Technology: Page 16

  • Car at restaurant drive-thru
    Image attribution tooltip
    Permission granted by Chris Cast, Presto
    Image attribution tooltip
    Sponsored by Presto

    6 questions to evaluate drive-thru voice automation technologies

    The creative use of enterprise-grade automation and optimization solutions can help restaurants meet macroeconomic challenges head-on.

    Oct. 31, 2022
  • A promotional image of one of Starbucks' AmazonGo Locations
    Image attribution tooltip
    Courtesy of Starbucks
    Image attribution tooltip
    Starbucks unionization efforts

    Starbucks inside NYC Amazon Go files for union election

    Recent election filings indicate the campaign is regaining organizing momentum, which slowed this summer, union sources told Restaurant Dive.

    By • Oct. 28, 2022
  • A McDonald's store is shown in Houston, Texas.
    Image attribution tooltip
    Brandon Bell via Getty Images
    Image attribution tooltip

    McDonald’s CEO says affordable digital channels will help chain face recession

    Value offerings, especially via online and delivery channels, helped diners tolerate Q3 price hikes of 10% year-over-year, Chris Kempczinski told investors.

    By • Oct. 27, 2022
  • DoorDash in-app reservation Los Angeles screenshot
    Image attribution tooltip
    Permission granted by Emma Beckett
    Image attribution tooltip

    DoorDash is testing in-app reservations

    Expedite found New York-area diners can book restaurant reservations in DoorDash’s app. Restaurant Dive found the feature is also live in Chicago, and booked a table in Los Angeles.

    By , • Oct. 25, 2022
  • The TikTok logo on a phone.
    Image attribution tooltip
    Drew Angerer/Getty Images via Getty Images
    Image attribution tooltip

    Study: 53% of millennial TikTok users visited a restaurant after seeing it on the app

    MGH Restaurants called the app “a restaurant marketer’s dream,” as visually appealing foods drive visits and induce customers to travel farther than normal.

    By • Oct. 25, 2022
  • An image of a smartphone highlighting Yelp's veteran-owned business attribute
    Image attribution tooltip
    Permission granted by Yelp
    Image attribution tooltip

    Yelp adds searchable ‘veteran-owned’ tag for businesses

    The feature’s launch follows a 101% spike in search rates for veteran-owned concepts year over year in Q3.

    By • Oct. 25, 2022
  • Two people are seated at a bar. A bartender uses a mobile device to scan a one of the customer's credit card while smiling.
    Image attribution tooltip
    Permission granted by Square
    Image attribution tooltip
    Sponsored by Square

    Increase F&B sales with tableside ordering

    How one restaurant added tableside ordering and increased alcohol sales by 22%.

    Oct. 24, 2022
  • Woman infront of kiosk.
    Image attribution tooltip

    Shutterstock.com/frantic00

    Image attribution tooltip
    Sponsored by Esper

    How to avoid 5 self-ordering kiosk mistakes

    Be sure to avoid these critical innovation bottlenecks on your self-ordering kiosk journey.

    Oct. 24, 2022
  • Gopuff
    Image attribution tooltip
    Courtesy of Gopuff
    Image attribution tooltip

    Job cuts continue as Gopuff restructures

    The recent layoffs, which hit the customer service team, follow a string of layoffs by restaurant and food delivery tech companies.

    By Catherine Douglas Moran • Oct. 21, 2022
  • An image of a red vending machine that serves burgers.
    Image attribution tooltip
    Courtesy of RoboBurger
    Image attribution tooltip

    RoboBurger secures $10M investment to support growth

    The funds from Promethean Investments will help RoboBurger, which opened a pop-up in March, scale production of its second-generation cooking robot.

    By • Oct. 20, 2022
  • Raising Cane's 3 finger combo with a drink
    Image attribution tooltip
    "Raising Cane's 3 Finger Combo" by Shoshanah is licensed under CC BY 2.0
    Image attribution tooltip

    How chicken chain Raising Cane’s scaled and modernized

    The leadership at Raising Cane’s knew that in order to keep growing successfully, they would need to ditch paper processes and legacy systems.

    By Lindsey Wilkinson • Oct. 20, 2022
  • An image of a Taco Bell sign that says "grab a chalupa and a charge."
    Image attribution tooltip
    Permission granted by ChargeNet Stations
    Image attribution tooltip

    Taco Bell franchisee adding EV charging stations to 120 units

    Diversified Restaurant Group, through a partnership with ChargeNet Stations, has installed an electric vehicle charging station at a Bay Area Taco Bell. 

    By • Oct. 19, 2022
  • Two characters from Stranger Things as part of a Domino's partnership
    Image attribution tooltip
    Courtesy of Domino's
    Image attribution tooltip

    Inside Domino’s recipe for success with ‘Stranger Things’ fanatics

    At Advertising Week, executives laid out how a campaign centered on a “mind ordering” app paid off despite an average response from a general audience.

