Technology


  • An exterior image of a Wonder food Hall
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    Permission granted by Wonder
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    Wonder raises $600M, will nearly double unit count in 2025

    The food hall and delivery company, which bought Grubhub in 2024, has a reported valuation of $7 billion and plans to reach 90 locations this year.

    By May 6, 2025
  • Shift4 CEO Jared Isaacman
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    Courtesy of Shift4. Shift4 CEO Jared Isaacman
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    Shift4 turns to restaurants for future growth

    The payment processor has signed thousands of restaurants in Europe and plans to expand that business.

    By Patrick Cooley • May 6, 2025
  • A man in Deliveroo livery loads a Joe and the Juice bag into a delivery bag.
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    Courtesy of Deliveroo
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    DoorDash to acquire Deliveroo for $3.9B

    Four years after entering Europe through its $8 billion Wolt acquisition, DoorDash will add nine additional countries to its footprint with this deal.

    By May 6, 2025
  • Front-of-end restaurant staff uses SevenRooms' customer relationship management software.
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    Courtesy of SevenRooms
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    DoorDash to buy SevenRooms for $1.2B

    The deal comes on the heels of DoorDash’s $3.9 billion Deliveroo acquisition and will add tools like reservations, waitlist and table management to its merchant products. 

    By May 6, 2025
  • An image of a beige building wiht both Fatburger and Round Table Pizza signage
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    Permission granted by Fat Brands
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    Fat Brands hires Jack in the Box vet as CIO

    Drew Martin, who has over 35 years of IT experience, will help the chain implement scalable technology solutions in his new position.

    By May 5, 2025
  • A person ordering food from a kiosk at a restaurant.
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    Permission granted by Square
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    Sponsored by Square

    The New Rules of Digital Ordering

    What is digital ordering done right? While methods have changed recently, three things remain true: It's got to be easy for customers to complete, convenient to use, and fast to execute.

    By Kristen Hawley • May 5, 2025
  • An image ofa brick colored building with a logl of a red-headed girl with pigtails.
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    Courtesy of Wendy's
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    Wendy’s to deploy drive-thru AI to over 500 restaurants this year

    The chain has installed Fresh AI at over 160 units as part of its larger strategy to improve the customer experience.

    By May 2, 2025
  • A waiter serves a table at a nice restaurant
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    Rawpixel via Getty Images
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    Fiserv ventures into high-end restaurants

    The payment processing giant’s point-of-sale platform Clover will begin catering to upscale dining establishments next month.

    By Patrick Cooley • April 28, 2025
  • Cheerful shop owner using a digital tablet in her grocery shop
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    jacoblund via Getty Images
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    Sponsored by Restaurant365

    Tech resolutions 2025: Must-have tools that will define the future of restaurant operations

    AI and inventory tech are reshaping restaurants—see the must-have tools for 2025 success.

    April 28, 2025
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    Permission granted by Restaurant Technologies
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    Sponsored by Restaurant Technologies

    One of Freddy’s biggest secrets: Automation

    One Freddy’s franchisee deployed automated cooking oil management in his restaurants. Learn how it has helped reduce costs, safety risks and increased efficiency.

    April 28, 2025
  • A hand holds a smart phone with a screen that shows a pizza and says 5 for $35 Pizza Night Made Easy
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    Permission granted by Blaze Pizza
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    Blaze Pizza remakes loyalty program

    The chain, which has seen its store count shrink in recent years, said this move is part of a shift away from maintaining its own customized tech stack.

    By April 15, 2025
  • A couple poses in front of their restaurant.
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    Permission granted by Square
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    Sponsored by Square

    From automation to diversifying revenue streams, these are the trends shaping the restaurant industry

    Running a restaurant is as challenging as ever. But owners are feeling optimistic. Here’s why.

    April 14, 2025
  • A nighttime image of a beige building with a logo that says Donatos
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    Courtesy of Donatos Pizza
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    Donatos Pizza drops DoorDash’s AI ordering system for Revmo AI

    The chain is using automation to take rote tasks off employees’ plates so they can better focus on the guest experience.

