The Future of Restaurants report: Square’s 2023 edition

The Square Future of Restaurants report will help you understand the top trends, the changing landscape and expectations, and the tools and strategies that define the next era of the restaurant industry.

March 20, 2023

Sweetgreen teams with Zipline for drone delivery

Zipline’s new home delivery platform would use 97% less energy than deliveries fulfilled by car, the company claims. 

By Aneurin Canham-Clyne • March 16, 2023

Explore the Trendline➔

Back-of-house Technology

From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

By Restaurant Dive staff

Sweetfin, Stellar Pizza detail cost-saving robotics strategies

Sweetfin uses Coco Delivery bots to deliver food within two miles in 15 minutes, while Stellar Pizza’s robotic truck can bake pizzas with just one human employee.

By Emma Liem Beckett • March 13, 2023

The Future of Restaurants report: Square’s 2023 edition

The Square Future of Restaurants report will help you understand the top trends, the changing landscape and expectations, and the tools and strategies that define the next era of the restaurant industry.

March 13, 2023

Gopuff makes third round of layoffs since last spring

Latest staff cuts include about 2% of the company’s global workforce, according to a company spokesperson.

By Brett Dworski • March 10, 2023

Shift4 needles rival Toast

Toast and Shift4 are battling to win larger customers in the intensely competitive restaurant payments arena. 

By Caitlin Mullen • March 10, 2023

Why Kitchen United is pumping the brakes on mall strategy

Grocery outposts through its Kroger partnership give Kitchen United better access to customers and deeper relationships with partner restaurants, executives said during a Curbivore conference.

By Emma Liem Beckett • March 9, 2023

Uber Eats officially partners with first US airport

Following tests at John Glenn International Airport and Charlotte Douglas International Airport, Uber Eats has launched mobile ordering and pickup at Tampa International Airport.

By Julie Littman • March 7, 2023

New York AG proposes rule limiting dynamic pricing

Price increases above 10% that aren’t being used to preserve margins would be considered excessive during states of emergency under the proposal.

By Aneurin Canham-Clyne • March 6, 2023

4 areas of your restaurant you can improve with data

Looking to increase efficiency? It starts with understanding the numbers behind your business.

March 6, 2023

NRA: One-third of operators predict ghost kitchens will decline

Consumers prefer to order from brick-and-mortar establishments, according to the National Restaurant Association’s State of the Industry Report.

By Aneurin Canham-Clyne • March 1, 2023

Robots in restaurants? What restaurateurs need to know about this growing trend

What will it look like for restaurant owners to collaborate with robots?

By Samantha Stone • Feb. 27, 2023

Kiwibot secures $10M in financing to support growth

Through a partnership with Kineo, the delivery robotics company will use the alternative financing to support manufacturing and scale of its robotics fleet. 

By Julie Littman • Feb. 22, 2023

DoorDash’s latest tool allows merchants to download sales data

The Reporting API joins the platform’s suite of offerings, including its Business Manager App, Report Builder and Portal Dashboards, that allow operators to review business performance data.

By Julie Littman • Feb. 22, 2023

Subway to install EV charging stations at select stores

The chain will also work with GenZ EV Solutions to create Subway Oasis charging parks with picnic tables, restrooms, green space and playgrounds. 

By Julie Littman • Updated Feb. 21, 2023

Robots in restaurants? What restaurateurs need to know about this growing trend

What will it look like for restaurant owners to collaborate with robots?

By Samantha Stone • Feb. 21, 2023

Toast buys Delphi Display Systems adding to QSR product suite

Delphi offers digital display and drive-thru technology designed for QSRs and comes a year after Toast bought Sling to enhance employee scheduling. 

By Julie Littman • Feb. 16, 2023

Spring into profits with trending treats

Refresh your spring menu and attract customers with four data-backed tips and trends.

Feb. 13, 2023

Chowly makes first acquisition with Koala buy

The purchase adds machine learning capabilities to Chowly’s platform, allowing it to give recommendations to restaurants to increase digital basket sizes.

By Julie Littman • Feb. 1, 2023

Flytrex, drone partner receive critical FAA approval for expansion

Flytrex, whose delivery partners include Taco Bell, Wendy’s and Papa Johns, and Causey Aviation Unmanned may be able to scale service to 82 million eligible properties nationwide. 

By Julie Littman • Jan. 31, 2023

7-Eleven delivery robots hit the streets

Customers ordering from the 7Now app in West Hollywood, California, may get the option to have their order sent via a Serve Robotics delivery bot.

By Jessica Loder • Jan. 30, 2023

The solution to the labor shortage is not automation. It’s autonomy.

Remy Robotics CEO Yegor Traiman proposes a comprehensive solution to the restaurant industry’s labor problem.

Jan. 23, 2023

Growing demand for A.I. voice automation at the drive-thru

Don’t wait for the rest of the industry to pass you by. Discover how you can generate real results today.

Jan. 23, 2023

Ransomware attack against Yum Brands follows several incidents targeting restaurant industry

Criminals see restaurants and mobile ordering apps as ripe targets for credential stuffing and financial fraud.

By David Jones • Jan. 20, 2023

McDonald’s ‘tech-forward’ Lunar New Year push features AI-powered ad

In collaboration with creator Karen X Cheng, the fast food giant is returning to the metaverse and releasing an AR filter on Instagram.

By Chris Kelly • Jan. 12, 2023