Technology: Page 15


  • A Starbucks Store
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    Courtesy of Starbucks
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    The 4 biggest takeaways from Starbucks’ Investor Day

    The coffee chain laid out plans to target loyalty growth, labor efficiency and international openings, with a goal of reaching 45,000 stores by 2025.

    By Sept. 14, 2022
  • A McDonald's store is shown in Houston, Texas.
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    Brandon Bell via Getty Images
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    McDonald’s strikes 15-year solar energy deal

    The partnership with EDF Renewables is expected to meet the electricity consumption of over 1,200 McDonald’s restaurants. 

    By Sept. 14, 2022
  • A man and a woman dressed as a chef look at a tablet. Explore the Trendline
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    Wavebreakmedia via Getty Images
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    Trendline

    Back-of-house Technology

    From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover. 

    By Restaurant Dive staff
  • A promotional image for Starbucks NFT marketplace, Starbucks Odyssey.
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    Courtesy of Starbucks
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    Starbucks is launching an NFT marketplace

    Starbucks Odyssey will let users buy tokens and accrue loyalty rewards to unlock access to real-life and digital events, like virtual cocktail classes.

    By Sept. 12, 2022
  • Woman doing books at a restaurant
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    andresr via Getty Images
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    Sponsored by Workday

    Setting the table for the restaurant of the future

    What will the future of the restaurant industry look like over the coming year?

    Sept. 12, 2022
  • Chef in kitchen smiling
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    Shutterstock / Miljan Zivkovic

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    Sponsored by Mood Media

    Alleviate the chaos of the kitchen with digital signage

    Discover how back-of-house digital signage keeps your staff informed effectively, quickly and consistently. 

    Sept. 12, 2022
  • An image of a white autonomous vehicle in front of a house.
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    Permission granted by Uber Technologies
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    Uber, Nuro strike 10-year deal for robot food delivery

    Uber Eats will use Nuro’s autonomous delivery bots to deliver orders in Mountain View, California, and Houston.

    By Sept. 8, 2022
  • A person holds a smartphone showing the Starbucks app
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    Courtesy of Starbucks
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    What Starbucks’ bet on NFTs says about the future of loyalty

    The chain's renowned rewards program adds a buzzy new value-grab, potentially laying a course for other marketers to follow.

    By Aaron Baar • Sept. 6, 2022
  • An image of a building with "Rubio's Coastal Grill" on the outside.
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    Permission granted by Rubio's Coastal Grill
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    Rubio’s Coastal Grill introduces a new rewards program

    Rubio’s Rewards allows customers to cash in points in exchange for free menu items, with diners earning 10 points for every dollar spent. 

    By Alicia Kelso • Aug. 31, 2022
  • Panera new store design
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    Courtesy of Panera
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    Panera tests drive-thru AI

    The chain is working with OpenCity to deploy AI technology to two cafes in upstate New York with the goal of 5% to 10% faster service times.

    By Aug. 29, 2022
  • Cellphone with an app open on screen
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    Permission granted by DoorDash
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    Sponsored by DoorDash

    How restaurants can tap digital solutions to unlock new potentials for growth

    Technology companies are doubling down on their commitment to helping small and medium sized restaurants with their products and innovations.

    Aug. 29, 2022
  • Chili's expanded its partnership with Bear Robotics into 51 states in 2022.
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    Permission granted by Chili's
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    Brinker pauses robotics server test

    The company is pivoting from the pilot, which involves Bear Robotics’ robot server, to focus on tech it says can better improve speed of service. 

    By Updated Aug. 26, 2022
  • Black waiter, restaurant
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    FG Trade via Getty Images
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    Danny Meyer’s investment arm injects $10M into voice AI tech firm

    ConverseNow, which partners with 1,200 restaurants across 40 states, plans to use this cash better meet demand.

    By Alicia Kelso • Aug. 24, 2022
  • Gopuff
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    Courtesy of Gopuff
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    Gopuff taps Panera exec as new CFO

    Ted Stedem's addition to the ultrafast delivery company's C-suite comes a few months after it named a Pizza Hut alum to lead its Kitchen division. 