    By Peter Adams • Oct. 18, 2022
  • Female scanning boxes
    Image attribution tooltip
    Permission granted by Zebra Media Library
    Image attribution tooltip
    Sponsored by Avery Dennison

    5 ways QSRs can use RFID solutions to meet today’s challenges

     Improve ingredient tracing with RFID. Learn how QSRs are using RFID technology to improve food safety.

    Oct. 17, 2022
  • A group of people are enjoying their meal at around a table in a restaurant while one holds a smartphone to a QR tablet in the middle of the table.
    Image attribution tooltip
    Permission granted by Square
    Image attribution tooltip
    Sponsored by Square

    How QR code ordering is improving guest experience and your bottom line

    Overall, restaurants have seen overwhelmingly positive results by providing more ordering channels like QR codes, and their customers are happy with the technology, too.  

    Oct. 17, 2022
  • Toast Inc. point of sale device
    Image attribution tooltip
    Courtesy of Toast Inc.
    Image attribution tooltip

    Will Toast achieve profits next year?

    Restaurant payments company Toast may be on a path to profitability by the third quarter of next year, Mizuho Americas analysts predicted this week.

    By Caitlin Mullen • Oct. 12, 2022
  • A picture of a white delivery robot with an orange Grubhub logo on the side
    Image attribution tooltip
    Courtesy of Gruhbub/PRNewswire
    Image attribution tooltip

    Grubhub, Starship deploy delivery bots across 5 college campuses

    Over 170,000 students have access to food delivery through this integration, and more colleges are expected to launch the service later this year.

    By • Oct. 12, 2022
  • A gray four-door SUV marked as a Motional driverless vehicles is parked in front of a wood-sheathed restaurant with outdoor seating.
    Image attribution tooltip
    Courtesy of Motional
    Image attribution tooltip

    Uber and Motional to roll out autonomous ride-hail and delivery services in US cities

    AV developer Motional, which also works with Lyft, announced a 10-year agreement with Uber on Thursday. The partnership’s first driverless rides are slated for later this year.

    By Dan Zukowski • Oct. 10, 2022
  • A group of people are enjoying their meal at around a table in a restaurant while one holds a smartphone to a QR tablet in the middle of the table.
    Image attribution tooltip
    Permission granted by Square
    Image attribution tooltip
    Sponsored by Square

    How QR code ordering is improving guest experience and your bottom line

    Overall, restaurants have seen overwhelmingly positive results by providing more ordering channels like QR codes, and their customers are happy with the technology, too.  

    Oct. 10, 2022
  • Revamped Jamba smoothie-making robot
    Image attribution tooltip
    Permission granted by Jamba by Blendid
    Image attribution tooltip

    Jamba gives smoothie robot human-esque makeover

    The first revamped bot debuted at the Ackerman Student Union on UCLA’s campus in Los Angeles, and will soon roll out to more locations.

    By • Oct. 6, 2022
  • An image provided by Goodcall showing the digital avatars for the different voices their phone automated system is capable of using.
    Image attribution tooltip
    Permission granted by Goodcall
    Image attribution tooltip

    Automated phone tech may ease restaurant labor, boost consistency

    Robotic answering services promise increased reliability and ticket sizes, but customer adoption remains low.

    By • Oct. 6, 2022
  • A stock image of a Pizza party
    Image attribution tooltip
    Maria Korneeva via Getty Images
    Image attribution tooltip

    Pizza robot truck startup Stellar snags $16.5M from Jay-Z

    The funding from Jay-Z’s Marcy Venture Partners was reported by multiple outlets, and follows an earlier $9 million round led by other investors.

    By • Oct. 4, 2022
  • A fleet of Starship delivery robots.
    Image attribution tooltip
    Courtesy of Starship
    Image attribution tooltip

    Food delivery robots to roam Chicago in pilot program

    Robot operators will partner with restaurants and grocery stores to test the app-based robot deliveries while city leaders examine device boundaries and risk. 

    By Katie Pyzyk • Oct. 3, 2022
  • A worker at a restaurant with a face mask on hands over a bagged order while an offscreen person taps their credit card on a Square card reader.
    Image attribution tooltip
    Permission granted by Square
    Image attribution tooltip
    Sponsored by Square

    Square’s Future of Restaurants report: 2022 Edition

    The Square Future of Restaurants report explores what restaurants care about today and tomorrow, along with the top strategies they’re using.

    Oct. 3, 2022
  • Starbucks sustainable cups
    Image attribution tooltip
    Courtesy of Starbucks
    Image attribution tooltip

    Report: Starbucks’ smaller formats report higher traffic counts

    The chain’s smaller units drove 15% more visits per square foot in the past year compared to larger units, Placer.ai finds. 

    By Alicia Kelso • Sept. 30, 2022