Over 110 unionized Starbucks stores strike on Red Cup day

In the union’s largest one-day strike to date, thousands of workers walked out on Thursday, coinciding with the company’s yearly reusable holiday cup debut.

By Aneurin Canham-Clyne • Nov. 17, 2022

NYC proposes $23.82 hourly delivery worker wage by 2025

A proposed app-based delivery worker wage would initially rise to $17.87 in January from a reported hourly average of $7.09, excluding tips.

By Aneurin Canham-Clyne • Nov. 17, 2022

DoorDash enhances driver safety

A year after introducing its SafeDash program, DoorDash has added five additional functions, including real-time safety alerts and check-ins.

By Julie Littman • Nov. 14, 2022

Study: 63% of small restaurants wanted Republicans to control Congress

Most small businesses are concerned with rising interest rates and feel the GOP would've been better equipped to manage macroeconomic challenges.

By Emma Liem Beckett • Nov. 14, 2022

5 store-level changes driving the Starbucks union

The union’s proposals often focus on specific changes to systems workers interact with all day, every day, including equipment and mobile ordering.

By Aneurin Canham-Clyne • Nov. 10, 2022

DC voters eliminate tipped minimum wage

The passage of Initiative 82 will phase out the District's tip credit beginning next year, with wages increasing from $5.35 to $16.10 by 2027.

By Julie Littman • Nov. 9, 2022

Union proposals at odds with Starbucks’ contract goals

The union’s demand for a seat at the decision table would restrict Starbucks' power, experts say, so the company may use its deep pockets to drag out the bargaining process and protect its interests.

By Aneurin Canham-Clyne • Nov. 9, 2022

The Starbucks union’s contract fight is a race against time

Organizers face slowing new election rates, accusations of bad-faith bargaining and an impending loss of decertification protection.

By Aneurin Canham-Clyne • Nov. 8, 2022

Lawmakers ask SBA for disbursement plan for $180M RRF leftovers

Members of Congress say it’s “inexcusable” the Small Business Administration hasn’t distributed unallocated Restaurant Revitalization Fund money.

By Aneurin Canham-Clyne • Nov. 4, 2022

How bad is restaurant inflation? Here’s what the data shows.

As rising wages and operating costs push chains to increase menu prices, consumers are trading down and seeking more value-focused dining options.

By Julie Littman • Nov. 3, 2022

Starbucks inside NYC Amazon Go files for union election

Recent election filings indicate the campaign is regaining organizing momentum, which slowed this summer, union sources told Restaurant Dive.

By Aneurin Canham-Clyne • Oct. 28, 2022

Report: NYC restaurants with outdoor dining recovered sales faster

Areas participating in New York City’s Open Streets program saw 19% higher taxable sales than pre-pandemic levels from March 1, 2020 to Aug. 31, 2021.

By Julie Littman • Oct. 26, 2022

Applebee’s hires Papa Johns, BJ’s vet as culinary lead

Chef Scott Rodriguez has over two decades of casual dining experience, and helped chains create new offerings through research and development. 

By Emma Liem Beckett • Oct. 24, 2022

Conservative nonprofit urges EEOC to investigate Starbucks diversity programs

The America First Legal Foundation, led by a former advisor to President Donald Trump, claims the chain’s minority mentorship programs violate federal law. 

By Aneurin Canham-Clyne • Oct. 19, 2022

8 union workers sue Starbucks, manager over false kidnapping claim

The lawsuit follows a police investigation that revealed a manager’s allegations of kidnapping and assault by Starbucks workers, which led to the suspension of 11 employees, were false. 

By Aneurin Canham-Clyne • Oct. 18, 2022

Seattle, Uber Eats reach $3.3M settlement in gig worker pay case

In the largest settlement under the city’s COVID-19 Gig Worker Premium Pay Ordinance, the aggregator will pay thousands of workers for alleged violations. 

By Aneurin Canham-Clyne • Oct. 17, 2022

DOL proposes ‘totality-of-the-circumstances’ test for independent contractors

Uber’s shares sunk sharply on the news of the proposed rule change, which would make it harder for firms to classify workers as independent contractors.

By Ryan Golden • Updated Oct. 11, 2022

Uber adds debit card, instant deposit for drivers

The Uber Pro debit card will provide drivers up to 10% cashback on gas, 12% on EV charging and instant pay after completion of a ride or delivery. 

By Aneurin Canham-Clyne • Oct. 7, 2022

Automated phone tech may ease restaurant labor, boost consistency

Robotic answering services promise increased reliability and ticket sizes, but customer adoption remains low.

By Aneurin Canham-Clyne • Oct. 6, 2022

Why ‘tipping fatigue’ isn’t impacting restaurant servers the way you’d think it is

Diner tips were 9.9% higher in Q2 2022 compared to the year-ago period, and digital payments hold opportunity for robust gratuity, says Kelly Esten, SVP & GM of enterprise at Toast. 

By Kelly Esten • Oct. 5, 2022

Report: 51% of CA restaurant owners concerned FAST Recovery Act will drive up food costs

Forty percent of these operators are afraid of losing employees to a QSR that could pay workers more, according to Homebase’s Owners Pulse Survey. 

By Julie Littman • Oct. 4, 2022

Food delivery robots to roam Chicago in pilot program

Robot operators will partner with restaurants and grocery stores to test the app-based robot deliveries while city leaders examine device boundaries and risk. 

By Katie Pyzyk • Oct. 3, 2022

Papa Johns expands college benefits to more hourly workers

The chain will offer free tuition to corporate employees working as little as 10 hours per week, and offer discounts to franchise employees.

By Aneurin Canham-Clyne • Sept. 29, 2022

NRA urges SBA to lower rates, accrued interest on COVID-19 loans

A study from the NRA shows more than three-quarters of restaurants that took out Economic Injury Disaster Loans do not think they can pay them back.

By Aneurin Canham-Clyne • Sept. 27, 2022

Austin restaurant operator pays $230K after requiring workers to share tips with managers

"Tips are the property of tipped employees who earn them, plain and simple,” a DOL representative said.

By Kate Tornone • Sept. 26, 2022