Operations: Page 27

  • An Uber Eats order is handed to an end customer.
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    Courtesy of Uber
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    Uber Eats offers restaurants $10K grants to switch to sustainable packaging

    The company has also teamed with Green Paper Packaging to offer U.S. merchants a 35% discount on sustainable packaging products.

    By • June 8, 2023
  • Person holding up EV charger to car
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    coldsnowstorm via Getty Images
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    Are EV chargers right for your restaurant?

    There are a number of options that restaurant and franchise owners should consider, including charger type, cost and location.

    By Danielle McLean • June 7, 2023
  • A man and a woman dressed as a chef look at a tablet. Explore the Trendline➔
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    Wavebreakmedia via Getty Images
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    Trendline

    Back-of-house Technology

    From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
  • A headshot of Jim Creel, CEO of Taco John's.
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    Permission granted by Taco John's
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    Taco John’s CEO to retire at the end of the year

    Jim Creel, who has been Taco John’s CEO for six years and worked with the chain for over two decades, will retire from the brand by the end of the year.

    By • June 7, 2023
  • An image of a Subway store in China
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    Courtesy of Subway
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    Subway inks 4K-store master franchise deal in China

    The 20-year agreement with Shanghai Fu-Rui-Shi Corporate Development Co. is part of Subway’s push to expand its international presence.

    By • June 7, 2023
  • An image of a building with Cracker Barrel branding
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    Courtesy of Cracker Barrel
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    Cracker Barrel to beta test rewards program in July

    The casual dining chain expects its loyalty program to boost frequency, brand loyalty and customer value while providing the chain with robust guest data. 

    By • June 7, 2023
  • An image of Justin Nedelman, Pressed Juicery CEO.
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    Permission granted by Pressed Juicery
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    How Pressed Juicery’s new CEO wants to enhance products, store experience

    Justin Nedelman, who began leading the chain in June, said Pressed's stores have untapped potential to display and sell additional lines of menu items.

    By • June 6, 2023
  • An image of a Cava logo
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    Mario Tama via Getty Images
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    Cava issues IPO, plans to raise over $245M

    The chain will offer over 14 million shares of common stock priced between $17 and $19, and will use the proceeds to fund new restaurant openings. 

    By • June 5, 2023
  • An image of a woman ordering from a restaurant website.
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    grinvalds via Getty Images
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    Report: Diners who order off restaurant websites tip better, order more often

    These digital customers are more likely to be loyalty members, Paytronix found, and have less time between repeat orders than third-party customers. 

    By • June 5, 2023
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    Drew Angerer via Getty Images
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    Q&A

    Why immigration, tip credit are key political priorities for the NRA

    In the second part of this Q&A, Sean Kennedy, the National Restaurant Association’s EVP of public affairs, talks about labor goals beyond stopping the FAST Recovery Act.

    By • June 5, 2023
  • An image of a cooking apparatus in Gen Korean BBQ
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    Retrieved from U.S. Securities & Exchange Commission on June 01, 2023
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    Gen Korean BBQ parent issues IPO

    Gen Restaurant Group plans to raise $25 million, and its barbecue restaurant chain believes it can to grow from 32 to 250 units in the U.S. 

    By • June 2, 2023
  • An image of a a white building with Chipotle signage at night.
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    Permission granted by Chipotle
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    Chipotle hires Wendy’s exec as chief development officer

    Stephen Piacentini, who has about two decades of restaurant experience, will help Chipotle reach its 7,000 unit goal. 

    By • June 1, 2023
  • A photograph of chefs in a kitchen.
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    sam edwards via Getty Images
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    4 restaurant industry predictions from the NRA Show

    Ghost kitchens, immigration policy, managerial automation and catering could help shape the future of the industry, experts said at the National Restaurant Association Show.

    By • May 31, 2023
  • Papa Johns Cool Ranch Papadia sandwiches in various packaging and contexts.
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    Courtesy of Papa Johns
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    Papadia LTO has boosted same-store sales, report Papa Johns franchisees

    The Doritos Cool Ranch Papadia, which launched in May, led to a sales mix of about 10% during the first three weeks of the launch, a BTIG report shows. 

