Labor and Policy: Page 19


  • Waitress in Tex-Mex restaurant disappointed in small tip from customer.
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    SDI Productions via Getty Images
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    Restaurant Law Center files suit against Biden administration's tip credit policy

    The National Restaurant Association's Restaurant Law Center and the Texas Restaurant Association allege the Department of Labor's changes to tipping regulation are arbitrary and capricious.

    By Alicia Kelso • Dec. 7, 2021
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    Drew Angerer via Getty Images
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    NYC expands vaccine requirement to all private-sector workers

    The mandate, which may spark legal challenges, stretches the city's indoor dining vaccine requirement to include children aged 5 to 11 years old. 

    By Ryan Golden • Dec. 7, 2021
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    Tasos Katopodis via Getty Images
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    Suit alleges Starbucks youth recruitment program was 'blatant' age discrimination

    A suit claims managers over 40 years of age were denied promotions and fired at the coffee giant, as workers increase scrutiny on age discrimination. 

    By Kate Tornone • Dec. 6, 2021
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    Permission granted by DoorDash
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    DoorDash plans to offer rapid delivery for retailers

    To enable its entrance into the 15-minute delivery fray in New York City, the company has created DashCorps to employ full-time couriers. 

    By Jeff Wells • Dec. 6, 2021
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    Tim Boyle via Getty Images
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    Survey: Majority of diners now tip 20% or more

    Fifty-eight percent of customers have increased the amount they tip servers and delivery drivers since the start of the pandemic, according to Popmenu.

    By Alicia Kelso • Dec. 3, 2021
  • A young woman customer placing her order at a fast food convenience restaurant.
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    YinYang via Getty Images
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    Study: Teens make up nearly a quarter of limited-service restaurant workforce

    The restaurant industry employs proportionally more teenagers, age 18 and younger, than it did in 2019, according to Black Box Intelligence data. 

    By Alicia Kelso • Dec. 2, 2021
  • Starbucks Canada
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    Permission granted by Starbucks
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    Starbucks unionization efforts

    Ahead of Starbucks Union election, a look back at the campaign

    On Dec. 9, the National Labor Relations Board will count ballots from three Buffalo-area stores voting on unionization, and Restaurant Dive will be on the ground to cover the outcome.

    Nov. 30, 2021
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    Win McNamee via Getty Images
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    SCOTUS to hear Taco Bell employee's arbitration case

    A key point of contention concerns whether, as the employee claimed, her employer waived its right to arbitration by acting inconsistently with that right.

    By Ryan Golden • Nov. 29, 2021
  • Waitress in Tex-Mex restaurant disappointed in small tip from customer.
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    SDI Productions via Getty Images
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    3 ways tipping laws have changed in 2021

    From tipping pools to the 80/20 rule, the U.S. Department of Labor has made major revisions to how tips are calculated, which may pressure operators.

    By Nov. 24, 2021
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    Spencer Platt via Getty Images
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    Study: 28% of unvaccinated consumers would consider lying about their status in order to dine out

    While 59% of U.S. consumers support businesses requiring vaccination, 21% do not, according to research from Qualtrics.

    By Alicia Kelso • Nov. 23, 2021
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    Joe Raedle via Getty Images
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    Starbucks unionization efforts

    Starbucks workers in Arizona petition for a union election

    The growth of Starbucks' union drive may reflect increased labor power in the restaurant industry, visible in one-day strikes in non-union restaurant locations.

    By Nov. 19, 2021
  • Burgerville
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    Courtesy of Burgerville
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    Burgerville and IWW ratify a contract in fast food first

    The contract, which covers Burgerville's five unionized shops and expires in May 2023, secures wage raises and tipping, along with new benefits. 

    By Alicia Kelso • Updated Dec. 20, 2021
  • restaurant worker PPE
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    dapiki moto. (2020). "New Normal" [Photograph]. Retrieved from Unsplash.
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    The restaurant labor crisis in 5 stats

    Data shows how the COVID-19 delta variant erased much of the recovery for operators and drove restaurant worker quit rates to a historic high.

    By Nov. 12, 2021
  • Starbucks sustainable cups
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    Courtesy of Starbucks
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    Starbucks unionization efforts

    Starbucks workers allege union busting

    Employees claim the coffee chain violated the National Labor Relations Act two days before former CEO Howard Schultz visited Buffalo ahead of a union vote.

    By Nov. 8, 2021
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    Mario Tama via Getty Images
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    Court stays employer vaccine mandate

    The 5th Circuit ordered the stay due to "grave statutory and constitutional issues with the Mandate."

    By Kathryn Moody • Nov. 8, 2021
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    Anna Moneymaker via Getty Images
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    OSHA: Employers have 60 days to mandate COVID-19 vaccines

    It is a monumental — if expected — development for workplaces throughout the U.S. But expect the news on the Emergency Temporary Standard to move fast.

    By Ryan Golden • Updated Nov. 4, 2021
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    Michael M. Santiago via Getty Images
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    DoorDash adds delivery worker safety features

    Following increases in theft and violence against its couriers, DoorDash added SafeDash so these workers can contact an ADT agent to request assistance during situations where they feel unsafe.

    By Nov. 4, 2021
  • A Southeastern Freight Lines truck
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    Permission granted by Southeastern Freight Lines
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    NRA pushes Biden admin for supply chain solutions

    Ninety-five percent of restaurants have experienced significant supply delays or shortages of key food items in recent months, according to the National Restaurant Association. 

    By Alicia Kelso • Nov. 2, 2021
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    Spencer Platt via Getty Images
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    Survey: 67% of NYC restaurants lost customers to vaccine mandate

    A New York State Restaurant Association study found more than 90% of Big Apple restaurateurs have experienced customer-facing challenges around enforcing the mandate.

    By Alicia Kelso • Nov. 1, 2021
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    Sarah Silbiger via Getty Images
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    Restaurant groups seek injunction before 80/20 tip rule takes effect Dec. 28

    The updated regulation may raise timekeeping concerns for employers, and the National Restaurant Association argues the rule's timing "couldn't be worse for restaurants."

    By Ryan Golden • Updated Dec. 21, 2021
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    Scott Olson via Getty Images
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    McDonald's workers strike in protest of alleged sexual harassment

    The fast food chain has been embroiled in controversy regarding its culture for some time.

    By Kathryn Moody • Oct. 28, 2021
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    Retrieved from Starbucks on January 27, 2021
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    Starbucks will raise hourly wage floor to $15 a year ahead of schedule

    The coffee chain's U.S. workers will be paid $15 to $23 an hour next summer, with an average of nearly $17. 

    By Oct. 28, 2021
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    Joe Raedle via Getty Images
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    Labor shortage squeezes Popeyes' late night business

    Staffing challenges led to about an hour reduction in operating times, particularly during evening hours when checks tend to be higher due to more family business, the company said on an earnings call Monday.

    By Oct. 25, 2021
  • A picture of one of Reef's mobile kitchens.
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    Courtesy of REEF Technology
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    Reef Technology's expansion

    Reef temporarily shuts down modular kitchens in New York City

    The ghost kitchen platform's brick-and-mortar stores are still open in the market, and the modular kitchens were voluntarily closed after permits for those units expired, Reef said in a statement. 

    By Oct. 22, 2021
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    Dia Dipasupil via Getty Images
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    NRA urges mayors to support expanded outdoor dining through winter

    Outdoor dining makes up 20% or more of daily sales at 68% of full-service restaurants, but 61% of these operators can only use their outdoor spaces through October, according to the National Restaurant Association. 

    By Alicia Kelso • Oct. 20, 2021