Operations: Page 4
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M.O. Stevens. (2009). Retrieved from Wikimedia Commons.
Shari’s closes remaining Oregon restaurants
The casual chain, which had 42 locations in the state at the beginning of this year and has faced financial difficulties, has an estimated 17 locations left in the Northwest.
By Julie Littman • Oct. 22, 2024 -
Brandon Bell via Getty Images
Chick-fil-A is tops for reputation, new report shows
However, customers were increasingly upset over the chain’s rising prices — a sentiment shared across fast food customers, according to Chatmeter data.
By Julie Littman • Oct. 22, 2024 -
Explore the Trendline➔
Wavebreakmedia via Getty Images
TrendlineBack-of-house Technology
From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover.
By Restaurant Dive staff -
Courtesy of Jollibee
Jollibee launches first loyalty program
Members will gain access to exclusive deals and product news as well as give feedback on new menu items.
By Julie Littman • Oct. 22, 2024 -
Spencer Platt via Getty Images
Amex Q3 restaurant spending growth edges down
The card issuer has recently focused on courting cardholders hungry for restaurant services, but last week reported spending growth in that category had waned.
By Lynne Marek • Oct. 21, 2024 -
Courtesy of Fuzzy's Taco Shop
Fuzzy’s Taco Shop names new president, COO
The Dine Brand chain promoted Patrick Kirk to the dual role of president and CMO and hired Marshall Claycamp from sister brand IHOP as its COO.
By Julie Littman • Oct. 21, 2024 -
Drazen Zigic via Getty Images
OpinionServing the electorate: Restaurants and voters share common ground this election
Inflation, the job market, economy, taxes and immigration reform are key issues impacting operators ahead of the election, writes the National Restaurant Association’s Michelle Korsmo.
By Michelle Korsmo • Oct. 18, 2024 -
Courtesy of Richtech Robotics
Richtech Robotics to open 20 more automated restaurants inside Walmart stores
The tech company, which uses robotic arms to create drinks, will become a Ghost Kitchens America franchisee as part of its expansion plans.
By Julie Littman • Oct. 18, 2024 -
Courtesy of Chick-fil-A
Chick-fil-A to open first Singapore restaurant, enter Asia in 2025
The chicken chain will invest $75 million over 10 years to support its expansion within Singapore, which will provide a gateway into the rest of the continent.
By Julie Littman • Oct. 17, 2024 -
Courtesy of Dickey's
Dickey’s enhances menu with Southern-inspired fare
The new menu accompanies recent strategic initiatives that include ceasing expansion of its non-barbecue brands and reinvesting in its traditional restaurants.
By Julie Littman • Oct. 16, 2024 -
Courtesy of Kraft Heinz
Kraft Heinz ‘betting big’ on reaching consumers away from home
The ketchup and Mac & Cheese maker said its foodservice unit is “an integral strategic building block” to growing its business and raising brand awareness.
By Christopher Doering • Oct. 16, 2024 -
Permission granted by Restaurant Technologies
Sponsored by Restaurant Technologies3 ways kitchen automation reduces costs for restaurants
Here are three ways kitchen automation can directly impact the bottom line.
Oct. 14, 2024 -
franckreporter via Getty Images
Sponsored by MARS FoodservicesHow restaurants can thrive in the experience economy
Consumers are focusing on experiences rather than material goods, and restaurants are in the sweet spot to take advantage of this “experiential economy.”
Oct. 14, 2024 -
Permission granted by Rusty Taco
Q&A // Meet the execHow Rusty Taco’s president is plotting sustainable growth
Daniel Smith, who joined the chain earlier this year, is restructuring corporate to assist operators, boost franchise communication and optimize its business.
By Julie Littman • Oct. 9, 2024 -
Permission granted by Noodles & Company
Noodles & Company brings new flavors to menu with 3 dishes
The fast casual chain’s transformation will touch two-thirds of the menu and will fill in flavor gaps with items like Chipotle Chicken Cavatappi.
By Julie Littman • Oct. 9, 2024 -
Scott Olson via Getty Images
Study: Chick-fil-A leads in drive-thru satisfaction, Taco Bell in speed
Intouch Insight’s drive-thru study found across-the-board improvements in chains’ speed. The firm added Raising Cane’s to its ranking for the first time.
By Aneurin Canham-Clyne • Oct. 7, 2024 -
Courtesy of Woworks
Woworks opens first Barberitos redesign in Florida
Two years after Woworks bought the fast casual brand, a newly imagined storefront opened in Temple Terrace, Florida, in September.
By Julie Littman • Oct. 3, 2024 -
Justin Sullivan via Getty Images
Panera undertakes more corporate layoffs
An unspecified number of employees have been cut from its St. Louis and Newton, Massachusetts support centers, marking its second layoff round in 11 months.
By Julie Littman • Oct. 2, 2024 -
Courtesy of Subway
Subway has signed commitments for 10K restaurants globally
Over the past three years, the chain signed over 20 master franchise agreements that will push the sandwich chain close to 50,000 units.
By Julie Littman • Oct. 2, 2024 -
Aneurin Canham-Clyne/Restaurant Dive
9 restaurant industry trade shows to attend in 2025
The coming year is brimming with restaurant conferences and trade shows covering key issues for the business sector, from franchising strategy to economic forecasts.
By Restaurant Dive Staff • Oct. 1, 2024 -
Courtesy of Dickey's Barbecue Pit
Dickey’s to cease expanding non-barbecue brands
Virtual brands grew over the past four years, but never had the same success of Dickey’s Barbecue, said Roland Dickey Jr., CEO of Dickey’s Capital Group.
By Julie Littman • Oct. 1, 2024 -
Retrieved from Couche-Tard.
The c-store value deals keep on rolling
Circle K and EG America are the latest players to launch $5 meals amid what's become a booming trend this year to compete with QSRs.
By Brett Dworski • Sept. 30, 2024 -
Courtesy of Sweetgreen
Sweetgreen opens first restaurant in Carolinas
The Southeast, where the chain has almost 20 stores in Georgia and Florida, has proven to be a strong market for the chain with solid sales.
By Julie Littman • Sept. 30, 2024 -
Permission granted by ReposiTrak
Sponsored by ReposiTrakQ&A: Will you need to find new suppliers because of FSMA 204 food traceability?
Will you need new tomato, fresh herb, finfish, shell egg suppliers (and more) if they can't do traceability? Will labels alone work for traceability? Check out this Q&A.
By Randy Fields, ReposiTrak Chairman and CEO • Sept. 30, 2024 -
NewSaetiew via Getty Images
Restaurant comp sales recovering in September, report shows
The first three weeks of the month indicate a return to positive same-store sales following a 0.4% dip in August and a rough second quarter, per Black Box Intelligence.
By Julie Littman • Sept. 27, 2024 -
Permission granted by Black Rock Coffee
Q&ABlack Rock Coffee CEO: Experience is key to stand out in glut of ‘beverage places’
As more and more brands serve a wider array of coffee and caffeinated drinks, in-store service will become more important, Mark Davis said.
By Aneurin Canham-Clyne • Sept. 27, 2024
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