Operations: Page 32


  • A photo of an IHOP sign
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    Bruce Bennett via Getty Images
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    IHOP to add third virtual brand

    The casual chain will launch Tender Fix to complement its Thrilled Cheese and Super Mega Dilla brands, which are available in over 1,200 restaurants.

    By March 1, 2023
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    Chicken Salad Chick
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    Chicken Salad Chick targets 35 openings in 2023

    The fast casual chain, which reported a 20% jump in systemwide sales, saw a 10% increase in unit count last year. 

    By Feb. 28, 2023
  • A man and a woman dressed as a chef look at a tablet. Explore the Trendlineâž”
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    Wavebreakmedia via Getty Images
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    Trendline

    Back-of-house Technology

    From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
  • TravelCenters of America
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    Retrieved from TA press release.
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    TravelCenters of America debuts new proprietary restaurant

    The Fork & Compass full-service concept opened last month, after the retailer said it was in the works in November.

    By Brett Dworski • Feb. 28, 2023
  • A chef cooking in the kitchen with pots, pans, and a restaurant stove in the background
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    Miodrag Ignjatovic via Getty Images
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    NRA forecasts 2023 job growth, not major recession

    With jobs up and wage growth moderating, most restaurant operators still expect high labor costs and difficulty hiring, according to the National Restaurant Association’s State of the Industry report.

    By Feb. 28, 2023
  • An image of Danton Nolan at Church's Texas Chicken
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    Courtesy of Church's Texas Chicken
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    Church’s Texas Chicken hires Inspire Brands vet as CFO

    Danton Nolan joins the 1,500-unit chicken chain as it accelerates growth domestically and abroad. 

    By Feb. 27, 2023
  • A picture of Ray Bodnar, the new VP of Franchise Sales and Development at Twin Peaks.
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    Courtesy of Twin Peaks
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    Twin Peaks hires VP to support franchise development

    Ray Bodnar, formerly of Captain D’s and Dickey’s Barbecue Pit, will oversee franchising efforts as Twin Peaks looks to boost U.S. and international growth.

    By Feb. 27, 2023
  • A restaurant worker serving someone at the counter on a Square mobile payment platform.
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    Permission granted by Square
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    Sponsored by Square

    Robots in restaurants? What restaurateurs need to know about this growing trend

    What will it look like for restaurant owners to collaborate with robots?

    By Samantha Stone • Feb. 27, 2023
  • An image of Rush Bowls menu items.
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    Permission granted by Rush Bowls
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    Rush Bowls to triple store count with 100-unit pipeline

    The healthy food brand, which has over 30 locations, will focus on organic growth and expansion within its existing markets. 

    By Feb. 24, 2023
  • A photo of the outside of a Wingstop.
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    Courtesy of Wingstop
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    Wingstop’s traffic growth buoyed by 60% digital mix

    As other QSRs report declines in delivery and digital as consumers return to dine-in, Wingstop says its digital business is growing.

    By Feb. 23, 2023
  • An image of Subway Oasis electric vehicle charging parks.
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    Courtesy of Subway
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    Subway to install EV charging stations at select stores

    The chain will also work with GenZ EV Solutions to create Subway Oasis charging parks with picnic tables, restrooms, green space and playgrounds. 

    By Updated Feb. 21, 2023
  • A restaurant worker serving someone at the counter on a Square mobile payment platform.
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    Permission granted by Square
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    Sponsored by Square

    Robots in restaurants? What restaurateurs need to know about this growing trend

    What will it look like for restaurant owners to collaborate with robots?

    By Samantha Stone • Feb. 21, 2023
  • A photo of Sweet Paris Creperie & Cafe.
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    Permission granted by Sweet Paris Creperie & Cafe
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    How Sweet Paris Creperie & Cafe grew from a craving to an expanding chain

    Co-founders Allison and Ivan Chavez aim to scale the restaurant company from 12 to 100 U.S. locations by 2031.

    By Feb. 17, 2023
  • An image of Chick-fil-A's Brake Room in New York City.
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    Courtesy of Chick-fil-A
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    Chick-fil-A opens free space for food delivery workers in NYC through mid-April

    Couriers in Manhattan can access The Brake Room which has bathrooms, bike storage, electrical outlets, seating, Wi-Fi and beverages.

