Delivery: Page 6
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DoorDash adds cash payment option to Drive product
The company’s white label fulfillment platform can now accept cash payments, which drivers would collect as part of their pay.
By Julie Littman • March 21, 2023 -
Nextbite, IHOP launch TenderFix virtual brand
Nextbite’s chicken-centric brand, which was developed with the help of actor Noah Schnapp, marks the third partnership between the host kitchen and IHOP.
By Julie Littman • March 16, 2023 -
Sweetgreen teams with Zipline for drone delivery
Zipline’s new home delivery platform would use 97% less energy than deliveries fulfilled by car, the company claims.
By Aneurin Canham-Clyne • March 16, 2023 -
California court defends independent contractor status for gig workers
The California Court of Appeal upheld the independent contractor provision of Prop 22, but struck down portions that would’ve made it almost impossible to amend the law.
By Aneurin Canham-Clyne • March 14, 2023 -
Grubhub CEO Adam DeWitt resigns
DeWitt leaves Grubhub May 1 after 11 years at the company and nearly two years as CEO. Howard Migdal, current CEO at sister company SkipTheDishes, will succeed him.
By Julie Littman • March 13, 2023 -
NYC cuts proposed delivery worker wage floor by almost $4
Grubhub, Uber Eats and DoorDash persuaded the city to reduce its 2025 target base pay by $3.86 an hour, arguing workers would be compensated by “multi-apping.”
By Aneurin Canham-Clyne • March 8, 2023 -
Uber Eats officially partners with first US airport
Following tests at John Glenn International Airport and Charlotte Douglas International Airport, Uber Eats has launched mobile ordering and pickup at Tampa International Airport.
By Julie Littman • March 7, 2023 -
IHOP to add third virtual brand
The casual chain will launch Tender Fix to complement its Thrilled Cheese and Super Mega Dilla brands, which are available in over 1,200 restaurants.
By Julie Littman • March 1, 2023 -
Wingstop’s traffic growth buoyed by 60% digital mix
As other QSRs report declines in delivery and digital as consumers return to dine-in, Wingstop says its digital business is growing.
By Julie Littman • Feb. 23, 2023 -
DoorDash’s latest tool allows merchants to download sales data
The Reporting API joins the platform’s suite of offerings, including its Business Manager App, Report Builder and Portal Dashboards, that allow operators to review business performance data.
By Julie Littman • Feb. 22, 2023 -
DoorDash shifts C-suite as COO retires
CFO Prabir Adarkar will take over as COO and president March 1 as Christopher Payne retires. Ravi Inukonda, VP of finance and strategy, will act as CFO.
By Julie Littman • Feb. 17, 2023 -
Chick-fil-A opens free space for food delivery workers in NYC through mid-April
Couriers in Manhattan can access The Brake Room which has bathrooms, bike storage, electrical outlets, seating, Wi-Fi and beverages.
By Julie Littman • Feb. 16, 2023 -
Chipotle tests new brand with Kitchen United
The fast casual concept, Farmesa Fresh Eatery, will fully open next month in Santa Monica, California, and serve as a testing ground for new techniques.
By Aneurin Canham-Clyne • Feb. 15, 2023 -
Uber One subscription is boosting delivery spend, frequency and user loyalty for Uber Eats
Delivery made up 34% of Uber’s revenue, and ongoing investment in non-restaurant categories, like grocery, c-store and alcohol, may help growth.
By Emma Liem Beckett • Feb. 9, 2023 -
Could grocers and fast food restaurants join forces for online ordering?
Micro-fulfillment vendor Takeoff Technologies is working with an unnamed retailer to allow shoppers to order groceries and McDonald’s food at once, a senior company official said.
By Sam Silverstein • Feb. 9, 2023 -
Grubhub to add 3 features to Direct platform
Independents get $0 delivery fees, Google Business integration and guest checkout as part of updates to Grubhub’s commission-free ordering product.
By Julie Littman • Feb. 9, 2023 -
Wendy’s first to test Roku, DoorDash deal around shoppable TV ads
The first-of-its-kind partnership lets DoorDash merchants place click-to-order offers within Roku ads that they can attribute, target and measure.
By Chris Kelly • Feb. 7, 2023 -
DoorDash and Chegg partner to offer free DashPass to students
Chegg’s large base of student subscribers could help DoorDash strengthen its presence on college campuses, bolstering its delivery market share dominance.
By Aneurin Canham-Clyne • Feb. 2, 2023 -
Deep Dive
Ghost kitchens need to go omnichannel if they want to survive, experts say
After a year of dashed expansion plans, closures and high-profile regulatory infractions, segment players may need brand awareness and expanded access points to thrive.
By Aneurin Canham-Clyne • Jan. 31, 2023 -
Flytrex, drone partner receive critical FAA approval for expansion
Flytrex, whose delivery partners include Taco Bell, Wendy’s and Papa Johns, and Causey Aviation Unmanned may be able to scale service to 82 million eligible properties nationwide.
By Julie Littman • Jan. 31, 2023 -
7-Eleven delivery robots hit the streets
Customers ordering from the 7Now app in West Hollywood, California, may get the option to have their order sent via a Serve Robotics delivery bot.
By Jessica Loder • Jan. 30, 2023 -
Chick-fil-A to open second Little Blue Menu location
The chain’s original Nashville, Tennessee, prototype offers items from virtual concepts Outfox Wings and Because, Burger in addition to Chick-fil-A’s menu.
By Julie Littman • Updated Jan. 30, 2023 -
Uber Eats adds customer data privacy feature
The enhancement, View as a Delivery Person, was rolled out across the U.S. and Canada Wednesday and allows users to see what personal information is shared with a courier throughout the delivery process.
By Julie Littman • Jan. 26, 2023 -
Chili’s closes off-premise test unit 2 months after opening
Brinker International said it closed the store to focus on improving Chili’s core business and innovation, including its Kitchen of the Future 3 program.
By Julie Littman • Jan. 19, 2023 -
Grubhub adds emergency assistance features to driver app
Using the Grubhub for Drivers app, couriers will be able to connect to 911 centers or a RapidSOS agent to get assistance in difficult situations.
By Julie Littman • Jan. 19, 2023