Corporate Operations: Page 17

  • An image of a man and a woman looking at a tablet and doing financials in a restaurant.
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    Dan Rentea via Getty Images
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    How bad is restaurant inflation? Here’s what the data shows.

    As rising wages and operating costs push chains to increase menu prices, consumers are trading down and seeking more value-focused dining options.

    By • Nov. 3, 2022
  • Food hall in grocery store
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    Courtesy of Kitchen United
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    Kroger to add ghost kitchens to 3 Ohio stores

    Kitchen United will bring the to-go food halls, which let shoppers order from multiple restaurants at once, to Kroger units in the state’s capital region.

    By Sam Silverstein • Nov. 2, 2022
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    sam edwards via Getty Images
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    Trendline

    Menu development

    Restaurants big and small are experimenting with their menus to align with the preferences of on-the-go diners and mitigate the impact of rising food costs, supply chain disruption and shrinking consumer discretionary funds. 

    By Restaurant Dive staff
  • An image of Joe Christina, CEO at Tijuana Flats.
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    Permission granted by Tijuana Flats
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    Tijuana Flats names Burger King vet as CEO

    Joe Christina, who most recently served as CEO at Church’s Texas Chicken, has joined the 124-unit Tex-Mex chain as it restarts growth.

    By • Nov. 1, 2022
  • An exterior shot of a Red Robin restaurant, which is lit from inside, at night
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    The image by Cbraccialini is licensed under CC BY-SA 4.0
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    Red Robin appoints CFO, chief legal officer

    Todd Wilson, formerly of Hopdoddy Burger Bar and Hibar Hospitality, joins the chain as CFO. Sarah Mussetter is returning as chief legal officer after a year-long absence. 

    By • Nov. 1, 2022
  • An image of a next gen Dunkin' in Woodstock, Georgia.
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    Courtesy of Dunkin'
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    Did Dunkin’ get its loyalty shakeup wrong?

    The revamped program’s emphasis on food items could be a play for higher check sizes, but making members pay a premium for coffee rewards could burn the chain.

    By • Oct. 31, 2022
  • A McDonald's store is shown in Houston, Texas.
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    Brandon Bell via Getty Images
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    McDonald’s CEO says affordable digital channels will help chain face recession

    Value offerings, especially via online and delivery channels, helped diners tolerate Q3 price hikes of 10% year-over-year, Chris Kempczinski told investors.

    By • Oct. 27, 2022
  • An image of a man and a woman set against a white backdrop
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    Permission granted by Brinker International
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    Brinker names chief people officer, chief digital officer

    Wade Allen has returned to his role as CDO with an emphasis on off-premise, and the company promoted Aaron White to EVP and chief people officer. 

    By • Oct. 26, 2022
  • KFC with newer design (red and white stripes on the exterior)
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    Dane via Flickr
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    Yum Brands sells Russian KFC units, exits country

    Smart Service, which is operated by local KFC franchisees in Russia, will be responsible for rebranding 1,000 units to non-Yum concepts. 

    By • Oct. 25, 2022
  • A Papa John's sign.
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    Joe Raedle / Staff via Getty Images
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    Papa Johns’ chief diversity officer steps down

    Marvin Boakye helmed people functions amid a culture reset at the quick-service restaurant.

    By Kate Tornone • Oct. 24, 2022
  • An image of a black building with windows and The Cheesecake Factory signage.
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    Maddie Meyer via Getty Images
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    Report: Full-service chains surpass pre-pandemic sales

    The Cheesecake Factory saw the highest sales boost during Q3 2022, increasing 33% compared to Q3 2019, per Bloomberg Second Measure. 

    By • Oct. 24, 2022
  • Chef Scott Rodriguez, Applebee's chief culinary officer
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    Courtesy of https://www.businesswire.com/news/home/20221024005086/en
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    Applebee’s hires Papa Johns, BJ’s vet as culinary lead

    Chef Scott Rodriguez has over two decades of casual dining experience, and helped chains create new offerings through research and development. 

    By • Oct. 24, 2022
  • Raising Cane's 3 finger combo with a drink
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    "Raising Cane's 3 Finger Combo" by Shoshanah is licensed under CC BY 2.0
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    How chicken chain Raising Cane’s scaled and modernized

    The leadership at Raising Cane’s knew that in order to keep growing successfully, they would need to ditch paper processes and legacy systems.

