Corporate Operations: Page 17

  • An image of a black building with windows and The Cheesecake Factory signage.
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    Maddie Meyer via Getty Images
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    Report: Full-service chains surpass pre-pandemic sales

    The Cheesecake Factory saw the highest sales boost during Q3 2022, increasing 33% compared to Q3 2019, per Bloomberg Second Measure. 

    By • Oct. 24, 2022
  • Chef Scott Rodriguez, Applebee's chief culinary officer
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    Courtesy of https://www.businesswire.com/news/home/20221024005086/en
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    Applebee’s hires Papa Johns, BJ’s vet as culinary lead

    Chef Scott Rodriguez has over two decades of casual dining experience, and helped chains create new offerings through research and development. 

    By • Oct. 24, 2022
  • Raising Cane's 3 finger combo with a drink
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    "Raising Cane's 3 Finger Combo" by Shoshanah is licensed under CC BY 2.0
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    How chicken chain Raising Cane’s scaled and modernized

    The leadership at Raising Cane’s knew that in order to keep growing successfully, they would need to ditch paper processes and legacy systems.

    By Lindsey Wilkinson • Oct. 20, 2022
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    Flickr user Jennie Faber
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    McDonald’s to sell Krispy Kreme doughnuts in Louisville

    Three doughnut varieties will be available for in-restaurant and drive-thru purchases at nine McDonald’s units starting Oct. 26. 

    By • Oct. 18, 2022
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    Courtesy of El Pollo Loco
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    El Pollo Loco hires Dunkin’ VP as COO

    Maria Hollandsworth, formerly regional VP of operations at the coffee chain, will support El Pollo Loco’s expansion as it focuses on multi-unit franchise deals. 

    By • Oct. 18, 2022
  • An image of a white building with red stripes and KFC branding.
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    Moses Robinson via Getty Images
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    3 KFC US execs to retire due to inflation impacts

    The chain’s COO, CFO and national field operations director are exiting due to rising interest rates’ effect on pension funds, The Wall Street Journal reports. 

    By • Oct. 17, 2022
  • An image of a pizza restaurant
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    Permission granted by Pizzeria Uno
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    Franchise spotlight: Pizzeria Uno checks into hotels

    By focusing on hotel operators, the company expects low upfront franchisee costs and faster conversion times compared to ground-up development.

    By • Oct. 17, 2022
  • An image of a building with glass and a yellow sign that says Fatburger next to an image on orange buffalo
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    Permission granted by Fat Brants
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    Why companies like Fat Brands, BBQ Holdings are co-branding units to scale up

    The strategy can boost AUVs, grow sales and offer brand diversity for landlords, say Fat CEO Andy Wiederhorn and BBQ Holdings CEO Jeff Crivello.

    By • Oct. 13, 2022
  • An image showing a hang raising a cup of Starbucks iced coffee with a Delta aircraft in soft-focus in the background.
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    Courtesy of Starbucks
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    Starbucks, Delta link rewards programs

    Starbucks customers can now earn Delta SkyMiles by buying coffee, as well as double points on purchases made on days they travel with Delta. 

    By • Oct. 13, 2022
  • Toast Inc. point of sale device
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    Courtesy of Toast Inc.
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    Will Toast achieve profits next year?

    Restaurant payments company Toast may be on a path to profitability by the third quarter of next year, Mizuho Americas analysts predicted this week.

    By Caitlin Mullen • Oct. 12, 2022
  • A promotional image for BurgerFi's ongoing brand overhaul.
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    Courtesy of BurgerFi
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    BurgerFi launches marketing and loyalty overhaul

    The chain is revamping its app and website to increase the channels through which customers can access rewards, as part of a broader brand redesign.

    By • Oct. 11, 2022
  • An image of an indoor mini golf course with neon lighting
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    Permission granted by Puttshack
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    Puttshack raises $150M in capital to support rapid US growth

    With capital from funds managed by BlackRock and support from Promethean Investments, Puttshack plans to open nearly a dozen U.S. units through 2023.

