Technology
-
Wonder raises $600M, will nearly double unit count in 2025
The food hall and delivery company, which bought Grubhub in 2024, has a reported valuation of $7 billion and plans to reach 90 locations this year.
By Julie Littman • May 6, 2025 -
Shift4 turns to restaurants for future growth
The payment processor has signed thousands of restaurants in Europe and plans to expand that business.
By Patrick Cooley • May 6, 2025 -
DoorDash to acquire Deliveroo for $3.9B
Four years after entering Europe through its $8 billion Wolt acquisition, DoorDash will add nine additional countries to its footprint with this deal.
By Julie Littman • May 6, 2025 -
DoorDash to buy SevenRooms for $1.2B
The deal comes on the heels of DoorDash’s $3.9 billion Deliveroo acquisition and will add tools like reservations, waitlist and table management to its merchant products.
By Julie Littman • May 6, 2025 -
Fat Brands hires Jack in the Box vet as CIO
Drew Martin, who has over 35 years of IT experience, will help the chain implement scalable technology solutions in his new position.
By Julie Littman • May 5, 2025 -
Sponsored by Square
The New Rules of Digital Ordering
What is digital ordering done right? While methods have changed recently, three things remain true: It's got to be easy for customers to complete, convenient to use, and fast to execute.
By Kristen Hawley • May 5, 2025 -
Wendy’s to deploy drive-thru AI to over 500 restaurants this year
The chain has installed Fresh AI at over 160 units as part of its larger strategy to improve the customer experience.
By Julie Littman • May 2, 2025 -
Fiserv ventures into high-end restaurants
The payment processing giant’s point-of-sale platform Clover will begin catering to upscale dining establishments next month.
By Patrick Cooley • April 28, 2025 -
Sponsored by Restaurant365
Tech resolutions 2025: Must-have tools that will define the future of restaurant operations
AI and inventory tech are reshaping restaurants—see the must-have tools for 2025 success.
April 28, 2025 -
Sponsored by Restaurant Technologies
One of Freddy’s biggest secrets: Automation
One Freddy’s franchisee deployed automated cooking oil management in his restaurants. Learn how it has helped reduce costs, safety risks and increased efficiency.
April 28, 2025 -
Blaze Pizza remakes loyalty program
The chain, which has seen its store count shrink in recent years, said this move is part of a shift away from maintaining its own customized tech stack.
By Aneurin Canham-Clyne • April 15, 2025 -
Sponsored by Square
From automation to diversifying revenue streams, these are the trends shaping the restaurant industry
Running a restaurant is as challenging as ever. But owners are feeling optimistic. Here’s why.
April 14, 2025 -
Donatos Pizza drops DoorDash’s AI ordering system for Revmo AI
The chain is using automation to take rote tasks off employees’ plates so they can better focus on the guest experience.
By Julie Littman • April 14, 2025 -
Tillster: 61% of users want more restaurant kiosks
Diners are becoming more comfortable with kiosks since they can review their orders for accuracy, per a report.
By Julie Littman • April 14, 2025 -
DoorDash, Coco to bring delivery bots to Chicago and Los Angeles
The companies will offer robotic delivery from nearly 600 businesses, as sidewalk bots become a point of competition with Uber Eats and Grubhub.
By Aneurin Canham-Clyne • April 10, 2025 -
Papa Johns will use Google AI for analytics, marketing
The pizza chain has tapped Google Cloud’s AI tools to optimize delivery routes, create a customer-facing chatbot and deliver personalized rewards in real time.
By Aneurin Canham-Clyne • April 3, 2025 -
Waffle House launches late-night delivery at 500 stores
The 24/7 diner chain will serve delivery orders for the first time through third-party aggregators using Olo’s Dispatch tool.
By Aneurin Canham-Clyne • April 2, 2025 -
Uber, OpenTable join forces to offer dining, transportation benefits
In the coming months, Uber Eats, Uber and OpenTable apps will provide consumers access to reservations, transportation and membership benefits.
By Julie Littman • March 31, 2025 -
Sponsored by Tattle
Tattle AI coach: The game-changer restaurants have been waiting for
Every restaurant brand needs an AI Coach that tells their operators exactly what to do—here's why.
By Alex Beltrani • March 31, 2025 -
Retrieved from Zaxbys on March 24, 2025
Zaxbys adds AI cameras to drive-thru
The technology from Berry AI measures speed of service and line abandonment, which could help boost drive-thru times by identifying bottlenecks.
By Julie Littman • March 24, 2025 -
Restaurants focus on tech, retention as labor market cools
Speeding up hiring with applicant tracking systems, mobile applications and automated interview scheduling could save time and money, the National Restaurant Association said.
By Aneurin Canham-Clyne • March 20, 2025 -
Yum Brands, Nvidia will deploy new AI at 500 restaurants
The restaurant giant is working with the tech company to develop proprietary tech systems including back-of-house computer vision.
By Aneurin Canham-Clyne • March 19, 2025 -
Q&A
Church’s Texas Chicken CEO: Chain’s future is defined by franchising, unit growth
Roland Gonzalez, who took the top exec role in February, said Church’s will sustain its momentum by deploying more technology to boost operations and attract more operator commitments.
By Julie Littman • March 18, 2025 -
Sponsored by Deloitte
Building restaurant resilience: Steps restaurant leaders are taking to help future-proof their businesses
Discover how restaurant leaders are using tech and AI to build resilience and future-proof their businesses.
March 17, 2025 -
Tony Roma’s future will be embedded with AI, robotics
CEO Mohaimina Haque said these technologies can help inform operator decisions such as real estate selection and back-of-house workflows.
By Julie Littman • March 13, 2025