    By Feb. 16, 2023
  • Burger King gets a fresh look
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    Courtesy of Burger King
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    Burger King is fighting to boost sales, restaurant margins

    The chain says its $400 million Reclaim The Flame brand overhaul is improving sales and profits despite franchisee difficulties.

    By Feb. 15, 2023
  • An image of food bowls from Chipotle's experimental fast casual brand, Farmesa Fresh Eatery.
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    Courtesy of Chipotle
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    Chipotle tests new brand with Kitchen United

    The fast casual concept, Farmesa Fresh Eatery, will fully open next month in Santa Monica, California, and serve as a testing ground for new techniques. 

    By Feb. 15, 2023
  • An image of two people with wine and a bouquet of roses in the foreground.
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    Prostock-Studio via Getty Images
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    63% of consumers plan to order from a restaurant on Valentine’s Day

    Forty-nine percent of consumers celebrating the holiday said they will dine out, while 25% plan to order takeout or delivery, according to a Popmenu study. 

    By Feb. 13, 2023
  • Cardi B and Offset team for duo meal at McDonald's
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    Courtesy of McDonald's
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    McDonald’s readies first-ever duo meal with Cardi B and Offset

    Timed to Valentine's Day, the effort includes tie-ups with dating apps and a kiss cam billboard in Times Square.

    By Chris Kelly , Feb. 13, 2023
  • Photo of 3 peanut butter brownies
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    Permission granted by Mars Foodservices
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    Sponsored by Mars Foodservices

    Spring into profits with trending treats

    Refresh your spring menu and attract customers with four data-backed tips and trends.

    Feb. 13, 2023
  • Brunette female glancing through menu
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    Adobestock/NDABCREATIVITY

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    Sponsored by SpotOn

    How to prepare your restaurant for economic uncertainty

    Maximizing profit is crucial after months of slim margins. And it all starts with your menu.

    Feb. 13, 2023
  • A photo of a Jeremiah's Italian Ice restaurant.
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    Permission granted by Jeremiah's Italian Ice
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    Jeremiah’s Italian Ice plans to triple its units through franchising

    After hitting 100 units in 2022, the company will open 45 stores this year as it aims to reach 300 locations.

    By Feb. 10, 2023
  • An image of Chick-fil-A's cauliflower sandwich
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    Permission granted by Chick-fil-A
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    Chick-fil-A pilots first chicken-free sandwich

    The cauliflower sandwich, which is marinated, breaded and pressure cooked simiarly to its chicken sandwich, will be available in Denver; Charleston, South Carolina; and in the Greensboro-Triad region in North Carolina.

    By Feb. 9, 2023
  • View of micro-fulfillment facility
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    Courtesy of Takeoff Technologies
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    Could grocers and fast food restaurants join forces for online ordering?

    Micro-fulfillment vendor Takeoff Technologies is working with an unnamed retailer to allow shoppers to order groceries and McDonald’s food at once, a senior company official said.

    By Sam Silverstein • Feb. 9, 2023
  • Uber Eats app functionality in stadiums
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    Permission granted by Uber Eats
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    Uber Eats to back community development loans for Black-owned restaurants

    The delivery aggregator will partner with the Local Initiatives Support Corporation to provide financing to Black restaurant owners in disadvantaged neighborhoods.

    By Feb. 8, 2023
  • An image of a a white building with Chipotle signage at night.
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    Permission granted by Chipotle
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    Chipotle will enhance digital service with automated makelines, gamified rewards

    Despite growing to $3 billion in revenue, the chain’s digital business saw sales as a percentage of total revenue level off at around 37% in Q4 2022. 

    By Feb. 8, 2023
  • An image of a menu board inside Fat Brand's first tri-branded location
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    Permission granted by Fat Brands
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    Fat Brands opened a record number of stores in 2022

    Last year’s 142-unit expansion could be surpassed by the 175 units slated to open in 2023 as Fat works toward launching 1,000 units in its pipeline.

    By Feb. 7, 2023