    By , • Oct. 11, 2022
  • A promotional image for Zaxby's new rewards program.
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    Courtesy of Zaxby's
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    Zaxby’s revamps loyalty program and mobile app

    The chicken chain’s Zax Rewardz offering replaces the existing Zax Fanz Club with a points-for-dollars system.

    By • Oct. 11, 2022
  • A picture of branding on a Dunkin' location
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    Courtesy of Dunkin'
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    Dunkin’ rewards members can now earn points twice as fast

    The chain’s new offering, Dunkin’ Rewards, lowers the threshold to start redeeming points and increases flexibility in how customers can use rewards. 

    By • Oct. 7, 2022
  • An image fo Arby's incoming CMO, Rita Patel
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    Courtesy of Arby's
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    Inspire moves Buffalo Wild Wings CMO to Arby’s

    Rita Patel will be responsible for the brand’s strategy, menu changes, advertising and marketing communications.

    By • Oct. 5, 2022
  • An image of a building with a sign that says Kura Sushi
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    Retrieved from Kura Sushi on October 04, 2022
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    Kura Sushi USA hires Shake Shack vet as CFO

    Jeff Uttz, who was Shake Shack’s CFO during its IPO, joins the sushi chain as it regains sales and growth momentum following pandemic troubles.

    By • Oct. 4, 2022
  • An image of a man standing in front of a menu.
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    Permission granted by Wienerschnitzel
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    Wienerschnitzel parent promotes insider to COO

    Rusty Bills, who has worked with Galardi Group for more than 15 years, will oversee operations at the company’s three brands.

    By • Oct. 4, 2022
  • An image of a man wearing a suit.
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    Retrieved from Starbucks on September 01, 2022
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    What should Starbucks’ incoming CEO prioritize?

    Five experts share their thoughts on how Laxman Narasimhan should approach union pressure, store development and redefining a corporate ethos. 

    By , • Oct. 3, 2022
  • McDonald's Q1 Earnings Up On Higher Menu Prices, Overseas Growth
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    Justin Sullivan via Getty Images
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    McDonald’s adds Disney exec to board

    Kareem Daniel’s 15 years of experience at Disney could prove helpful as the  chain works to improve customer relations, digital business and diversity.

    By • Oct. 3, 2022
  • Starbucks sustainable cups
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    Courtesy of Starbucks
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    Report: Starbucks’ smaller formats report higher traffic counts

    The chain’s smaller units drove 15% more visits per square foot in the past year compared to larger units, Placer.ai finds. 

    By Alicia Kelso • Sept. 30, 2022
  • Four McDonald's figurines designed by Cactus Plant Flea Market encircle a Happy Meal placed on a red table against a sky-blue backdrop.
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    Permission granted by McDonald's USA
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    McDonald’s repackages Happy Meals for adults with cult streetwear label

    Meant to invoke nostalgia, the menu bundles come with unique art and collectible figurines as the chain tries to align with pop culture tastemakers.

    By Peter Adams • Sept. 30, 2022
  • An image of a building with Cracker Barrel branding
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    Courtesy of Cracker Barrel
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    Biglari gains Cracker Barrel board seat

    The dining brand will expand its board from 10 seats to 11, with Sardar Biglari nominee Jody Bilney filling the additional seat.

    By • Sept. 30, 2022
  • Michael Arrowsmith, who is joining Hooters as Chief Development Officer
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    Courtesy of HOA Brands
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    Hooters’ parent company adds development chief

    HOA Brands has tapped Michael Arrowsmith, an experienced franchise executive, to oversee the ongoing growth of Hooters and Hoots Wings.

    By • Sept. 29, 2022
  • A McDonald's store is shown in Houston, Texas.
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    Brandon Bell via Getty Images
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    McDonald’s won’t postpone franchising changes, operator group claims

    The National Franchisee Leadership Alliance requested policy amendments be delayed from January to June 2023. 

    By • Sept. 29, 2022
  • CEC Entertainment logo
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    Courtesy of CEC Entertainment
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    Chuck E. Cheese parent names 3 execs to support expansion

    Two regional Chuck E. Cheese VPs will support its growth in the Southwest and Northwest, and sister chain Peter Piper Pizza has named a new COO. 

    By Alicia Kelso • Sept. 28, 2022