Technology: Page 14

  • The TikTok logo on a phone.
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    Drew Angerer/Getty Images via Getty Images
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    Study: 53% of millennial TikTok users visited a restaurant after seeing it on the app

    MGH Restaurants called the app “a restaurant marketer’s dream,” as visually appealing foods drive visits and induce customers to travel farther than normal.

    By • Oct. 25, 2022
  • An image of a smartphone highlighting Yelp's veteran-owned business attribute
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    Permission granted by Yelp
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    Yelp adds searchable ‘veteran-owned’ tag for businesses

    The feature’s launch follows a 101% spike in search rates for veteran-owned concepts year over year in Q3.

    By • Oct. 25, 2022
  • A man and a woman dressed as a chef look at a tablet. Explore the Trendline➔
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    Wavebreakmedia via Getty Images
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    Trendline

    Back-of-house Technology

    From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
  • Two people are seated at a bar. A bartender uses a mobile device to scan a one of the customer's credit card while smiling.
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    Permission granted by Square
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    Sponsored by Square

    Increase F&B sales with tableside ordering

    How one restaurant added tableside ordering and increased alcohol sales by 22%.

    Oct. 24, 2022
  • Woman infront of kiosk.
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    Shutterstock.com/frantic00

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    Sponsored by Esper

    How to avoid 5 self-ordering kiosk mistakes

    Be sure to avoid these critical innovation bottlenecks on your self-ordering kiosk journey.

    Oct. 24, 2022
  • Gopuff
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    Courtesy of Gopuff
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    Job cuts continue as Gopuff restructures

    The recent layoffs, which hit the customer service team, follow a string of layoffs by restaurant and food delivery tech companies.

    By Catherine Douglas Moran • Oct. 21, 2022
  • An image of a red vending machine that serves burgers.
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    Courtesy of RoboBurger
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    RoboBurger secures $10M investment to support growth

    The funds from Promethean Investments will help RoboBurger, which opened a pop-up in March, scale production of its second-generation cooking robot.

    By • Oct. 20, 2022
  • Raising Cane's 3 finger combo with a drink
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    "Raising Cane's 3 Finger Combo" by Shoshanah is licensed under CC BY 2.0
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    How chicken chain Raising Cane’s scaled and modernized

    The leadership at Raising Cane’s knew that in order to keep growing successfully, they would need to ditch paper processes and legacy systems.

    By Lindsey Wilkinson • Oct. 20, 2022
  • An image of a Taco Bell sign that says "grab a chalupa and a charge."
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    Permission granted by ChargeNet Stations
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    Taco Bell franchisee adding EV charging stations to 120 units

    Diversified Restaurant Group, through a partnership with ChargeNet Stations, has installed an electric vehicle charging station at a Bay Area Taco Bell. 

    By • Oct. 19, 2022
  • Two characters from Stranger Things as part of a Domino's partnership
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    Courtesy of Domino's
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    Inside Domino’s recipe for success with ‘Stranger Things’ fanatics

    At Advertising Week, executives laid out how a campaign centered on a “mind ordering” app paid off despite an average response from a general audience.

    By Peter Adams • Oct. 18, 2022
  • A group of people are enjoying their meal at around a table in a restaurant while one holds a smartphone to a QR tablet in the middle of the table.
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    Permission granted by Square
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    Sponsored by Square

    How QR code ordering is improving guest experience and your bottom line

    Overall, restaurants have seen overwhelmingly positive results by providing more ordering channels like QR codes, and their customers are happy with the technology, too.  

    Oct. 17, 2022
  • Female scanning boxes
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    Permission granted by Zebra Media Library
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    Sponsored by Avery Dennison

    5 ways QSRs can use RFID solutions to meet today’s challenges

     Improve ingredient tracing with RFID. Learn how QSRs are using RFID technology to improve food safety.

    Oct. 17, 2022
  • Toast Inc. point of sale device
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    Courtesy of Toast Inc.
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    Will Toast achieve profits next year?

    Restaurant payments company Toast may be on a path to profitability by the third quarter of next year, Mizuho Americas analysts predicted this week.

    By Caitlin Mullen • Oct. 12, 2022
  • A picture of a white delivery robot with an orange Grubhub logo on the side
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    Courtesy of Gruhbub/PRNewswire
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    Grubhub, Starship deploy delivery bots across 5 college campuses

    Over 170,000 students have access to food delivery through this integration, and more colleges are expected to launch the service later this year.

