Technology: Page 36
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Sirved launches visual menu database app
The app makes photos one of its main search features for over 400,000 restaurants and aggregates reviews from multiple sources, including Yelp, Google and Facebook.
By Lauren Manning • April 30, 2019 -
Drone delivery may be on the cusp of a breakthrough
The NPD Group predicts many restaurants in Great Britain will use drone delivery by 2024, while Google's drone operator just received approval from the FAA in the U.S.
By Alicia Kelso • April 29, 2019 -
Trendline
Back-of-house Technology
From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover.
By Restaurant Dive staff -
Domino's tests GPS delivery tracking in Phoenix
The technology lets customers follow drivers on a map via app or online and receive real-time mobile notifications, and helps managers increase store operation efficiencies.
By Emma Liem Beckett • April 29, 2019 -
59% of restaurant operators fear disruption by mobile-savvy rivals
An Oracle study found a vast majority of operators believe that guest-facing mobile apps can reduce labor costs and improve speed of service.
By Alicia Kelso • April 23, 2019 -
How McDonald's super sizes its data for an optimized supply chain
The restaurant giant will use artificial intelligence to change its drive-thru menus, enabling new capabilities behind the scenes in demand planning.
By Craig Guillot • April 23, 2019 -
Opinion
McDonald's bets personalization will keep diners lovin' it
The fast food giant's $300 million acquisition of Dynamic Yield reflects growing diner demand for engaging, digitally tailored brand interactions, says Wi5 CEO Prask Sutton.
By Prask Sutton • April 16, 2019 -
Panera's new tech could make breakfast rise and shine
Breakfast delivery has grown 250% at the chain, which is launching an Amazon Go-like tap and pay system, new portable morning foods and a revamped coffee program to better target diners on the go.
By Julie Littman • April 15, 2019 -
KFC parodies influencers with CGI hipster Colonel Sanders
The chain handed its Instagram account over to the "Virtual Influencer Colonel" and partnered with Dr. Pepper, TurboTax and Old Spice for the campaign.
By Robert Williams • April 11, 2019 -
Caffè Nero cracks open Easter egg hunt for app users
The campaign returns for a second year after spurring 100,000 app downloads and 300,000 "egg-agements" in 2018.
By Robert Williams • April 11, 2019 -
Restaurant website developer BentoBox gains over $16M in funding
The tech company has now garnered over $23 million in funding and plans to develop online ordering, POS and reservation features — reflecting restaurant demand for enhanced consumer-facing technology.
By Alicia Kelso • April 11, 2019 -
Deep Dive
It's not just McDonald's — restaurant CIOs are hungry for tech
"It's hard to look cool if you've got a pager that was from the 1980s still in use," said the founder of Aaron Allen & Associates.
By Samantha Schwartz • April 11, 2019 -
Uber Eats boosts delivery tracker transparency with colorful animations
The redesigned platform includes a five-step tracking bar and a "latest arrival time by" update in addition to the typical order ETA.
By Kevin Whiteley • April 11, 2019 -
Why McDonald's is supersizing its tech spending
The QSR giant bought a technology company and invested in a mobile app developer in just a week, signaling an aggressive focus on its drive-thru sales and digital offerings.
By Julie Littman • April 5, 2019 -
Uber Eats lands first airport partnership
If the pilot, which brings travelers food from airport restaurants to their gate, is successful, it could bring the delivery firm a new path to growth.
By Kevin Whiteley • April 5, 2019 -
Deliveroo to offer London riders electric scooter rentals
The third-party delivery company partnered with electric scooter rental platform Elmovo to launch the program, which comes just days before the city rolls out new Ultra-Low Emission Zone regulations.
By Kevin Whiteley • April 4, 2019 -
Chipotle spurs 5x surge in loyalty app downloads, analyst says
Within a week of the nationwide rollout, Chipotle Rewards registered its one-millionth member, according to an industry analyst at Barclays Capital.
By Robert Williams • April 3, 2019 -
Toast scores $250M in new funding round
The cash infusion led by Tiger Global Management and TCV comes on the heels of a $115 million round less than a year ago, bringing the restaurant software firm's total valuation to $2.7 billion.
By Alicia Kelso • April 2, 2019 -
EzCater secures $150M in funding, surpasses $1.2B valuation
The catering platform plans to expand into new regions, acquire companies and add features to help support the growing off-premise industry.
By Julie Littman • April 2, 2019 -
McDonald's invests $3.7M in app developer
The fast food chain's latest move will give it a competitive edge with access to new technology that will enhance the customer experience and drive sales.
By Julie Littman • April 2, 2019 -
McDonald's buys Dynamic Yield for $300M to improve drive-thru experience
The new technology will be used to roll out digital menu boards that can change depending on the weather, time of day and existing restaurant traffic, providing more personalization at the drive-thru.
By Julie Littman • March 26, 2019 -
Arby's, Buffalo Wild Wings parent company names new CIO
CKE Restaurants and Inspire Brands are the latest restaurant parent companies to undergo technology leadership changes.
By Samantha Schwartz • March 26, 2019 -
Domino's adds in-car ordering to its tech lineup
The national pizza chain's latest innovation builds on its litany of ordering options, giving it a leg up on competitors Pizza Hut and Papa John's, which have been playing catch-up.
By Julie Littman • March 25, 2019 -
Blockchain card offers low cost payment technology for restaurants
Yosemite Card offers zero to extremely low transaction fees by removing intermediaries during the payment process, giving restaurants a new way to reduce overall operating costs.
By Julie Littman • March 22, 2019 -
Starbucks invests $100M in food, retail incubator
The coffee giant's backing of Valor Siren Ventures, a fund that will support food and technology startups, could drive innovation that would give it an edge over competitors.
By Julie Littman • March 21, 2019 -
Sandwich chain Blimpie lifts customer spending 11% with personalized offers
At 70 locations, the Mobivity-powered test issued personalized offers to customers' phones and paper receipts based on their order history.
By Robert Williams • March 20, 2019