Operations: Page 26
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TGI Fridays is just getting started with menu development
The Grilled & Sauced menu, which launched in June, is part of a larger strategy to modernize the chain’s product offerings.
By Julie Littman • June 30, 2023 -
NRA: Only 24% of adult diners added alcohol to their off-premise orders in last 6 months
A gap between diner interest in off-premise alcohol and actual ordering behavior suggests to-go alcohol sales could further expand, according to a report by the National Restaurant Association.
By Emma Liem Beckett • June 29, 2023 -
Trendline
Back-of-house Technology
From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover.
By Restaurant Dive staff -
Gen Restaurant Group raises over $43M with IPO
The casual chain began trading Wednesday with its initial public offering priced at $12 per share, almost two weeks after Cava Group’s successful IPO.
By Julie Littman • June 29, 2023 -
Smokey Bones names Hal Lawlor to joint role of president, COO
Lawlor, who has served as the chain’s COO since 2019, takes on the added role following CEO James O’Reilly’s departure earlier this month.
By Julie Littman • June 29, 2023 -
Starbucks extends cold beverage line with addition of 3 Refreshers
Refreshers, which are typically available during the summer, were the fastest growing beverage at corporate-owned U.S. Starbucks as of 2021 and will now be offered year-round.
By Julie Littman • June 28, 2023 -
DoorDash enhances merchant platform with store rewards
The latest additions for merchants also include personalized growth recommendation and and enhanced Storefront features.
By Julie Littman • June 28, 2023 -
Jeremiah’s Italian Ice hires CEO, other top executives
Founder Jeremy Litwack changes roles at the company, paving the way for Michael Keller to become CEO and president.
By Julie Littman • June 28, 2023 -
Chick-fil-A beefs up loyalty incentive with ‘Code Moo’ digital game
The game, which is centered around sabotaging the chain’s fictitious “burger-slinging nemesis,” will dish out 2.5 million food rewards on a weekly basis.
By Jessica Deyo • June 28, 2023 -
Everytable raises $25M to support expansion
The company will use its latest funding round to grow its stores, which provide affordable meals to underserved communities in California and New York City.
By Julie Littman • June 27, 2023 -
Casey’s introduces thin-crust pizza
The popular new selection is the latest update in what’s become the Iowa-based chain’s signature foodservice category.
By Jeff Wells • June 26, 2023 -
Raising Cane’s enters NYC with Time Square flagship
The QSR chain plans to open 25 units in the New York City area during the next three years as it works toward becoming a top 10 chain in the country.
By Julie Littman • June 26, 2023 -
How Stinker Stores is remodeling its stores to compete with QSRs
Nearly two years after debuting its fresh food program, the Idaho-based retailer is revamping many of its locations — and building new ones — to position the meal stop front and center.
By Brett Dworski • June 23, 2023 -
Zaxby’s opens first franchise-owned, off-premise-only unit
Chicken Scratch Holdings debuted the drive-thru and takeout-only unit in Hoover, Alabama, earlier this year as the chain pursues national expansion.
By Julie Littman • June 22, 2023 -
SPB Hospitality appoints Josh Kern as CEO
Kern, who has served as interim CEO since August, oversaw the company’s merger with Krystal earlier this year.
By Julie Littman • June 22, 2023 -
Walk-On’s Sports Bistreaux appoints CEO
Chris Dawson, who was previously president at Driven Brands, will support the 78-unit casual chain’s growth as it works toward becoming a 500-unit brand.
By Julie Littman • June 21, 2023 -
Q&A
After first day of trading, Cava plots path to profitability
As a public company, Cava will further strengthen its balance sheet and expand into new markets, CFO Tricia Tolivar said.
By Julie Littman • June 20, 2023 -
Why Fat Brands’ Andy Wiederhorn wants Twin Peaks to go public
Two years after Fat bought the full-service brand for $300 million, it is also considering spinning off the company or selling it for cash.
By Julie Littman • June 20, 2023 -
Dutch Bros hires CKE exec as CMO
Tana Davila will oversee brand and product marketing, creative and the company’s rewards program in her new role.
By Julie Littman • June 20, 2023 -
Caribou Coffee wants to become the third-largest US coffee chain
The brand, which began domestic franchising in 2021, has a pipeline of 300 franchised units that will nearly double its American footprint by 2030.
By Julie Littman • June 16, 2023 -
Perkins parent hires Smokey Bones CEO as top exec
Jim O’Reilly joins Ascent Hospitality to help grow Huddle House and Perkins, and to identify additional brands to acquire.
By Julie Littman • June 13, 2023 -
BurgerFi appoints former Wall Street analyst as CFO
Christopher Jones starts as BurgerFi’s top financial executive on July 10, the same day as its incoming CEO.
By Julie Littman • June 13, 2023 -
Chipotle eliminates 25 jobs in corporate reorganization
The reorganization follows an in-depth review of the chain’s business needs to determine what would best meet the company’s aggressive goals.
By Julie Littman • June 8, 2023 -
Smashburger names interim president to replace Carl Bachmann
Jollibee, the burger chain’s parent company, tasked its chief sustainability and public affairs officer Jose Miñana to lead the burger chain starting June 30.
By Aneurin Canham-Clyne • June 8, 2023 -
California Restaurant Foundation gives out $920K in grants to small independents
This year’s recipients, all with five or fewer units and under $3 million in revenue, will use the money for operational upgrades.
By Aneurin Canham-Clyne • June 8, 2023 -
Hooters creates digital food court for 3 virtual brands
The casual chain plans to expand this portal with additional concepts and new menu options in the future.
By Julie Littman • June 8, 2023