Operations: Page 31


  • Food hall in grocery store
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    Courtesy of Kitchen United
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    Saladworks opens 2 units in Kitchen United Mix Food Halls

    The fast casual chain is offering on-the-go meals, takeout and delivery at two food halls within Kroger grocery stores in Columbus, Ohio.

    By Dec. 14, 2022
  • A turned over blue bag of Doritos and several dishes prepared with the chips sit under multi-colored neon branding reading, "Doritos After Dark."
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    Retrieved from Frito-Lay North America on December 14, 2022
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    Doritos opens ghost kitchen catering to late-night cravings

    Doritos After the Dark runs through the winter solstice and features globally inspired dishes, like a sandwich based on a banh mi.

    By Peter Adams • Dec. 14, 2022
  • A man and a woman dressed as a chef look at a tablet. Explore the Trendline
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    Wavebreakmedia via Getty Images
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    Trendline

    Back-of-house Technology

    From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
  • Menu items from Nathan's Famous
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    Permission granted by Nathan's Famous
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    Nathan’s Famous offers 50% off franchise fee for store conversions

    Operators who convert their restaurants to Nathan’s Famous can save roughly $15,000 on fees and gain access to the hot dog chain’s virtual brands. 

    By Dec. 14, 2022
  • Uber Eats online ordering feature that launched July 2020
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    Permission granted by Uber Eats
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    Survey: 79% of diners expect option to use technology to order from casual restaurants

    Online ordering is used most frequently by consumers under 30, followed by phone and the restaurant's app, according to a HungerRush report.

    By Dec. 13, 2022
  • A photograph of a beige building that says Eggs Up Grill
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    Permission granted by Eggs Up Grill
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    Franchise spotlight: Eggs Up Grill leans into hot breakfast segment, accelerates growth

    Twenty-five years after opening its first restaurant in South Carolina, the breakfast chain signed a 30-unit development deal, its largest yet.

    By Dec. 12, 2022
  • love's
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    Retrieved from Love's press release.
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    Love’s grows franchise partnership with Bojangles next year

    The retailer will open its 10th Bojangles in February in Jacksonville, Florida, as part of its 40-location franchise agreement.

    By Brett Dworski • Dec. 12, 2022
  • Man and woman looking into laptop inspecting food ingredient
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    Permission granted by Remy Robotics
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    Sponsored by Remy Robotics

    Top trends for food tech and automation in 2023

    Automation is here to stay. 2023 is set to be the year robotics turn labor shortages into profitability.

    By Yegor Traiman, CEO of Remy Robotics • Dec. 12, 2022
  • A photograph of Senator Patty Murray (D-WA) looking very concerned for the plight of restaurateurs.
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    Courtesy of Patty Murray
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    Restaurant Revitalization Fund

    Senators introduce tax credit bill for restaurants left out of RRF

    The bill would provide payroll tax relief of up to $25,000 for eligible restaurants that applied for but didn’t receive Restaurant Revitalization Fund money. 

    By Dec. 9, 2022
  • A picture of an A&W located at a gas station.
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    Permission granted by A&W
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    A&W shifts focus toward non-traditional development

    The QSR chain, which has healthy non-traditional growth internationally, is targeting locations in airports, colleges and grocery stores across the U.S.

    By Dec. 8, 2022
  • An image of six people at a table in a restaurant wearing Santa hats
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    SolStock via Getty Images
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    NRA: 77% of consumers plan to order from restaurants during the holidays

    A National Restaurant Association survey found strong consumer sentiment for dining out, but data from OpenTable suggests visits still lag behind 2019 levels.

    By Dec. 8, 2022
  • An photograph of five people behind a desk.
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    Courtesy of Pret A Manger
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    Pret A Manger franchisee to develop 40 units in California

    Dallas Holdings, which operates eight Pret cafes in the U.K., will open new units as the 550-unit chain aims to double its store count in five years. 

    By Dec. 7, 2022
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    Permission granted by Buffalo Wings & Rings
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    Franchise spotlight: How Wings & Rings found new direction after rebrand

    A year after changing its name, the company has boosted franchisee interest with discounted fees, new store designs and a more efficient POS system.