    By • Oct. 12, 2022
  • A gray four-door SUV marked as a Motional driverless vehicles is parked in front of a wood-sheathed restaurant with outdoor seating.
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    Courtesy of Motional
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    Uber and Motional to roll out autonomous ride-hail and delivery services in US cities

    AV developer Motional, which also works with Lyft, announced a 10-year agreement with Uber on Thursday. The partnership’s first driverless rides are slated for later this year.

    By Dan Zukowski • Oct. 10, 2022
  • A group of people are enjoying their meal at around a table in a restaurant while one holds a smartphone to a QR tablet in the middle of the table.
    Image attribution tooltip
    Permission granted by Square
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    Sponsored by Square

    How QR code ordering is improving guest experience and your bottom line

    Overall, restaurants have seen overwhelmingly positive results by providing more ordering channels like QR codes, and their customers are happy with the technology, too.  

    Oct. 10, 2022
  • Revamped Jamba smoothie-making robot
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    Permission granted by Jamba by Blendid
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    Jamba gives smoothie robot human-esque makeover

    The first revamped bot debuted at the Ackerman Student Union on UCLA’s campus in Los Angeles, and will soon roll out to more locations.

    By • Oct. 6, 2022
  • An image provided by Goodcall showing the digital avatars for the different voices their phone automated system is capable of using.
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    Permission granted by Goodcall
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    Automated phone tech may ease restaurant labor, boost consistency

    Robotic answering services promise increased reliability and ticket sizes, but customer adoption remains low.

    By • Oct. 6, 2022
  • A stock image of a Pizza party
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    Maria Korneeva via Getty Images
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    Pizza robot truck startup Stellar snags $16.5M from Jay-Z

    The funding from Jay-Z’s Marcy Venture Partners was reported by multiple outlets, and follows an earlier $9 million round led by other investors.

    By • Oct. 4, 2022
  • A fleet of Starship delivery robots.
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    Courtesy of Starship
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    Food delivery robots to roam Chicago in pilot program

    Robot operators will partner with restaurants and grocery stores to test the app-based robot deliveries while city leaders examine device boundaries and risk. 

    By Katie Pyzyk • Oct. 3, 2022
  • A worker at a restaurant with a face mask on hands over a bagged order while an offscreen person taps their credit card on a Square card reader.
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    Permission granted by Square
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    Sponsored by Square

    Square’s Future of Restaurants report: 2022 Edition

    The Square Future of Restaurants report explores what restaurants care about today and tomorrow, along with the top strategies they’re using.

    Oct. 3, 2022
  • Starbucks sustainable cups
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    Courtesy of Starbucks
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    Report: Starbucks’ smaller formats report higher traffic counts

    The chain’s smaller units drove 15% more visits per square foot in the past year compared to larger units, Placer.ai finds. 

    By Alicia Kelso • Sept. 30, 2022
  • An image of a drone in flight with the logo Charleys on the side
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    Permission granted by Flytrex
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    Charleys Philly Steak takes off with Flytrex drone delivery

    Through this partnership, the autonomous drone delivery company can deliver food from Charleys to customers’ backyards within three minutes. 

    By • Sept. 28, 2022
  • An image of a a white building with Chipotle signage at night.
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    Permission granted by Chipotle
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    Chipotle tests AI kitchen system, location-based technology

    PreciTaste will help the chain develop the kitchen management program and FlyBuy, a location-based technology, will aid app functionality.

    By • Sept. 27, 2022
  • A group of people are enjoying their meal at around a table in a restaurant while one holds a smartphone to a QR tablet in the middle of the table.
    Image attribution tooltip
    Permission granted by Square
    Image attribution tooltip
    Sponsored by Square

    How QR code ordering is improving guest experience and your bottom line

    Overall, restaurants have seen overwhelmingly positive results by providing more ordering channels like QR codes, and their customers are happy with the technology, too.  

    Sept. 26, 2022
  • A worker at a restaurant with a face mask on hands over a bagged order while an offscreen person taps their credit card on a Square card reader.
    Image attribution tooltip
    Permission granted by Square
    Image attribution tooltip
    Sponsored by Square

    Square’s Future of Restaurants report: 2022 Edition

    The Square Future of Restaurants report explores what restaurants care about today and tomorrow, along with the top strategies they’re using.

    Sept. 19, 2022