Operations: Page 26


  • An image of a salmon dish from TGI Fridays' Grilled & Sauced menu.
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    Permission granted by TGI Fridays
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    TGI Fridays is just getting started with menu development

    The Grilled & Sauced menu, which launched in June, is part of a larger strategy to modernize the chain’s product offerings.

    By June 30, 2023
  • An image of a woman preparing bags for takeout in a restaurant
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    Dejan_Dundjerski via Getty Images
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    NRA: Only 24% of adult diners added alcohol to their off-premise orders in last 6 months

    A gap between diner interest in off-premise alcohol and actual ordering behavior suggests to-go alcohol sales could further expand, according to a report by the National Restaurant Association. 

    By June 29, 2023
  • A man and a woman dressed as a chef look at a tablet. Explore the Trendlineâž”
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    Wavebreakmedia via Getty Images
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    Trendline

    Back-of-house Technology

    From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
  • An image of a cooking apparatus in Gen Korean BBQ
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    Retrieved from U.S. Securities & Exchange Commission on June 01, 2023
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    Gen Restaurant Group raises over $43M with IPO

    The casual chain began trading Wednesday with its initial public offering priced at $12 per share, almost two weeks after Cava Group’s successful IPO.

    By June 29, 2023
  • Hal Lawlor, Smokey Bones COO and president
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    Permission granted by Smokey Bones
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    Smokey Bones names Hal Lawlor to joint role of president, COO

    Lawlor, who has served as the chain’s COO since 2019, takes on the added role following CEO James O’Reilly’s departure earlier this month.

    By June 29, 2023
  • A picture of three Starbucks Refresher drinks.
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    Courtesy of Starbucks
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    Starbucks extends cold beverage line with addition of 3 Refreshers

    Refreshers, which are typically available during the summer, were the fastest growing beverage at corporate-owned U.S. Starbucks as of 2021 and will now be offered year-round. 

    By June 28, 2023
  • An image of DoorDash rewards for stores
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    Permission granted by DoorDash
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    DoorDash enhances merchant platform with store rewards

    The latest additions for merchants also include personalized growth recommendation and and enhanced Storefront features. 

    By June 28, 2023
  • A photo of a Jeremiah's Italian Ice restaurant.
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    Permission granted by Jeremiah's Italian Ice
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    Jeremiah’s Italian Ice hires CEO, other top executives

    Founder Jeremy Litwack changes roles at the company, paving the way for Michael Keller to become CEO and president.

    By June 28, 2023
  • Chick-fil-A's 'Code Moo' promotional image
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    Courtesy of Chick-fil-A
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    Chick-fil-A beefs up loyalty incentive with ‘Code Moo’ digital game

    The game, which is centered around sabotaging the chain’s fictitious “burger-slinging nemesis,” will dish out 2.5 million food rewards on a weekly basis.

    By Jessica Deyo • June 28, 2023
  • An image of Everytable storefront in NYC
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    Retrieved from Everytable on June 27, 2023
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    Everytable raises $25M to support expansion

    The company will use its latest funding round to grow its stores, which provide affordable meals to underserved communities in California and New York City. 

    By June 27, 2023
  • Casey's thin crust pizza
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    Courtesy of Casey's
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    Casey’s introduces thin-crust pizza

    The popular new selection is the latest update in what’s become the Iowa-based chain’s signature foodservice category.

    By Jeff Wells • June 26, 2023
  • An image of Raising Cane's dog mascot dressed as the Statue of Liberty.
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    Courtesy of Raising Cane's
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    Raising Cane’s enters NYC with Time Square flagship

    The QSR chain plans to open 25 units in the New York City area during the next three years as it works toward becoming a top 10 chain in the country. 

    By June 26, 2023
  • Stinker
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    Permission granted by Stinker Stores
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    How Stinker Stores is remodeling its stores to compete with QSRs

    Nearly two years after debuting its fresh food program, the Idaho-based retailer is revamping many of its locations — and building new ones — to position the meal stop front and center.

