SBA to disburse $180M in remaining RRF funds

While the Small Business Administration confirmed it would distribute the money, it has yet to provide additional details on how it will be allocated. 

By Aneurin Canham-Clyne • Aug. 3, 2022

Workers United says it will waive bargaining rights over some Starbucks benefits

The union said its members want to be included in new benefits, such as wage increases, credit card tipping, faster sick leave accrual and revived training programs.

By Aneurin Canham-Clyne • Aug. 2, 2022

NRA urges SBA to release $180M in leftover RRF funds

Per a Government Accountability Office report, $24 million of the funding was designated for litigation, and roughly $56 million came from returned grants.

By Emma Liem Beckett • July 28, 2022

Study: Over one-third of restaurant operators implementing hiring freezes

Despite an ongoing labor shortage, 4% of small restaurant owners said they are cutting staff, a July Alignable report also found. 

By Alicia Kelso • July 28, 2022

San Francisco weakens 15% delivery fee cap

The San Francisco Board of Supervisors passed a law Tuesday enabling delivery services to charge more than 15% in restaurant commissions if eateries opt for additional services. 

By Aneurin Canham-Clyne • July 27, 2022

McDonald’s CEO: Robots aren’t practical in vast majority of restaurants

Though 10% labor inflation and staffing levels are challenging the chain, CEO Chris Kempczinski said automation won’t be a “silver bullet” solution. 

By Emma Liem Beckett • July 26, 2022

Lunchbox reportedly lays off 60 employees

The job cuts reduced the restaurant tech firm’s staff, including engineering and technology roles, to 120 workers, Business Insider reports.

By Julie Littman • July 22, 2022

Starbucks faces 'indefinite' strike at a Boston cafe

Baristas are refusing to work for an unspecified amount of time, demanding that the chain replace a store manager and bolster staffing across shifts.

By Aneurin Canham-Clyne • July 21, 2022

Chipotle permanently closes unionizing Maine store

Chipotle wrote in a message to employees that the Augusta, Maine, unit was shuttered due to lack of labor availability. 

By Aneurin Canham-Clyne • July 20, 2022

ChowNow CEO: More restaurant tech industry layoffs are coming

The company had one of its best sales months in June, but rising interest rates and more expensive capital has Chris Webb preparing for a financial hurricane.

By Emma Liem Beckett • July 19, 2022

Restaurant payments app Sunday cuts staff, exits 60% of its markets

The startup, which launched just 16 months ago, will pull out of four of its seven markets to focus on the U.S., U.K. and France. 

By Emma Liem Beckett • July 15, 2022

What's next for Gopuff and rapid delivery as the young industry hits 'an inflection point'?

The company’s struggles and those of newer startups in the space could offer an opening for established grocers, sources say.

By Jeff Wells , Sam Silverstein , Catherine Douglas Moran • July 15, 2022

Gopuff laying off 10% of global workforce, closing dozens of US warehouses

The company, which is eliminating jobs for the second time in just a few months, is taking action as instant delivery faces an “inflection point,” according to a memo sent to investors.

By Jeff Wells • July 13, 2022

4 ways to face labor shortages

From recruitment and retention to operational efficiencies and employee communications, learn how executives are fighting to retain workers and improve costs.

By Aneurin Canham-Clyne • July 13, 2022

Study: Dine-in tips have increased despite inflation

Tip percentage growth has slowed, however, and tips on online orders have shrunk even as the number of online orders has risen, Lightspeed data finds. 

By Alicia Kelso • July 12, 2022

How Chipotle plans to identify and grow future leaders

A class of 45 “emerging leaders” will participate in the chain’s inaugural, nine-month development program, according to Chief Diversity, Inclusion and People Officer Marissa Andrada.

By Ryan Golden • July 12, 2022

Starbucks to permanently close 16 stores over safety issues

Debbie Stroud and Denise Nelson, SVPs of U.S. operations, emphasized the company’s commitment to employee safety in a letter to workers on Monday. 

By Aneurin Canham-Clyne • July 12, 2022

Starbucks unveils 'reinvention' plan, hikes wages

Eligible workers will receive pay bumps of up to 3% in August, as interim CEO Howard Schultz looks to improve employee welfare and diner experiences.

By Julie Littman • July 11, 2022

Nextbite faces second round of layoffs

Nextbite is laying off an undisclosed number of employees following an earlier round of job cuts in April, when the company shed less than 10% of its staff.

By Alicia Kelso • July 11, 2022

Survey: Most restaurants are still short-staffed even as demand recovers

Thirty percent of restaurant owners said business has returned to pre-pandemic levels while 25% said it has surpassed them, per Popmenu. 

By Aneurin Canham-Clyne • June 30, 2022

USHG joins Starbucks, DoorDash in growing list of companies covering abortion expenses

Some legal experts have said these benefits may cause legal trouble for companies operating in certain states that have criminalized the procedure.

By Aneurin Canham-Clyne • June 30, 2022

Massachusetts court tosses gig work ballot initiatives backed by Uber, DoorDash

The proposals, which are similar to Prop 22, would have classified food delivery drivers as independent contractors but granted them some benefits.

By Aneurin Canham-Clyne • June 15, 2022

Grubhub adds instant pay option for delivery drivers

Instant Cashout via Direct to Debit will be available this month and allows Grubhub’s couriers to deposit earnings to an eligible bank debit card. 

By Alicia Kelso • June 15, 2022

If you are using 3rd party apps like Grubhub and Uber Eats, you might be double paying your sales tax

To maximize the power of 3rd party apps (3PA), owners and managers must understand and manage them correctly. 

June 7, 2022

McDonald's will conduct a civil rights assessment led by third party

The company didn't disclose if the assessment differs from the civil rights audit that shareholders voted for last week. 

By Emma Liem Beckett • June 3, 2022