Corporate Operations: Page 16


  • Several Starbucks beverages on a doorstep in front of a DoorDash delivery bag.
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    Courtesy of Starbucks
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    Starbucks, DoorDash will take delivery partnership nationwide

    The chain is offering delivery through DoorDash in select markets including Northern California, Texas, Georgia and Florida before expanding in March.

    By Jan. 17, 2023
  • A Zaxby's logo used for the chicken chain.
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    Glenn, Miles. (2022). "Zaxby's" [Photograph]. Retrieved from Flickr.
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    KFC veteran joins southern chicken chain as chief supply chain officer

    Carl Mount will join Zaxby's to manage partnerships and optimize solutions, starting Jan. 17.

    By Alejandra Carranza • Jan. 13, 2023
  • A photograph of chefs in a kitchen. Explore the Trendline
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    sam edwards via Getty Images
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    Trendline

    Menu development

    Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds. 

    By Restaurant Dive staff
  • The Starbucks logo hangs outside one of the company's cafes in Northwich on 3 July, 2008 in Northwich, England.
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    Christopher Furlong via Getty Images
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    Starbucks’ corporate workers must return to office 3 days per week

    Interim-CEO Howard Schultz said low rates of office usage pushed the chain to make office work a requirement for employees living within commuting distance of its headquarters and regional offices.

    By Jan. 13, 2023
  • Wendy's Global Next Gen store design features a pick-up window for delivery orders and in-store shelving for digital pick-up orders.
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    Courtesy of Wendy's
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    Wendy’s eliminates chief commercial officer role as part of corporate restructure

    The company will shift its focus to more traditional store development and remains committed to building its breakfast daypart, accelerating its digital business and growing its overall footprint.

    By Jan. 13, 2023
  • A portrait photograph of John Cywinski, CEO of Modern Restaurant Concepts.
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    Permission granted by Modern Restaurant Concepts
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    Former Applebee’s head becomes CEO of Modern Restaurant Concepts

    John Cywinski will lead the company, which operates Qdoba, Modern Market Eatery and Lemonade, effective immediately. 

    By Jan. 12, 2023
  • An image of the interior of Toppers Pizza
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    Permission granted by Toppers Pizza
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    Franchise spotlight: Toppers Pizza expects to surpass 100 units in 3 years

    A tenured executive team, long-term franchisees and a strong support system are helping the 70-unit pizza chain expand in the U.S.

    By Jan. 12, 2023
  • Shake Shack opened its first drive-thru location in Maple Grove, Minnesota Dec. 6, 2021.
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    Permission granted by Shake Shack
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    Shake Shack expects to open up to 70 units in 2023

    Of these units, 40 will open in the U.S., including a mix of traditional, drive-thru and non-traditional locations, such as travel centers. 

    By Jan. 11, 2023
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    "The image" by Mike Mozart is licensed under CC BY 2.0
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    Texas Roadhouse promotes exec to president

    Gina Tobin, who has worked at the casual chain for nearly 30 years in various roles, will keep her responsibilities as chief learning and culture officer. 

    By Jan. 11, 2023
  • In-N-Out burger
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    Lanceplaine, Kevin. (2018). "In-N-Out sign" [Photograph]. Retrieved from Unsplash.
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    In-N-Out Burger will open Nashville restaurants in 2026

    The burger chain will invest $125.5 million to establish an Eastern territory office, which will support its first restaurant openings east of Texas.

    By Jan. 11, 2023
  • A Five Guys restaurant is pictured in London, England on May 7, 2020. The company confirmed a data breach last September in a series of consumer notification letters issued Dec. 29, 2022.
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    Alex Davidson via Getty Images
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    Five Guys says breach may have compromised applicant data

    The fast food chain said in letters to consumers that it first became aware of the breach in September 2022.

    By Ryan Golden • Jan. 10, 2023
  • Denny’s taps CEC Entertainment exec as CMO

    Sherri Landry succeeds John Dillon, who was promoted to president of the chain in the fall, and will be tasked with amplifying Denny’s cultural relevance. 

    By Jan. 10, 2023
  • Burger King gets a fresh look
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    Courtesy of Burger King
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    Burger King taps longtime PepsiCo veteran as CMO

    Most recently CMO of Mountain Dew, Pat O'Toole will help grow traffic, accelerate sales and support the chain's Reclaim the Flame plan.

