Operations: Page 45
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Tim Boyle via Getty Images
Restaurant Revitalization FundIRC: 86% of restaurants may close without an RRF refill
A new survey from the Independent Restaurant Coalition reports a 4% jump since September in the number of operators who think they won't be able to keep their kitchens open.
By Alicia Kelso • Dec. 10, 2021 -
Courtesy of California Pizza Kitchen
California Pizza Kitchen debuts domestic franchising program
Just over a year after the full-service pizza chain emerged from bankruptcy, it has shifted its focus to U.S. growth alongside increased global development.
By Julie Littman • Dec. 9, 2021 -
Explore the Trendline➔
Wavebreakmedia via Getty Images
TrendlineBack-of-house Technology
From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover.
By Restaurant Dive staff -
Permission granted by DoorDash
DoorDash plans to offer rapid delivery for retailers
To enable its entrance into the 15-minute delivery fray in New York City, the company has created DashCorps to employ full-time couriers.
By Jeff Wells • Dec. 6, 2021 -
Courtesy of REEF Technology
Deep Dive // Reef Technology's expansionReef's ghost kitchen expansion mired in permit, health inspection infractions
In the Sunshine State alone, more than one-third of active Reef mobile kitchen licenses had high-level health and safety infractions, Restaurant Dive found.
By Aneurin Canham-Clyne • Dec. 2, 2021 -
Courtesy of Restaurant Brands International
Burger King to simplify menu to boost drive-thru times
The chain is planning to remove complicated sandwich builds and improve menu design to help customers make quicker decisions at the drive-thru.
By Julie Littman • Dec. 2, 2021 -
Permission granted by Shake Shack
Shake Shack to open first drive-thru location
The fast casual chain plans to open 10 drive-thrus in 2022 as part of its shifting development strategy to expand further into suburban markets.
By Alicia Kelso • Dec. 1, 2021 -
Wennington, Jay. (2014). "Gourmet meal and white wine" [Photograph]. Retrieved from Unsplash.
Survey: 38% of operators expect holiday sales to top pre-pandemic levels
Eighty-three percent of Americans plan to dine out this holiday season, and 46% of restaurant operators expect sales to return to pre-COVID-19 levels.
By Alicia Kelso • Nov. 29, 2021 -
Permission granted by 7shifts
Sponsored by 7shiftsIntroducing 7shifts Academy: Free online restaurant management courses
More than 50% of hospitality professionals want more training and professional development opportunities in order to stay engaged – take advantage of these free online courses.
Nov. 29, 2021 -
Courtesy of Starbucks
Starbucks, Amazon Go open cashierless store concept in NYC
The two plan to open additional stores in 2022, as more retailers experiment with grab-and-go technology.
By Tatiana Walk-Morris • Nov. 19, 2021 -
Permission granted by Kitchen United
Kitchen United helped pioneer ghost kitchens. Here's what's next.
The innovative operator is entering new markets, expanding its warehouse-like network and adding partnerships with retailers, all based on low-capital outlay for brands.
By Aneurin Canham-Clyne • Nov. 17, 2021 -
Courtesy of PR Newswire
C3 founder leads $20M funding round to establish robotic kitchen startup
The investment includes a partnership with C3, which will initially test Nommi's automated cooking system for "Iron Chef" Masaharu Morimoto's Sa'Moto restaurant brand.
By Alicia Kelso • Nov. 17, 2021 -
Courtesy of Toast
Toast's new restaurant products suite aims to alleviate labor pressure
Based on customer feedback, the POS platform developed features that will help operators manage operations and pay, Co-founder and President Aman Narang said.
By Emma Liem Beckett • Nov. 16, 2021 -
Courtesy of Burgerville
Burgerville and IWW ratify a contract in fast food first
The contract, which covers Burgerville's five unionized shops and expires in May 2023, secures wage raises and tipping, along with new benefits.
By Alicia Kelso • Updated Dec. 20, 2021 -
Permission for use provided by Atmosphere TV
Sponsored by Atmosphere TVMake your business an escape from holiday stress with custom entertainment
As the holiday season ramps up, so do customers' stress levels — here’s how businesses can be more mindful.
Nov. 15, 2021 -
Permission granted by C3
Why C3 is betting on virtual brands inspired by online influencers
The food tech platform has created an innovation hub to develop delivery-only brands with digital content creators and reach lucrative younger audiences.
By Julie Littman • Nov. 11, 2021 -
Permission granted by Inspire Brands
Inspire Brands opens its first ghost kitchen
Alliance Kitchen offers menu items for delivery and takeout from Arby's, Sonic, Jimmy John's, Buffalo Wild Wings and Rusty Taco.
By Alicia Kelso • Nov. 10, 2021 -
Courtesy of DoorDash
DoorDash enters Goldbelly's turf, offers nationwide restaurant shipping
The platform's new offering allows diners to order from restaurants and retailers from around the country without a delivery fee.
By Alicia Kelso • Nov. 8, 2021 -
Joe Raedle via Getty Images
Deep DiveLack of capital, legislative restrictions may impede franchisees in 2022
Despite these hurdles, there is still runway left for expansion, experts say, and competition for high-quality operators.
By Emma Liem Beckett • Nov. 8, 2021 -
Courtesy of Dickey's Barbecue Pit
Dickey's accelerates expansion with 100 more units through Ghost Kitchen Brands
The barbecue chain continues to partner with ghost kitchen companies to expand its presence in North America. The latest collaboration brings it into Walmart.
By Alicia Kelso • Nov. 5, 2021 -
Scott Olson via Getty Images
Shake Shack plans largest expansion to date with up to 50 units in 2022
The company will focus primarily on suburban markets where units can be built in freestanding locations or within shopping centers, executives said Thursday.
By Julie Littman • Nov. 5, 2021 -
McDonald's expects commodity inflation up to 4%
The world's biggest restaurant chain also has faced difficulties procuring kitchen equipment and delays opening some new restaurants.
By Colin Campbell • Nov. 5, 2021 -
Courtesy of Domino's
5 ways QSRs are embracing technology
From drone delivery to artificial intelligence, fast food chains around the country are testing new ways to reach customers and fill the labor gap.
By Julie Littman • Nov. 3, 2021 -
Permission granted by Curry Up Now
Deep DiveWhy franchisors are targeting Texas and Florida
A friendly business environment, strong population growth and lax COVID-19 restrictions have made the two states popular for franchise expansion.
By Julie Littman • Nov. 1, 2021 -
stockstudioX via Getty Images
Sponsored by T-Mobile For BusinessEmerging technologies call for robust data network
Data-driven decisions will expand beyond sales and staffing applications to guest services, supply-chain logistics and menu development, allowing restaurants to adapt what to sell in real-time as demand dictates.
Nov. 1, 2021 -
Permission granted by McAlister's
Q&AHow McAlister's plans to become a $1B brand by 2024
Chief Brand Officer Mike Freeman discusses how franchisees are supporting the deli chain's growth goal to reach over 650 units.
By Julie Littman • Oct. 28, 2021
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