    By Brett Dworski • June 23, 2023
  • An image of a to-go-only Zaxby's
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    Permission granted by Zaxby's
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    Zaxby’s opens first franchise-owned, off-premise-only unit

    Chicken Scratch Holdings debuted the drive-thru and takeout-only unit in Hoover, Alabama, earlier this year as the chain pursues national expansion. 

    By June 22, 2023
  • An image of an adult male dressed in a blue sweater.
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    Permission granted by SPB Hospitality
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    SPB Hospitality appoints Josh Kern as CEO

    Kern, who has served as interim CEO since August, oversaw the company’s merger with Krystal earlier this year. 

    By June 22, 2023
  • An image of Chris Dawson, CEO of Walk-On's
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    Permission granted by Walk-On’s Sports Bistreaux and Bar
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    Walk-On’s Sports Bistreaux appoints CEO

    Chris Dawson, who was previously president at Driven Brands, will support the 78-unit casual chain’s growth as it works toward becoming a 500-unit brand. 

    By June 21, 2023
  • An image outside the NYSE with Cava sign
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    Permission granted by NYSE
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    Q&A

    After first day of trading, Cava plots path to profitability

    As a public company, Cava will further strengthen its balance sheet and expand into new markets, CFO Tricia Tolivar said.

    By June 20, 2023
  • An exterior shot of Twin Peaks restaurant
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    Permission granted by Fat Brands/Twin Peaks
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    Why Fat Brands’ Andy Wiederhorn wants Twin Peaks to go public

    Two years after Fat bought the full-service brand for $300 million, it is also considering spinning off the company or selling it for cash.

    By June 20, 2023
  • A picture of Tania Davila, Dutch Bros CMO
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    Courtesy of Dutch Bros
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    Dutch Bros hires CKE exec as CMO

    Tana Davila will oversee brand and product marketing, creative and the company’s rewards program in her new role.

    By June 20, 2023
  • An image of Caribou's drive-thru only store Caribou Cabin
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    Permission granted by Caribou Coffee
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    Caribou Coffee wants to become the third-largest US coffee chain

    The brand, which began domestic franchising in 2021, has a pipeline of 300 franchised units that will nearly double its American footprint by 2030.

    By June 16, 2023
  • An image of Jim O'Reilly, CEO of Ascent Hospitality Management.
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    Courtesy of Ascent Hospitality Management
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    Perkins parent hires Smokey Bones CEO as top exec

    Jim O’Reilly joins Ascent Hospitality to help grow Huddle House and Perkins, and to identify additional brands to acquire. 

    By June 13, 2023
  • An exterior image of a BurgerFi restaurant
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    Permission granted by BurgerFi
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    BurgerFi appoints former Wall Street analyst as CFO

    Christopher Jones starts as BurgerFi’s top financial executive on July 10, the same day as its incoming CEO. 

    By June 13, 2023
  • A picture of a Chipotle with a pickup lane.
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    Courtesy of Chipotle
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    Chipotle eliminates 25 jobs in corporate reorganization

    The reorganization follows an in-depth review of the chain’s business needs to determine what would best meet the company’s aggressive goals. 

    By June 8, 2023
  • A picture of Smashburger's mac n cheese burger.
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    Courtesy of Smashburger
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    Smashburger names interim president to replace Carl Bachmann

    Jollibee, the burger chain’s parent company, tasked its chief sustainability and public affairs officer Jose Miñana to lead the burger chain starting June 30.

    By June 8, 2023
  • An image of a man setting up an opening soon sign.
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    Rawpixel via Getty Images
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    California Restaurant Foundation gives out $920K in grants to small independents

    This year’s recipients, all with five or fewer units and under $3 million in revenue, will use the money for operational upgrades.

    By June 8, 2023
  • An image of the website of Hooters virtual food hall
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    Retrieved from Hooters of America on June 08, 2023
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    Hooters creates digital food court for 3 virtual brands

    The casual chain plans to expand this portal with additional concepts and new menu options in the future. 

    By June 8, 2023