Labor and Policy: Page 6
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Sara Samora/Restaurant Dive
DC passes bill that protects restaurants with service fees from litigation
Service fees of 20% or less will be approved, so long as fees are clearly disclosed to diners. The move follows forecasts that such restaurant fees will proliferate in the District, which recently eliminated the tip credit.
By Aneurin Canham-Clyne • March 7, 2024 -
Ethan Miller via Getty Images
Taco Bell franchisee sued after manager sexually harassed teen employees
Charter Foods faces two lawsuits from women who were harassed by a convicted sex offender working as their shift supervisor in West Virginia.
By Aneurin Canham-Clyne • March 7, 2024 -
Michael M. Santiago via Getty Images
Starbucks’ deal with union ends battle over board nominees
A week after Starbucks and Workers United agreed on "a path forward" to end litigation and support collective bargaining, the Strategic Organizing Center is nixing its proxy fight with the chain.
By Aneurin Canham-Clyne • March 5, 2024 -
Michael M. Santiago/Getty Images via Getty Images
DoorDash shifts pay scheme, cuts flexibility in New York City
DoorDash says its fees in The Big Apple have driven down delivery sales, but the city says data from delivery firms shows steady sales.
By Aneurin Canham-Clyne • Updated March 5, 2024 -
Aneurin E Canham-Clyne/Restaurant Dive
Starbucks unionization effortsStarbucks, union take first steps toward detente
The entities have agreed on a "path forward" to resolve litigation between the coffee chain and labor group and, eventually, reach a contract.
By Aneurin Canham-Clyne • Feb. 27, 2024 -
iStock/Jacob Wackerhausen
Sponsored by Instant FinancialThe cost of cash for restaurants
Reduce your cash tips costs by moving to an electronic employee tips solution, with no fees.
Feb. 26, 2024 -
Chip Somodevilla via Getty Images
How José Andrés restaurant workers won voluntary union recognition
Staff at The Bazaar by José Andrés in Washington, D.C., secured majority support for Unite Here Local 25 in a bid for better wages and benefits.
By Aneurin Canham-Clyne • Feb. 23, 2024 -
Los Angeles County sues Grubhub over ‘bait and switch’ fees
The county calls for an injunction against alleged deceptive business practices and for Grubhub to pay fines for possible violations of California’s unfair competition and false advertising laws.
By Aneurin Canham-Clyne • Feb. 23, 2024 -
Julie Littman/Restaurant Dive
Judge bars Burgerim and its founder from selling franchises
Burgerim could owe the FTC up to $56 million in civil penalties and money earmarked for consumer redress. Oren Loni, CEO and founder of the disgraced restaurant chain, settled separately in November.
By Aneurin Canham-Clyne • Feb. 23, 2024 -
Permission granted by Kylah Clay, Starbucks Workers United
Starbucks unionization effortsStarbucks union’s student allies stage national day of action against chain
Demonstrations are slated at 25 major public and private universities Thursday in a bid to push administrators to break ties with the company, or declare solidarity with Starbucks Workers United.
By Aneurin Canham-Clyne • Updated Feb. 22, 2024 -
Justin Sullivan / Staff via Getty Images
McDonald’s employee had to pump breast milk in stockroom corner, lawsuit alleges
The complaint is the latest against large-scale employers who allegedly violate the PUMP Act by failing to provide nursing employees reasonable time to express milk in a private, sanitary place.
By Laurel Kalser • Feb. 20, 2024 -
Permission granted by Starbucks Workers United
Starbucks unionization effortsStarbucks union organizes record 21 stores in 1 day
The organizing blitz is likely intended to pressure the coffee chain, which says it wants to reach contracts at all organized stores this year, during negotiations.
By Aneurin Canham-Clyne • Feb. 20, 2024 -
RgStudio via Getty Images
Sponsored by PaylocityHow to overcome 5 restaurant industry challenges
Discover tips and tricks to help you tackle some of the top HR pain points for restaurants and hospitality businesses.
Feb. 20, 2024 -
Permission granted by Toast
Toast to cut 550 employees
The company’s CEO acknowledged during an earnings call that “we grew our team too quickly in some areas,” while reporting a presence in 106,000 locations as of the end of 2023.
By Lynne Marek • Feb. 16, 2024 -
garett_mosher via Getty Images
McDonald’s franchisee settles rape case for $4.35M
McDonald’s franchisee Rice Enterprises will sell its restaurants to fund a $4.35M settlement with a minor who was sexually assaulted by a manger.
By Aneurin Canham-Clyne • Feb. 6, 2024 -
dapiki moto. (2020). "New Normal" [Photograph]. Retrieved from Unsplash.
Restaurant operators see gig work as labor solution, NRA says
Finding staff is still a significant challenge for many operators, with 45% of surveyed restaurateurs reporting inadequate staffing to meet demand.
By Aneurin Canham-Clyne • Feb. 6, 2024 -
Permission granted by Maintenance Cooperation Trust Fund
Cheesecake Factory, contractors agree to $1M settlement for underpaying 589 janitorial workers
The resolution includes $750,000 from the restaurant chain and $250,000 from the janitorial contractors accused of wage theft, the California Labor Commissioner’s Office says.
By Nish Amarnath • Feb. 1, 2024 -
Courtesy of Portillo's
How Portillo’s develops its managers to sustain $10M unit volumes
CEO Michael Osanloo said the chain’s labor model and high unit volumes enable a “virtuous cycle” where sales drive wages and benefits, which in turn drive retention and efficiency.
By Aneurin Canham-Clyne • Feb. 1, 2024 -
Kate Tornone/Restaurant Dive
US Foods wins $11.9M suit against Boston Market by default
A federal judge found Boston Market engaged in bad faith and intentionally avoided engaging with process servers in a lawsuit over unpaid bills.
By Aneurin Canham-Clyne • Feb. 1, 2024 -
Courtesy of Chipotle
Chipotle targets Gen Z workers with latest benefits
The chain, whose workforce is 73% Gen Z, hopes to appeal to the demographic’s economic insecurity and hire 19,000 workers by spring.
By Aneurin Canham-Clyne • Jan. 24, 2024 -
Courtesy of QDOBA
Qdoba settles claim it failed to provide pay ranges in job ads
The quick-service restaurant ran afoul of Washington state law, the proposed class action alleged.
By Kate Tornone • Jan. 23, 2024 -
Mario Tama via Getty Images
California’s $20 fast food wage poses risk and reward, execs say at ICR
Operational changes, value offerings and pricing are key tools in preserving traditional margins as wages rise, leadership from major chains shared.
By Aneurin Canham-Clyne • Jan. 23, 2024 -
Chip Somodevilla via Getty Images
Starbucks ‘Memphis 7’ dismissal case heads to the Supreme Court
The court will hear Starbucks’ case that the National Labor Relations Board’s injunctions to reinstate several fired baristas were issued under an incorrect standard — a political win for the chain.
By Aneurin Canham-Clyne • Updated Jan. 16, 2024 -
Retrieved from The House of Representatives on January 12, 2024
House votes to overturn NLRB’s joint employer rule
The House may disapprove of joint employer, which would increase restaurant franchisor liability for employees, but Senate maneuvering will determine the fate of the rule.
By Aneurin Canham-Clyne • Updated Jan. 12, 2024 -
Retrieved from Maizano on November 27, 2023
Deep Dive7 restaurant industry trends to watch in 2024
Development costs will remain high and service fees could frustrate diners, but personalized offers and labor-saving tech may give brands an edge.
By Emma Liem Beckett , Aneurin Canham-Clyne , Julie Littman • Jan. 10, 2024
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