Operations: Page 69


  • Pizza Hut’s largest franchisee declares bankruptcy

    NPC has come to an agreement with its lenders on a restructuring plan to reduce the company's significant debt, which includes plans to sell its 385 Wendy's restaurants.

    By July 1, 2020
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    Retrieved from Chipotle on July 15, 2020
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    Chipotle launches virtual farmers market for suppliers

    The fast casual chain partnered with Shopify to help farmers in its supply chain sell meat, dairy and grain products directly to consumers online. 

    By June 30, 2020
  • Closed sign outside of a small business during the coronavirus pandemic of 2020.
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    Alabama Extension. (2020). "The Image" [Photograph]. Retrieved from Flickr.
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    States stall reopening plans as COVID-19 cases surge

    As the U.S. hits record-high coronavirus cases, states like Texas have reduced dine-in capacity and re-closed bars after opening earlier this month.

    By Alicia Kelso • June 30, 2020
  • Red Robin to settle claims over 'just say yes' break policy for $8.5M

    The restaurant argued the policy demonstrated its "proactive commitment to providing Team Members with breaks anytime they want one."

    By Katie Clarey • June 29, 2020
  • Domino's expands contactless services with carside delivery

    Customers who select this carryout option online can choose where they would like their food placed, including the passenger side, trunk or back seat. 

    By June 29, 2020
  • Punch Bowl Social in Atlanta
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    Permission granted by Punch Bowl Social/Photo by Amber Boutwell
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    Punch Bowl Social to reopen 5 locations in coming weeks

    The eatertainment chain will enter its Phase One of reopening with its Denver restaurant resuming operations on July 1. 

    By June 26, 2020
  • A Starbucks employee wears a mask after a store reopens amid the novel coronavirus pandemic in 2020.
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    Retrieved from Starbucks on June 03, 2020
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    Starbucks offers mental health training for store managers

    The training includes 30-minute modules focused on effective listening, providing encouragement and reassurance, offering informational resources and the importance of self-care. 

    By June 26, 2020
  • Google partners with AI-powered answering service to enhance Business Messages

    The partnership with Numa lets restaurants and other businesses to receive calls or texts through Google Maps and Google Search.  

    By Lauren Manning • June 26, 2020
  • Flickr image of IHOP
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    "IHOP" by Mike Mozart is licensed under CC BY 2.0
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    IHOP, Applebee's parent taps acting CIO into permanent role

    Justin Skelton comes to the role with the upper hand of having previous tenure at Dine Brands, and serving as the CIO in an acting capacity. 

    By Roberto Torres • June 26, 2020
  • Chuck E. Cheese parent to close 45 locations

    After its Ch. 11 bankruptcy filing, the company is asking to abandon 45 leases at underperforming locations, or which 11 were already permanently closed. 

    By Updated June 26, 2020
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    Fotolia
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    Deep Dive

    Recent PPP changes offer restaurants hope, but calls for industry aid continue

    The Paycheck Protection Program Flexibility Act and streamlined loan forgiveness applications make the federal safety net easier for operators to use without penalty, but critics argue that key needs are still unaddressed. 

    By June 24, 2020
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    Adobe Stock, by Michele Ursi

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    Sponsored by Ceridian

    Prioritizing the 'simple' tasks when returning to work

    Restaurants are going to have to be creative as they reopen, while maintaining the proper precautions in accordance with the Center for Disease Control (CDC). 

    By John Orr, SVP of Retail, Ceridian • June 22, 2020
  • McDonald's to hire 260K US restaurant workers this summer

    The restaurant said the new staff will join as it reopens dining rooms across the country.

    By Katie Clarey • June 19, 2020
  • Subway plans to add 50,000 jobs this summer
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    Courtesy of Subway
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    Subway plans to add 50K employees, joining QSR hiring spree

    The sandwich chain will fill a range of positions from entry-level to management roles this summer, just as McDonald's, Taco Bell and Dunkin' plan to boost restaurant employment.

    By Alicia Kelso • June 19, 2020
  • Chipotle expands digital ordering to include group orders and Facebook messenger
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    Courtesy of Chipotle
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    Chipotle adds group ordering, Facebook Messenger bot to digital assets

    The features build on the chain's $1 billion online ordering platform, which includes second make lines, Chipotlanes and a rewards program. 

    By Alicia Kelso • June 18, 2020
  • Close up shot of hands squeezing hand sanitizer
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    The image by Senado Federal is licensed under CC BY 2.0
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    1 in 4 workers at high risk for serious COVID-19 illness as states reopen despite surges

    New data from the Kaiser Family Foundation could throw a wrench in restaurants' plans to reopen and resume a normal course of operations, even as more than half of states report rising COVID-19 infections.

    By Rebecca Pifer • June 18, 2020
  • Coronavirus stalls 2020 breakfast wars

    With fewer commuters and rising unemployment, the pandemic hit the morning daypart hard and halted growth plans at McDonald's, Taco Bell and Wendy's.

    By June 17, 2020
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    Fotolia
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    How to ensure PPP loan forgiveness

    While the Federal Accounting Standards Board is looking to create guidance for for-profit companies like restaurants, it recommends disclosing how the loan is treated in financial reports.

    By Robert Freedman • June 16, 2020
  • Panda Express launches branded delivery, looks to fill 30,000 positions

    This white label delivery channel lets diners order off-premise meals via its website and mobile app, which a third-party platform will fulfill. 

    By June 16, 2020
  • Atlas Restaurant Group reopens for outdoor dining with social distancing measures in place. (May 2020)
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    Permission granted by Atlas Restaurant Group
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    Restaurants strengthen employee communication to react quickly during coronavirus

    Operators that maintained close relationships with working and furloughed staff during the pandemic are benefiting from better retention and smoother operations.

    By June 16, 2020
  • A sign at a Jollibee explaining new safety and cleaning protocols in place
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    Judgefloro. (2020). "The Image" [Photograph]. Retrieved from Wikimedia Commons.
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    Sanitation will be top diner concern post-coronavirus, report reveals

    A clean restaurant is more important to customers than taste and value, according to Datassentia​l.

    By June 15, 2020
  • &pizza employees (shared with us on 3/18 for profile about coronavirus response)
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    Permission granted by &pizza
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    &pizza to close on Election Day, offer PTO

    The fast casual pizzeria joins a handful of independent restaurants and chains including Milk Bar that will offer time off and close locations to make it easier for employees to vote.

    By Lauren Manning • June 15, 2020
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    itsarasak thithuekthak via Getty Images
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    Sponsored by Oracle

    Restaurant rebound: 5 recommendations for weathering the current economic climate

    Five recommendations for restaurants to navigate COVID-19 guidelines and the current economic climate.

    By Simon de Montfort Walker, Senior Vice President and General Manager, Oracle Food and Beverage • June 15, 2020
  • Taco Bell breakfast burritos
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    Permission granted by Taco Bell
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    Taco Bell's breakfast business slumps, putting it behind sister chains

    With more people working from home during the novel coronavirus pandemic, Taco Bell's breakfast traffic declined while KFC and Pizza Hut boosted their dinner dayparts with sought-after delivery and carryout options.

    By Alicia Kelso • June 11, 2020
  • Customers at Founding Farmers in DC sit at outdoor dining tables days after the restaurant's windows sustained damage following local protests against systemic racism.
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    Permission granted by Farmers Restaurant Group
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    Deep Dive

    DC restaurants: Reopening patios amid COVID-19, protests like juggling 'flaming knives'

    The District's restaurant scene is emblematic — perhaps in extremes — of the tumultuous environment that operators across the country are fighting to survive in.

    By June 11, 2020