Operations: Page 32
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IHOP to add third virtual brand
The casual chain will launch Tender Fix to complement its Thrilled Cheese and Super Mega Dilla brands, which are available in over 1,200 restaurants.
By Julie Littman • March 1, 2023 -
Chicken Salad Chick targets 35 openings in 2023
The fast casual chain, which reported a 20% jump in systemwide sales, saw a 10% increase in unit count last year.
By Julie Littman • Feb. 28, 2023 -
Trendline
Back-of-house Technology
From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover.
By Restaurant Dive staff -
TravelCenters of America debuts new proprietary restaurant
The Fork & Compass full-service concept opened last month, after the retailer said it was in the works in November.
By Brett Dworski • Feb. 28, 2023 -
NRA forecasts 2023 job growth, not major recession
With jobs up and wage growth moderating, most restaurant operators still expect high labor costs and difficulty hiring, according to the National Restaurant Association’s State of the Industry report.
By Aneurin Canham-Clyne • Feb. 28, 2023 -
Church’s Texas Chicken hires Inspire Brands vet as CFO
Danton Nolan joins the 1,500-unit chicken chain as it accelerates growth domestically and abroad.
By Julie Littman • Feb. 27, 2023 -
Twin Peaks hires VP to support franchise development
Ray Bodnar, formerly of Captain D’s and Dickey’s Barbecue Pit, will oversee franchising efforts as Twin Peaks looks to boost U.S. and international growth.
By Aneurin Canham-Clyne • Feb. 27, 2023 -
Sponsored by Square
Robots in restaurants? What restaurateurs need to know about this growing trend
What will it look like for restaurant owners to collaborate with robots?
By Samantha Stone • Feb. 27, 2023 -
Rush Bowls to triple store count with 100-unit pipeline
The healthy food brand, which has over 30 locations, will focus on organic growth and expansion within its existing markets.
By Julie Littman • Feb. 24, 2023 -
Wingstop’s traffic growth buoyed by 60% digital mix
As other QSRs report declines in delivery and digital as consumers return to dine-in, Wingstop says its digital business is growing.
By Julie Littman • Feb. 23, 2023 -
Subway to install EV charging stations at select stores
The chain will also work with GenZ EV Solutions to create Subway Oasis charging parks with picnic tables, restrooms, green space and playgrounds.
By Julie Littman • Updated Feb. 21, 2023 -
Sponsored by Square
Robots in restaurants? What restaurateurs need to know about this growing trend
What will it look like for restaurant owners to collaborate with robots?
By Samantha Stone • Feb. 21, 2023 -
How Sweet Paris Creperie & Cafe grew from a craving to an expanding chain
Co-founders Allison and Ivan Chavez aim to scale the restaurant company from 12 to 100 U.S. locations by 2031.
By Julie Littman • Feb. 17, 2023 -
Chick-fil-A opens free space for food delivery workers in NYC through mid-April
Couriers in Manhattan can access The Brake Room which has bathrooms, bike storage, electrical outlets, seating, Wi-Fi and beverages.
By Julie Littman • Feb. 16, 2023 -
Burger King is fighting to boost sales, restaurant margins
The chain says its $400 million Reclaim The Flame brand overhaul is improving sales and profits despite franchisee difficulties.
By Aneurin Canham-Clyne • Feb. 15, 2023 -
Chipotle tests new brand with Kitchen United
The fast casual concept, Farmesa Fresh Eatery, will fully open next month in Santa Monica, California, and serve as a testing ground for new techniques.
By Aneurin Canham-Clyne • Feb. 15, 2023 -
63% of consumers plan to order from a restaurant on Valentine’s Day
Forty-nine percent of consumers celebrating the holiday said they will dine out, while 25% plan to order takeout or delivery, according to a Popmenu study.
By Julie Littman • Feb. 13, 2023 -
McDonald’s readies first-ever duo meal with Cardi B and Offset
Timed to Valentine's Day, the effort includes tie-ups with dating apps and a kiss cam billboard in Times Square.
By Chris Kelly , Emma Liem Beckett • Feb. 13, 2023 -
Sponsored by Mars Foodservices
Spring into profits with trending treats
Refresh your spring menu and attract customers with four data-backed tips and trends.
Feb. 13, 2023 -
Sponsored by SpotOn
How to prepare your restaurant for economic uncertainty
Maximizing profit is crucial after months of slim margins. And it all starts with your menu.
Feb. 13, 2023 -
Jeremiah’s Italian Ice plans to triple its units through franchising
After hitting 100 units in 2022, the company will open 45 stores this year as it aims to reach 300 locations.
By Julie Littman • Feb. 10, 2023 -
Chick-fil-A pilots first chicken-free sandwich
The cauliflower sandwich, which is marinated, breaded and pressure cooked simiarly to its chicken sandwich, will be available in Denver; Charleston, South Carolina; and in the Greensboro-Triad region in North Carolina.
By Julie Littman • Feb. 9, 2023 -
Could grocers and fast food restaurants join forces for online ordering?
Micro-fulfillment vendor Takeoff Technologies is working with an unnamed retailer to allow shoppers to order groceries and McDonald’s food at once, a senior company official said.
By Sam Silverstein • Feb. 9, 2023 -
Uber Eats to back community development loans for Black-owned restaurants
The delivery aggregator will partner with the Local Initiatives Support Corporation to provide financing to Black restaurant owners in disadvantaged neighborhoods.
By Aneurin Canham-Clyne • Feb. 8, 2023 -
Chipotle will enhance digital service with automated makelines, gamified rewards
Despite growing to $3 billion in revenue, the chain’s digital business saw sales as a percentage of total revenue level off at around 37% in Q4 2022.
By Julie Littman • Feb. 8, 2023 -
Fat Brands opened a record number of stores in 2022
Last year’s 142-unit expansion could be surpassed by the 175 units slated to open in 2023 as Fat works toward launching 1,000 units in its pipeline.
By Julie Littman • Feb. 7, 2023