooltip
    Permission granted by Pizzeria Uno
    Image attribution tooltip

    Franchise spotlight: Pizzeria Uno checks into hotels

    By focusing on hotel operators, the company expects low upfront franchisee costs and faster conversion times compared to ground-up development.

    By • Oct. 17, 2022
  • A group of people are enjoying their meal at around a table in a restaurant while one holds a smartphone to a QR tablet in the middle of the table.
    Image attribution tooltip
    Permission granted by Square
    Image attribution tooltip
    Sponsored by Square

    How QR code ordering is improving guest experience and your bottom line

    Overall, restaurants have seen overwhelmingly positive results by providing more ordering channels like QR codes, and their customers are happy with the technology, too.  

    Oct. 17, 2022
  • An image of Domino's pizza boxes
    Image attribution tooltip
    Brandon Bell via Getty Images
    Image attribution tooltip

    Domino’s to raise pricing on carryout Mix & Match Deal

    Months after raising delivery Mix & Match item prices from $5.99 to $6.99, the chain plans to do the same for carryout because the deal retained value. 

    By • Oct. 13, 2022
  • An image of a building with glass and a yellow sign that says Fatburger next to an image on orange buffalo
    Image attribution tooltip
    Permission granted by Fat Brants
    Image attribution tooltip

    Why companies like Fat Brands, BBQ Holdings are co-branding units to scale up

    The strategy can boost AUVs, grow sales and offer brand diversity for landlords, say Fat CEO Andy Wiederhorn and BBQ Holdings CEO Jeff Crivello.

    By • Oct. 13, 2022
  • An image of a Johnny Rockets counter.
    Image attribution tooltip
    Permission granted by Fat Brands
    Image attribution tooltip

    Fat Brands opens first co-branded Johnny Rockets, Hurricane Wings restaurant

    A co-branded Johnny Rockets and Hot Dog on a Stick unit is also in the works as the company explores ways to combine some of its newest brands. 

    By • Oct. 11, 2022
  • A building with a white exterior and branding for District Taco
    Image attribution tooltip
    Permission granted by District Taco
    Image attribution tooltip

    Franchise spotlight: District Taco to bring its Yucatan flavors beyond DC

    The chain, which began franchising in August, plans to expand into more Mid-Atlantic states, targeting 20 to 25 new franchised units annually through 2027.

    By • Oct. 10, 2022
  • A picture of ribs on a cutting board
    Image attribution tooltip
    Permission granted by Smokey Bones
    Image attribution tooltip

    Smokey Bones’ virtual brands website includes 2 new concepts

    BiteHall, which officially launches Tuesday, showcases three of Smokey Bones’ existing brands as well as two new brands, Bowl Market and Tender Box.

    By • Updated Oct. 10, 2022
  • A group of people are enjoying their meal at around a table in a restaurant while one holds a smartphone to a QR tablet in the middle of the table.
    Image attribution tooltip
    Permission granted by Square
    Image attribution tooltip
    Sponsored by Square

    How QR code ordering is improving guest experience and your bottom line

    Overall, restaurants have seen overwhelmingly positive results by providing more ordering channels like QR codes, and their customers are happy with the technology, too.  

    Oct. 10, 2022
  • An image of a closed and boarded up restaurant during Hurricane Ian.
    Image attribution tooltip
    Gerardo Mora via Getty Images
    Image attribution tooltip

    DoorDash offers $10K grants to small restaurants impacted by Hurricane Ian

    Restaurants can apply for Restaurant Disaster Relief Fund grants, which DoorDash created last year in partnership with Hello Alice, through Dec. 30.

    By • Oct. 6, 2022
  • An image provided by Goodcall showing the digital avatars for the different voices their phone automated system is capable of using.
    Image attribution tooltip
    Permission granted by Goodcall
    Image attribution tooltip

    Automated phone tech may ease restaurant labor, boost consistency

    Robotic answering services promise increased reliability and ticket sizes, but customer adoption remains low.

    By • Oct. 6, 2022
  • An image of two men standing in front of surfboards.
    Image attribution tooltip
    Retrieved from PRNewswire on October 03, 2022
    Image attribution tooltip

    California Pizza Kitchen lands another LAX location

    The casual dining chain, which opened domestic franchising in December, is seeking partnerships for nontraditional locations like entertainment venues. 

    By • Oct. 4, 2022
  • Image attribution tooltip
    Justin Sullivan via Getty Images
    Image attribution tooltip

    Report: 51% of CA restaurant owners concerned FAST Recovery Act will drive up food costs

    Forty percent of these operators are afraid of losing employees to a QSR that could pay workers more, according to Homebase’s Owners Pulse Survey. 

    By • Oct. 4, 2022
  • A man and a woman dressed as a chef look at a tablet.
    Image attribution tooltip
    Wavebreakmedia via Getty Images
    Image attribution tooltip

    Report: 31% of restaurants have reduced menu size due to inflation

    Another 38% of restaurants have adjusted the number of food suppliers they use, according to a Toast survey. 

    By • Oct. 3, 2022