    By Chris Kelly • Jan. 10, 2023
  • A McDonald's store is shown in Houston, Texas.
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    Brandon Bell via Getty Images
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    McDonald’s prepares for corporate restructuring, staff cuts

    The chain didn’t disclose how many employees could be impacted by the potential restructuring, which would be part of an initiative called “Accelerating the Organization.”

    By Jan. 9, 2023
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    Drew Angerer via Getty Images
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    SEC fines ex-McDonald’s CEO $400K for false statements about his termination

    McDonald’s was also charged by the SEC for “shortcomings in its public disclosures related to Steve Easterbrook’s separation agreement,” but does not face financial consequences. 

    By Jan. 9, 2023
  • An image of a red building with Peter Piper Pizzeria branding
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    Permission granted by CEC Entertainment
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    Why CEC Entertainment is extending Peter Piper brand with fast casual concept

    A year after opening its first off-premise-only Express units, the company is opening a fast casual version of the brand in Kansas City, Kansas.

    By Jan. 9, 2023
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    "The image" by Mike Mozart is licensed under CC BY 2.0
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    Texas Roadhouse CFO retires

    Tonya Robinson retired earlier this week after a 24-year career at the casual dining chain. Keith Humpich, VP of finance, has been appointed interim CFO.

    By Jan. 6, 2023
  • An image of a red scooter with a DoorDash bag on it.
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    Permission granted by DoorDash
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    DoorDash launches package pickup service

    The service's rollout comes in the midst of the busy post-holiday returns season.

    By Max Garland • Jan. 6, 2023
  • A portrait photograph of Scott Taylor, incoming CEO of Walk-On's Sports Bistreaux
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    Courtesy of Walk-On's Sports Bistreaux
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    Walk-On’s Sports Bistreaux appoints Scott Taylor as CEO

    Taylor has served as COO at the casual dining brand since 2010, and has helped it grow to 75 units in 13 states.

    By Jan. 5, 2023
  • Burger King gets a fresh look
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    Courtesy of Burger King
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    90-unit Burger King franchisee files for bankruptcy

    Toms King Holdings felt the pinch on cash flow due to increased shipping and food costs, inflation and decreased availability of labor. 

    By Jan. 5, 2023
  • An image of Tony Moralejo and Scott Gladstone at Dine Brands
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    Courtesy of Dine Brands
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    Applebee’s president John Cywinski resigns

    Tony Moralejo, currently president of Dine Brands International and Global Development, will take the helm of the company effective Jan. 6.

    By Jan. 5, 2023
  • An image of a Jamba by Blendid Kiosk in a hospital.
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    Courtesy of Blendid
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    Jamba by Blendid kiosk makes hospital debut

    The robot smoothie kiosk will open this month at Grady Memorial Hospital in Atlanta, where it will be operated by foodservice giant Sodexo.

    By Jan. 4, 2023
  • Blaze Pizza
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    Courtesy of Blaze Pizza
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    Blaze Pizza appoints Beto Guajardo as president, CEO

    Guajardo most recently worked at Focus Brands and succeeds Amanda Shaw, who took the top position at the pizza chain in 2019. 

    By Jan. 4, 2023
  • A round sign with the words Burger King on it.
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    Justin Sullivan via Getty Images
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    Carrols Restaurant Group CEO unexpectedly dies

    Paulo Pena took the helm of the Burger King and Popeyes franchisee less than a year ago. Anthony Hull will now serve as interim president and CEO.

    By Jan. 3, 2023
  • A person holds a smartphone showing the Starbucks app
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    Courtesy of Starbucks
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    Starbucks to update rewards program in February

    Instead of 50 stars, customers will need to earn 100 stars for a hot coffee or tea, but some items will cost fewer points. 

    By Dec. 30, 2022
  • An image of a man setting up an opening soon sign.
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    Rawpixel via Getty Images
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    Franchise spotlight: How various brands are accelerating growth

    Franchisors are turning toward entrepreneurs and multi-unit operators to expand their unit counts, and many are building significant pipelines.

    By Dec. 22, 2022