    By April 14, 2025
  • People stand in front of kiosks by a McDonald's
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    hapabapa via Getty Images
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    Tillster: 61% of users want more restaurant kiosks

    Diners are becoming more comfortable with kiosks since they can review their orders for accuracy, per a report.

    By April 14, 2025
  • A worker loads a delivery robot with a DoorDash bag
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    Courtesy of DoorDash
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    DoorDash, Coco to bring delivery bots to Chicago and Los Angeles

    The companies will offer robotic delivery from nearly 600 businesses, as sidewalk bots become a point of competition with Uber Eats and Grubhub.

    By April 10, 2025
  • An image of Papa Johns sign on a store
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    Courtesy of Papa Johns
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    Papa Johns will use Google AI for analytics, marketing

    The pizza chain has tapped Google Cloud’s AI tools to optimize delivery routes, create a customer-facing chatbot and deliver personalized rewards in real time.

    By April 3, 2025
  • A Waffle House in Alabama.
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    Joe Raedle via Getty Images
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    Waffle House launches late-night delivery at 500 stores

    The 24/7 diner chain will serve delivery orders for the first time through third-party aggregators using Olo’s Dispatch tool.

    By April 2, 2025
  • An image of four bike riders won a street. The bike rider in the foreground is carying an Uber Eats bag on his back.
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    Sean Gallup via Getty Images
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    Uber, OpenTable join forces to offer dining, transportation benefits

    In the coming months, Uber Eats, Uber and OpenTable apps will provide consumers access to reservations, transportation and membership benefits.

    By March 31, 2025
  • Two people in a presentation for Tattle's AI platform.
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    iStock / nattrass

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    Sponsored by Tattle

    Tattle AI coach: The game-changer restaurants have been waiting for

    Every restaurant brand needs an AI Coach that tells their operators exactly what to do—here's why.

    By Alex Beltrani • March 31, 2025
  • An image of a white building with blue logo that says Zaxbys
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    Retrieved from Zaxbys on March 24, 2025
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    Zaxbys adds AI cameras to drive-thru

    The technology from Berry AI measures speed of service and line abandonment, which could help boost drive-thru times by identifying bottlenecks.

    By March 24, 2025
  • Sandwiches sit on a counter as workers as ingredients.
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    Anna Moneymaker / Staff via Getty Images
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    Restaurants focus on tech, retention as labor market cools

    Speeding up hiring with applicant tracking systems, mobile applications and automated interview scheduling could save time and money, the National Restaurant Association said.

    By March 20, 2025
  • A close up look at a digital beverage menu and kiosks at Taco Bell's Live Mas Cafe
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    Permission granted by Taco Bell/Diversified Restaurant Group
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    Yum Brands, Nvidia will deploy new AI at 500 restaurants

    The restaurant giant is working with the tech company to develop proprietary tech systems including back-of-house computer vision.

    By March 19, 2025
  • An exterior image of a white restaurant with a yellow decoration and signs that say Church's Chicken
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    Courtesy of Church's Chicken
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    Q&A

    Church’s Texas Chicken CEO: Chain’s future is defined by franchising, unit growth

    Roland Gonzalez, who took the top exec role in February, said Church’s will sustain its momentum by deploying more technology to boost operations and attract more operator commitments.

    By March 18, 2025
  • Coffee shop owner using computer and talking on phone
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    gorodenkoff via Getty Images
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    Sponsored by Deloitte

    Building restaurant resilience: Steps restaurant leaders are taking to help future-proof their businesses

    Discover how restaurant leaders are using tech and AI to build resilience and future-proof their businesses.

    March 17, 2025
  • An image of a brown building with red logo that says Tony Roma's
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    Permission granted by Tony Roma's
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    Tony Roma’s future will be embedded with AI, robotics

    CEO Mohaimina Haque said these technologies can help inform operator decisions such as real estate selection and back-of-house workflows.

    By March 13, 2025