    By • May 30, 2023
  • BurgerFi CEO Carl Bachmann
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    Courtesy of BurgerFi
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    BurgerFi hires Smashburger president as CEO

    Carl Bachmann will join the public company on July 10 in the midst of several initiatives to improve sales and operations. 

    By • May 30, 2023
  • A photo of the exterior of a Fas Mart.
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    Permission granted by Arko Corp.
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    Arko adding Italian restaurant chain to 3 stores as it zeroes in on foodservice

    The c-store operator is adding Villa Italian Kitchen restaurants to locations in Virginia, Indiana and Arizona, with the first one opening today.

    By Jessica Loder • May 30, 2023
  • Two business owners standing in front of their restaurant named Gadzooks on a sunny day.
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    Permission granted by Square
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    Sponsored by Square

    How this growing QSR uses tech to handle restaurant craziness

    Learn how a restaurant chain owner uses Square technology to keep his orders flowing.

    May 30, 2023
  • An image of the exterior of a Honey Baked Ham.
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    Permission granted by Honey Baked Ham
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    Honey Baked Ham plans to double its revenue in 6 years

    The company, which hasn’t aggressively franchised in the past, signed the largest development deal in its history as it works to open 60 units in six years.

    By • May 26, 2023
  • A photograph of Chili's chicken crisper combo.
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    Permission granted by Chili's
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    Chili’s serves up new Chicken Crispers, margaritas in menu update

    The casual dining restaurant’s latest menu update is part of a strategy to improve core items of Chicken Crispers, burgers, fajitas and margaritas. 

    By • May 25, 2023
  • Atosa Catering Equipment's prototype fry machine at the National Restaurant Association show on May 22, 2023.
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    Aneurin Canham-Clyne/Restaurant Dive
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    Cooking up automation: 4 labor-saving tech solutions at the NRA Show

    From a hand scanner that detects contaminates to a robot arm that can fry, salt and package food, technology is transforming the back of house.

    By • May 23, 2023
  • A rendering of a Biscuitville drive-thru-only unit.
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    Permission granted by Biscuitville
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    Biscuitville to open first drive-thru-only unit in North Carolina

    The restaurant, which will open on May 30, will offer a walk-up window and a single-lane drive-thru. 

    By • May 23, 2023
  • Panera Bread storefront
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    Permission granted by Panera Bread
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    Panera Brands shuffles execs as it prepares to go public

    The company appointed Niren Chaudhary, current Panera Brands CEO, as chairman of the board and José Alberto Dueñas, current CEO at Einstein Bros. Bagels, as Panera Brands’ chief executive. 

    By • May 23, 2023
  • An image of Bonchon CEO Bryan Shin
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    Permission granted by Bonchon
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    Bonchon US appoints CEO

    Bryan Shin, who previously served as the chain’s global CFO for over four years, will oversee initiatives related to menu innovation, store development and improving guest touch points. 

    By • May 23, 2023
  • An image of Adam Oldenburg, CEO of Toppers Pizza
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    Permission granted by Toppers Pizza
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    Toppers founder and CEO resigns

    Scott Gittrich, who has led the brand for over 30 years, will become chairman of the board, and VP of operations Adam Oldenburg will take over as CEO. 

    By • May 22, 2023
  • An image of a customer entering a Cava restaurant.
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    Mario Tama via Getty Images
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    4 takeaways from Cava’s IPO filing

    The restaurant has been operating at a loss for several years, but has an aggressive growth plan to reach 1,000 units by 2032.

    By • May 22, 2023
  • A cook prepares food on a preparation line while a mobile device is attached at the top of the line.
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    Permission granted by Square
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    Sponsored by Square

    The top restaurant trends in 2023

    As consumer dining preferences and economic conditions continue to evolve, it’s important to understand restaurant trends and strategies that work.

    May 22, 2023