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April 18, 2022

Gen Z is attracted to flexible restaurant jobs. But what makes them stay?

Positive corporate culture and authentic, charitable missions may be better means to retain these young workers than increased hourly rates amid the Great Resignation, writes Tim Weiderhoft, CEO of Wow Wow Hawaiian Lemonade.

By Tim Weiderhoft • April 14, 2022

DOL: 7 Little Caesars franchises fined $161K for allowing teens to perform unsafe work

Tennessee franchises allowed 15-year-olds to prepare food for baking, remove it from ovens and operate a vertical stand-up mixing machine, investigators found.

By Laurel Kalser • April 13, 2022

Starbucks taps new chief strategy officer amid growing union tension

Frank Britt will report directly to interim CEO Howard Schultz, who wrote a blog post Monday suggesting the union's goal is at odds with the company's values.

By Aneurin Canham-Clyne • April 11, 2022

New York legalizes to-go cocktails through 2025

Gov. Kathy Hochul signed the state's budget deal, which also establishes a reform commission designed to modernize New York's alcohol regulations, on Saturday.

By Aneurin Canham-Clyne • Updated April 12, 2022

Chick-fil-A awards $24M in college scholarships to nearly 12,700 employees

More than 2,200 of this year's scholarships were funded from sales of its bottled sauces, introduced in 2020 and sold at select retailers.

By Alicia Kelso • April 7, 2022

House passes bill that would inject $42B into Restaurant Revitalization Fund

If H.R. 3807 passes the Senate, the 177,000 restaurants that were approved for but didn't receive RRF grants will be in a queue to receive funding, legislators said on a call hosted by the Independent Restaurant Coalition.

By Emma Liem Beckett • April 7, 2022

Long John Silver's pays $200K to settle teen's sexual harassment, retaliation claim

After a 17-year-old worker complained of a manager sending her explicit videos and propositioning her, the company refused to investigate and ultimately fired her, EEOC alleged.

By Laurel Kalser • April 7, 2022

House, Senate introduce bills adding $40B to RRF

The House is expected to vote on a $42 billion refill bill this week, while Sen. Benjamin Cardin introduced a similar bill to add $40 billion to the RRF Tuesday.

By Emma Liem Beckett • Updated April 6, 2022

Howard Schultz suspends Starbucks share repurchase program

The move will let the chain invest more profit into employees and stores "to create long-term value for all stakeholders," Schultz wrote on Monday. 

By Alicia Kelso • April 5, 2022

Foodservice added 250K jobs in first 3 months of 2022

Employment in the sector still lags behind February 2020 levels by about 820,000 jobs, but this is the smallest gap to date between pre-pandemic and current job levels.

By Aneurin Canham-Clyne • April 4, 2022

Yelp partners with Hazel Analytics to expand health scores on its platform

Hazel Analytics will incorporate data from health departments across 48 U.S. states to facilitate health scores across Yelp's nearly 700,000 pages.

By Alicia Kelso • March 31, 2022

Sbarro adds same-day pay option for employees

The pizza chain hopes provider DailyPay will bolster recruitment and retention efforts by helping workers avoid payday bills and overdraft fees. 

By Alicia Kelso • March 23, 2022

DC Attorney General sues Grubhub over hidden fees

The complaint alleges Grubhub offered delivery from over 1,000 District restaurants without their consent, but Grubhub denies violating local laws.

By Aneurin Canham-Clyne • March 22, 2022

11th Cir. OKs 'Salt Bae' restaurant's compensation scheme

The case hinged on whether a nonvoluntary "service charge" added to a customer's bill should be treated as a tip.

By Emilie Shumway • March 21, 2022

Starbucks shareholders urge for 'neutrality' in face of union's spread

Seventy-three shareholders representing $3.4 trillion in assets are concerned with the optics of alleged retaliatory firings and "captive audience meetings."

By Emma Liem Beckett • March 17, 2022

7 details restaurants need to include in sexual harassment policies

With Sexual Assault Awareness Month in April, it's time to develop new restaurant and bar policies and take a harder look at existing ones, writes Jarrett Wagner, a risk control representative at Society Insurance.

By Jarrett Wagner • March 17, 2022

EEOC sues Chipotle over sexual harassment in Washington state

The U.S. Equal Employment Opportunity Commission alleges several female employees were sexually harassed from October 2019 to June 2020.

By Alicia Kelso • March 15, 2022

In absence of RRF, restaurants can use tech to boost recovery

A provision that would refill the Restaurant Revitalization Fund was nixed from the final version of the omnibus spending bill, but operators have the tools they need to thrive, writes Ben Pryor, head of innovation for SpotOn.

By Ben Pryor • March 10, 2022

Starbucks union wins 3 more stores in Buffalo elections

The coffee chain's union organizers have secured more momentum than expected, but still face more than 100 elections and "a war of attrition," according to a labor expert.

By Aneurin Canham-Clyne • March 10, 2022

Congress should double down on the Restaurant Revitalization Fund at this critical juncture

Restaurants have survived but need more help in this "New Hospitality" era, writes Chris Comparato, CEO of Toast.

By Chris Comparato • March 7, 2022

Starbucks Workers United wins first store election outside of Buffalo

With national political momentum and more than 100 stores organizing, Starbucks Workers United's movement continues to grow after a location in Mesa, Arizona, voted yes. 

By Aneurin Canham-Clyne • Feb. 25, 2022

California's $15 minimum wage begins this year. Debate on the next increase has already begun.

Advocates say the change is needed to keep up with living costs, but one management-side attorney said municipal governments may struggle to adapt.

By Ryan Golden • Feb. 25, 2022

Checkers & Rally's to deploy Valyant AI at franchisee drive-thrus

Valyant's conversational artificial intelligence, called "Holly," is currently used at 12 of the chain's franchised restaurants. The chain will deploy Presto's AI at all of its corporate units. 

By Aneurin Canham-Clyne • Feb. 23, 2022

Chipotle hikes executive pay ties to DEI, environmental targets

Annual bonuses will be impacted by up to 15%, up from 10% in 2021.

By Emma Liem Beckett • Feb. 23, 2022