    By Lindsey Wilkinson • Oct. 20, 2022
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    Flickr user Jennie Faber
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    McDonald’s to sell Krispy Kreme doughnuts in Louisville

    Three doughnut varieties will be available for in-restaurant and drive-thru purchases at nine McDonald’s units starting Oct. 26. 

    By • Oct. 18, 2022
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    Courtesy of El Pollo Loco
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    El Pollo Loco hires Dunkin’ VP as COO

    Maria Hollandsworth, formerly regional VP of operations at the coffee chain, will support El Pollo Loco’s expansion as it focuses on multi-unit franchise deals. 

    By • Oct. 18, 2022
  • An image of a white building with red stripes and KFC branding.
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    Moses Robinson via Getty Images
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    3 KFC US execs to retire due to inflation impacts

    The chain’s COO, CFO and national field operations director are exiting due to rising interest rates’ effect on pension funds, The Wall Street Journal reports. 

    By • Oct. 17, 2022
  • An image of a pizza restaurant
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    Permission granted by Pizzeria Uno
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    Franchise spotlight: Pizzeria Uno checks into hotels

    By focusing on hotel operators, the company expects low upfront franchisee costs and faster conversion times compared to ground-up development.

    By • Oct. 17, 2022
  • An image of a building with glass and a yellow sign that says Fatburger next to an image on orange buffalo
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    Permission granted by Fat Brants
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    Why companies like Fat Brands, BBQ Holdings are co-branding units to scale up

    The strategy can boost AUVs, grow sales and offer brand diversity for landlords, say Fat CEO Andy Wiederhorn and BBQ Holdings CEO Jeff Crivello.

    By • Oct. 13, 2022
  • An image showing a hang raising a cup of Starbucks iced coffee with a Delta aircraft in soft-focus in the background.
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    Courtesy of Starbucks
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    Starbucks, Delta link rewards programs

    Starbucks customers can now earn Delta SkyMiles by buying coffee, as well as double points on purchases made on days they travel with Delta. 

    By • Oct. 13, 2022
  • Toast Inc. point of sale device
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    Courtesy of Toast Inc.
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    Will Toast achieve profits next year?

    Restaurant payments company Toast may be on a path to profitability by the third quarter of next year, Mizuho Americas analysts predicted this week.

    By Caitlin Mullen • Oct. 12, 2022
  • A promotional image for BurgerFi's ongoing brand overhaul.
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    Courtesy of BurgerFi
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    BurgerFi launches marketing and loyalty overhaul

    The chain is revamping its app and website to increase the channels through which customers can access rewards, as part of a broader brand redesign.

    By • Oct. 11, 2022
  • An image of an indoor mini golf course with neon lighting
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    Permission granted by Puttshack
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    Puttshack raises $150M in capital to support rapid US growth

    With capital from funds managed by BlackRock and support from Promethean Investments, Puttshack plans to open nearly a dozen U.S. units through 2023.

    By , • Oct. 11, 2022
  • A promotional image for Zaxby's new rewards program.
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    Courtesy of Zaxby's
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    Zaxby’s revamps loyalty program and mobile app

    The chicken chain’s Zax Rewardz offering replaces the existing Zax Fanz Club with a points-for-dollars system.

    By • Oct. 11, 2022
  • A picture of branding on a Dunkin' location
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    Courtesy of Dunkin'
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    Dunkin’ rewards members can now earn points twice as fast

    The chain’s new offering, Dunkin’ Rewards, lowers the threshold to start redeeming points and increases flexibility in how customers can use rewards. 

    By • Oct. 7, 2022
  • An image fo Arby's incoming CMO, Rita Patel
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    Courtesy of Arby's
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    Inspire moves Buffalo Wild Wings CMO to Arby’s

    Rita Patel will be responsible for the brand’s strategy, menu changes, advertising and marketing communications.

    By • Oct. 5, 2022
  • An image of a building with a sign that says Kura Sushi
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    Retrieved from Kura Sushi on October 04, 2022
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    Kura Sushi USA hires Shake Shack vet as CFO

    Jeff Uttz, who was Shake Shack’s CFO during its IPO, joins the sushi chain as it regains sales and growth momentum following pandemic troubles.

    By • Oct. 4, 2022