IHOP is adding 2 more virtual brands to its portfolio

Delivery made up 13% of off-premise sales, while its loyalty program drove 6% of total sales during Q2, behavior that could support more virtual concepts. 

By Julie Littman • Aug. 7, 2023

Uber Eats expands in-seat delivery to Oracle Park in San Francisco

After seeing significant demand for in-seat ordering at Yankee Stadium, Uber Eats has brought the feature to the San Francisco Giants’ home turf. 

By Julie Littman • Aug. 3, 2023

MrBeast sues Virtual Dining Concepts, aims to kill his virtual brand

Beast Investments claims VDC’s rapid expansion of MrBeast Burger resulted in poor customer experiences and food quality, but VDC alleges the complaint is “riddled with false statements.”

By Emma Liem Beckett • Aug. 2, 2023

Woworks to offer 13 brands from Cloud Kitchens unit in San Francisco

The ghost kitchen concept, called Wow Kitchen, will include menu items from seven virtual brands and its six fast chains under Woworks’ umbrella.

By Julie Littman • Aug. 1, 2023

DoorDash opens virtual food hall in San Jose

The company’s newest DoorDash Kitchens location will provide food from 10 local, regional and national restaurants for dine-in, delivery and takeout.

By Julie Littman • July 31, 2023

Just Eat Takeaway CEO: Grubhub sale attempt has been ‘complicated’

Conversations with potential buyers have proven difficult due to the impact of existing fee caps, especially in New York City.

By Julie Littman • July 27, 2023

Grubhub adds pickup credits, lowers fees for Grubhub+ members

The delivery platform, which faces eroding marketshare, is strengthening its loyalty subscription program’s benefits to draw new customers. 

By Aneurin Canham-Clyne • July 25, 2023

Domino’s September loyalty update will target takeout customers

The updates, including a lower point redemption threshold, are expected to drive delivery sales and appeal to carryout diners, who tend to spend less. 

By Julie Littman • July 24, 2023

Domino’s hopes Uber Eats delivery deal will boost sales by 2024

Pinpoint Delivery and the aggregator partnership will help the chain's U.S. delivery same-store sales, which declined again in Q2, to increase in the near future.

By Julie Littman • July 24, 2023

Friday Feedback: How are you thinking about virtual brands?

Restaurant Dive wants to know if you are using delivery-only brands as part of your operations.

By Julie Littman • July 21, 2023

DoorDash teams with ItsaCheckmate, Deliverect for easier restaurant signups

Restaurant partners can sign up for DoorDash’s marketplace through some POS systems, allowing them to join the platform in days rather than weeks. 

By Julie Littman • July 19, 2023

Woworks adds 7 virtual brands across its restaurant chains

The Saladworks parent seeks to open new revenue streams for its franchisees via new concepts like Soup Works and Stack’d Sandwiches, despite volatility in the virtual brand segment. 

By Aneurin Canham-Clyne • July 13, 2023

Domino’s strikes deal with Uber Eats through 2024

The companies will pilot an ordering partnership in four U.S. markets this fall before expanding nationwide. Domino’s will still deliver orders placed through Uber Eats.

By Aneurin Canham-Clyne • July 12, 2023

How restaurants can leverage ghost kitchens

Discover 10 ways ghost kitchens can drive efficiency and boost revenue for restaurant operators.

July 10, 2023

Judge grants temporary injunction against NYC delivery driver pay rule

The wage rule requires delivery firms to pay workers $19.96 an hour by 2025, the latest development in regulatory battles between aggregators and the city.

By Aneurin Canham-Clyne • Updated July 10, 2023

NRA: Only 24% of adult diners added alcohol to their off-premise orders in last 6 months

A gap between diner interest in off-premise alcohol and actual ordering behavior suggests to-go alcohol sales could further expand, according to a report by the National Restaurant Association. 

By Emma Liem Beckett • June 29, 2023

DoorDash adds hourly pay option for drivers

The company’s driver app also includes the ability for couriers to complete an order that will take them to their designated delivery areas. 

By Aneurin Canham-Clyne • June 28, 2023

DoorDash enhances merchant platform with store rewards

The latest additions for merchants also include personalized growth recommendation and and enhanced Storefront features. 

By Julie Littman • June 28, 2023

DoorDash launches biggest app update in its history

New consumer features include a universal search bar, multiple carts, bottom navigation tabs and the ability to use SNAP/EBT online payments for groceries.

By Julie Littman • June 28, 2023

Domino’s delivers anywhere on the map with latest tech innovation

Pinpoint Delivery leverages Google Maps to evolve the chain's groundbreaking Hotspots feature and will be promoted via an integrated campaign.

By Chris Kelly • June 20, 2023

C3 founder Sam Nazarian buys Nextbite

Nextbite’s delivery-only brands, and its partnerships with restaurants like IHOP and Nathan’s Famous, will continue under SBE Hospitality’s umbrella.

By Julie Littman • Updated June 14, 2023

Grubhub cuts 15% of staff

The layoffs come six months after rival DoorDash eliminated 1,250 positions, and follow rising operating and staffing costs, CEO Howard Migdal said.

By Julie Littman • June 12, 2023

New York City will raise delivery wages to $19.96 in 2025

This sizable raise for the Big Apple’s couriers follows industry opposition, and is $4 less per hour than the city’s first proposed delivery wage floor.

By Aneurin Canham-Clyne • June 12, 2023

Hooters creates digital food court for 3 virtual brands

The casual chain plans to expand this portal with additional concepts and new menu options in the future. 

By Julie Littman • June 8, 2023

Uber Eats offers restaurants $10K grants to switch to sustainable packaging

The company has also teamed with Green Paper Packaging to offer U.S. merchants a 35% discount on sustainable packaging products.

By Julie Littman • June 8, 2023