    By Dec. 7, 2022
  • Potbelly Sandwich Shop in National Harbor, Maryland, taken by Julie Littman of Restaurant Dive
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    Julie Littman/Restaurant Dive
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    Potbelly accelerates franchise momentum with 25 new units

    Four existing franchisees plan to open additional units over the next six years, which will help the fast casual chain reach its goal of 2,000 units. 

    By Dec. 6, 2022
  • An image of a Little Caesars building with a drive thru
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    Permission granted by Little Caesars
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    Q&A

    Little Caesars’ delivery, digital channels spark new development opportunities

    Chief Development Officer Jeremy Vitaro discusses how the chain’s diversified asset mix, delivery and customized in-app ordering is opening up new markets. 

    By Dec. 6, 2022
  • An image of a waitress serving three people at a table.
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    Hispanolistic via Getty Images
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    The biggest factors shaping the restaurant industry in 2022

    Restaurant Dive has rounded up key articles that reflect a year marked by financial struggle, union momentum, continued off-premise development and transitions of power for the segment.

    By Dec. 5, 2022
  • Texas c-store chain becomes franchisee for Captain D’s restaurants

    Checkout Food Stores is set to open 10 of the seafood joints around the Houston area, joining companies like EG Group and Hy-Vee in the restaurant franchise game.

    By Brett Dworski • Dec. 5, 2022
  • A box of iceberg lettuce is packaged for sale.
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    Jack Taylor via Getty Images
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    Subway, Chick-fil-A alert customers on lettuce crunch

    Dole's COO warned of "complete crop failure in the industry" driven by extreme heat.

    By Alejandra Carranza • Dec. 2, 2022
  • Hogs
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    Scott Olson via Getty Images
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    McDonald’s sues meat companies for accusations of pork price-fixing

    Smithfield, Tyson, JBS and Hormel are among the processors the fast food giant claims have worked together since 2008 to inflate the price of pork.

    By Chris Casey • Dec. 1, 2022
  • MOD Pizza
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    Permission granted by MOD Pizza
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    Mod Pizza extends benefits to include tuition-free degrees

    Over 10,000 workers can access bachelor’s degree programs, professional certificates and English language learning through a partnership with Guild. 

    By Dec. 1, 2022
  • An image of a menu board inside Fat Brand's first tri-branded location
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    Permission granted by Fat Brands
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    Fat Brands opens first tri-branded restaurant in California

    Menu items from Fatburger, Buffalo’s Express and Hot Dog on a Stick will be served in this location, which expands the company’s co-branding strategy. 

    By Nov. 30, 2022
  • DoorDash and 2,000 grocery partners will waive delivery fees
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    Permission granted by DoorDash
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    Deep Dive

    How new verticals boost DoorDash’s momentum

    The delivery giant’s expansion into convenience, grocery and other retail has helped it reach new customers and increase loyalty on its platforms.

    By Nov. 30, 2022
  • An image of a small restaurant with a blue overhang.
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    Permission granted by Grégoire
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    Franchise spotlight: Berkeley-based Grégoire cooks up growth plans

    Founder Grégoire Jacquet, who opened his namesake restaurant in 2002, has conceptualized culinary hubs that will prepare items for nearby franchisees.

    By Nov. 28, 2022
  • Graphic image of drive-thru system
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    Permission granted by Presto Automation Inc.
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    Sponsored by Presto

    Computer vision: An essential extension to drive-thru voice automation

    The future of the drive-thru is now. Here are four capabilities your drive-thru computer vision technology should have.

    Nov. 28, 2022
  • A drive thru sign advertising a fast food restaurant
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    NeonJellyfish via Getty Images
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    Drive-thru expansion is riddled with challenges, but restaurants reap the rewards

    Chains are developing smaller stores, adding second drive-thru lanes and anticipating delays as they grow this off-premise channel.

    By Nov. 23, 2022
  • An aerial image of an A&W double drive-thru restaurant
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    Permission granted by Anthony Walker/A&W
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    How a second drive-thru lane boosted sales for an A&W franchisee

    After investing $80,000 in the drive-thru renovation, franchisee Anthony Walker said drive-thru sales went “through the roof” and total roughly 65% of sales.

    By Nov. 23, 2022