    By Brett Dworski • Aug. 15, 2022
  • A bank of windows below a red sign that says "Chipotle." A man stands in the background inside the restaurant.
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    Justin Sullivan via Getty Images
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    Why Chipotle accelerated its software development cadence

    One philosophy is central to Chipotle's technology organization, CTO Curt Garner said: “We need to get 10% better every year.”

    By Roberto Torres • Aug. 12, 2022
  • Square POS
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    Courtesy of CashApp - Square
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    Square integrates with digital signage provider Raydiant

    The deal includes Raydiant’s self-service kiosks, digital menus and back-of-house tech, and is designed to boost engagement and simplify operations.

    By Alicia Kelso • Aug. 11, 2022
  • Picnic Works, Speedy Eats partnership automation technology
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    Courtesy of Picnic Works
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    Picnic Works, Speedy Eats to deploy 5K automated drive-thrus

    The companies expect to roll out the automated stations, worth an estimated $800 million, in the U.S. throughout the next five years.

    By Alicia Kelso • Aug. 8, 2022
  • Sponsored by Mood Media

    Turn every restaurant space into an experiential space

    Discover new ways to connect with guests in these important areas of your restaurant.

    Aug. 8, 2022
  • People enjoying eating together
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    monkeybusinessimages via Getty Images
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    Sponsored by Vericast

    How restaurants can use direct mail to boost visits

    Rising costs may make you think to limit your marketing spend. Instead, seize the chance to drive response with guests.

    Aug. 8, 2022
  • Uber Eats app functionality in stadiums
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    Permission granted by Uber Eats
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    Uber launches pilot to deliver equipment to Chicago restaurants

    The partnership with foodservice equipment distributor Parts Town will provide two-hour delivery to operators and service technicians. 

    By Alicia Kelso • Aug. 4, 2022
  • A white table with hands reaching out toward food items like hamburgers, sushi and French fries.
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    Permission granted by C3
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    TGI Fridays expands C3 partnership with new virtual brands

    TGI Fridays’ test phase, which began with a rollout of Krispy Rice in select markets last fall, generated up to $1 million in sales per restaurant.

    By Alicia Kelso • Aug. 3, 2022
  • A Flytrex drone can carry up to 6.6 pounds and make five-mile round trips, according to the company’s website.
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    Permission granted by Flytrex
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    Flytrex expands delivery radius to service 100K customers

    The drone delivery firm, which flies orders from restaurants and retailers, received FAA approval to expand its radius from one to two nautical miles from its operating stations in North Carolina and Texas. 

    By July 28, 2022
  • Large squares containing "ASAP" and "Pick Up Orders"
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    Permission granted by Waitr Holdings
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    Waitr strikes exclusive partnership with New York Giants, New York Jets

    The delivery firm, which is rebranding as ASAP, will provide in-stadium mobile ordering during home games, concerts and events at MetLife Stadium.

    By July 27, 2022
  • Three side-by-side images of smartphone screens showing grocery e-commerce features, like a barcode scanning tool.
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    Uber; Getty Images

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    Uber is looking to change its ‘frustrating’ US grocery experience

    After a rough launch with Cornershop two years ago, Uber is aiming to course-correct by adding new features on Eats for customers, workers and retailers.

    By Catherine Douglas Moran • July 27, 2022
  • Jamba by Blendid kiosk at the Walmart in Dixon, California
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    Permission granted by Blendid
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    Jamba by Blendid expands to UCLA

    The University of California Los Angeles marks the third college campus to open a Jamba by Blendid kiosk this year, and fifth overall for Blendid. 

    By Alicia Kelso • July 26, 2022
  • McDonald's drive thru sign
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    Justin Sullivan via Getty Images
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    McDonald’s CEO: Robots aren’t practical in vast majority of restaurants

    Though 10% labor inflation and staffing levels are challenging the chain, CEO Chris Kempczinski said automation won’t be a “silver bullet” solution. 

    By July 26, 2022