Operations: Page 15
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Courtesy of Rave Restaurant Group
Rave Restaurant Group appoints 6 execs, including new CFO
The company hired Jay Rooney as chief financial officer as it focuses on growing its buffet concept while overall unit count shrinks.
By Aneurin Canham-Clyne • March 27, 2024 -
Courtesy of Coffee Bean & Tea Leaf
Coffee Bean & Tea Leaf opens first drive-thru-only location in CA
The Rialto, California, restaurant is the first of what will likely be several order-ahead units that will target high-traffic markets.
By Julie Littman • March 27, 2024 -
Explore the Trendline➔
Wavebreakmedia via Getty Images
TrendlineBack-of-house Technology
From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover.
By Restaurant Dive staff -
Permission granted by Beyond Juicery + Eatery
Deep DiveHow juice chains are shifting operations to create more profitability
Beyond Juicery and Main Squeeze did in-depth analyses on how franchisees could improve profitability from the cost of goods to construction.
By Julie Littman • March 27, 2024 -
Permission granted by Benihana/The One Group Hospitality
One Group Hospitality buys Benihana parent for $365M
The transaction will add $514 million in trailing 12-month revenue for the group, which also owns STK and Kona Grill.
By Julie Littman • Updated March 26, 2024 -
Permission granted by McDonald's/Krispy Kreme
McDonald’s, Krispy Kreme will offer doughnuts nationwide by 2026
The rollout, which follows a test at 160 stores in Kentucky last year, allows the fast food chain to expand its menu without having to change operations.
By Julie Littman • March 26, 2024 -
Permission granted by Nekter Juice Bar
Deep DiveWhat’s driving juice chains’ aggressive growth
Brands like Nekter Juice Bar, Main Squeeze Juice and Juice it Up are pushing into new markets and opening stores as demand rises for healthy foods.
By Julie Littman • March 26, 2024 -
Justin Sullivan via Getty Images
Red Lobster appoints another CEO
Jonathan Tibus, who helped chains like Kona Grill and Krystal during bankruptcy, joins the struggling seafood chain following Horace Dawson's retirement.
By Julie Littman • March 25, 2024 -
Spencer Platt via Getty Images
Starbucks names new chief procurement officer
Heather Ostis will focus on improving supplier performance and building network resiliency, among other goals.
By S.L. Fuller • March 25, 2024 -
Thai Phi Le/Restaurant Dive
How Corner Bakery grew AUV by $200K in 6 months
Under SSCP Capital’s ownership, the cafe chain seems to be turning a corner using new training, customer feedback tools and dayparts.
By Aneurin Canham-Clyne • March 25, 2024 -
Permission granted by Paragon Solutions
Back to Basics: Building a dining room
Indoors or outdoors? Tables or bar stools? There’s a lot c-store retailers should consider when designing a dining space, experts say.
By Christine Blank • March 22, 2024 -
Courtesy of Papa Johns
Papa Johns CFO takes interim-CEO post
Ravi Thanawala, who has been CFO since 2023, will step in to lead the company as Rob Lynch leaves to take the helm at Shake Shack.
By Julie Littman , Aneurin Canham-Clyne • March 21, 2024 -
Scott Olson via Getty Images
Shake Shack hires Papa Johns’ Rob Lynch as CEO
Lynch will succeed Randy Garutti, who has been at the burger chain for over 20 years, on May 20.
By Julie Littman • Updated March 21, 2024 -
Permission granted by Smashburger
Smashburger appoints Starbucks veteran as CEO
Denise Nelsen, former SVP of U.S. operations at Starbucks, started her new role overseeing Smashburger’s growth and menu innovation in January.
By Julie Littman • March 20, 2024 -
Permission granted by CosMc's
CosMc’s opens first Texas location
The McDonald’s spinoff launched its second site as it gears up for a major expansion in the Lone Star State.
By Julie Littman • March 20, 2024 -
Permission granted by Handel's Ice Cream
Handel’s Ice Cream hires former Wetzel’s Pretzels chief as CEO
Jennifer Schuler joins the 130-unit brand after nine years at Wetzel’s, including five years as CEO, as the chain expects to surpass $130 million in systemwide sales this year.
By Julie Littman • March 19, 2024 -
Permission granted by Wonder
Wonder raises $700M, plans to reach 90 units in 2025
After transitioning from food trucks to food halls last year, the company has already grown to 11 brick-and-mortar units with more in the works.
By Julie Littman • March 19, 2024 -
Brandon Bell via Getty Images
Minimum-wage delivery drivers must be 100% reimbursed for using their own vehicles, 6th Cir. says
The court didn’t say how employers should calculate these reimbursements, but it warned that underpayment may cut into a driver’s minimum wage and violate the FLSA.
By Laurel Kalser • March 18, 2024 -
Courtesy of Qdoba
Qdoba hires Little Caesars exec as chief development officer
Jeremy Vitaro joins the 750-unit chain as it tries to double its store count to 1,500 units in a decade.
By Julie Littman • March 18, 2024 -
Courtesy of Bojangles
Bojangles secures 20-unit franchise deal in Phoenix
The chicken chain said the deal validates its expansion strategy outside its Southeastern base as it pushes to reach 1,000 stores.
By Aneurin Canham-Clyne • Updated March 18, 2024 -
Brett Dworski/Restaurant Dive
Growing demand for alternative daypart options brings new opportunities for c-stores
Thanks to remote work and generational eating habits, consumers increasingly seek quick, flexible meals throughout the day, experts say.
By Danielle McLean • March 15, 2024 -
Permission granted by &pizza
How &pizza’s new CEO is transforming the chain’s loyalty program, operations
Burns, who has held the position for over two months, is leading a major tech overhaul at the chain, including a new rewards scheme, app and website.
By Julie Littman • March 14, 2024 -
Courtesy of Popeyes
RBI names CFO, shakes up leadership
The company named Sami Siddiqui as its CFO while Jeff Klein will fill Siddiqui’s previous role as president of Popeyes U.S. Thiago Santelmo was also promoted to president of international.
By Julie Littman • March 14, 2024 -
Permission granted by Chick-fil-A
Chick-fil-A to open first digital-only pickup restaurant in NYC
The 3,500-square-foot walk-up restaurant is the first of two digital-focused locations to open this year, with an elevated drive-thru expected to follow.
By Julie Littman • March 13, 2024 -
Courtesy of Carrabba's
Carrabba’s brings sandwiches to lunch menu after catering success
The daypart now includes six bistro sandwich combo meals previously only available through Carrabba’s catering brand, which has exceeded company expectations since launching in 2023.
By Julie Littman • March 13, 2024 -
Courtesy of Five Iron Golf
Danny Meyer’s PE firm invests $20M in Five Iron Golf
Enlightened Hospitality Investments’ minority investment will help the golf-simulator chain accelerate growth and increase its offerings.
By Julie Littman • March 12, 2024
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