Technology: Page 18

  • Large squares containing "ASAP" and "Pick Up Orders"
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    Permission granted by Waitr Holdings
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    Waitr strikes exclusive partnership with New York Giants, New York Jets

    The delivery firm, which is rebranding as ASAP, will provide in-stadium mobile ordering during home games, concerts and events at MetLife Stadium.

    By • July 27, 2022
  • Three side-by-side images of smartphone screens showing grocery e-commerce features, like a barcode scanning tool.
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    Uber; Getty Images

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    Uber is looking to change its ‘frustrating’ US grocery experience

    After a rough launch with Cornershop two years ago, Uber is aiming to course-correct by adding new features on Eats for customers, workers and retailers.

    By Catherine Douglas Moran • July 27, 2022
  • Jamba by Blendid kiosk at the Walmart in Dixon, California
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    Permission granted by Blendid
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    Jamba by Blendid expands to UCLA

    The University of California Los Angeles marks the third college campus to open a Jamba by Blendid kiosk this year, and fifth overall for Blendid. 

    By Alicia Kelso • July 26, 2022
  • McDonald's drive thru sign
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    Justin Sullivan via Getty Images
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    McDonald’s CEO: Robots aren’t practical in vast majority of restaurants

    Though 10% labor inflation and staffing levels are challenging the chain, CEO Chris Kempczinski said automation won’t be a “silver bullet” solution. 

    By • July 26, 2022
  • Image of a counter with a ordering kiosk and shelves in the background with bags.
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    Permission granted by Kitchen United
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    Kitchen United secures $100M

    The firm plans to grow from 15 locations to over 500 using malls, shopping centers and supermarkets operated by new investors, Business Insider reports.

    By • July 25, 2022
  • An image of a bike rider with a yellow backpack that says "Lunchbox" on it
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    Courtesy of Lunchbox
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    Lunchbox reportedly lays off 60 employees

    The job cuts reduced the restaurant tech firm’s staff, including engineering and technology roles, to 120 workers, Business Insider reports.

    By • July 22, 2022
  • Reef Technology's virtual food hall at the Raleigh-Durham International Airport in mid-July, 2022. Courtesy of Reef Technology
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    Permission granted by Reef Technology, Mason Harrison
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    Reef Technology's expansion

    Reef opens virtual food hall at Raleigh-Durham airport

    The ghost kitchen platform plans to offer delivery to travelers at gates throughout the airport as part of its first foray into airport foodservice. 

    By • July 21, 2022
  • A Piestro branded pizza box.
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    Courtesy of Piestro/Matt Lucido
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    Piestro and Capriotti’s pilot automated pizzeria in Las Vegas

    The sandwich chain plans to buy up to 100 Piestro Pods in the five years following the pilot, and to incorporate the pods in future store layouts. 

    By • July 21, 2022
  • An image of a stainless steel kitchen makeline
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    Courtesy of Chipotle/Hyphen
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    Chipotle invests in kitchen automation platform Hyphen

    The tech firm and mushroom-based protein company Meati are the first recipients of Chipotle’s venture fund Cultivate Next.

    By • July 21, 2022
  • A Jamba by Blendid unit
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    Permission granted by Jamba by Blendid
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    Jamba by Blendid to open in Love's Travel Shops

    The robotic smoothie maker will first pilot in a Love’s Travel Shop in Williams, California, with additional locations and kiosk operations to be announced.

    By • July 19, 2022
  • An Arby's location featuring a double drive-thru operated by Kang Foods LLC in Oroville, California in the summer of 2022.
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    Permission granted by Kang Foods LLC
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    Arby's franchisee opens double drive-thru unit

    Kang Foods LLC, a franchise group in Northern California, said the restaurant is one of a small number of such models in the chain’s system.

    By • July 18, 2022
  • ChowNow Order Better Network
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    Permission granted by ChowNow
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    ChowNow lays off almost 100 employees

    The company, which helps restaurants create digital ordering storefronts across multiple social platforms, said the job cuts will ensure long-term stability.

    By • July 15, 2022
  • Citzens New York Culinary Market at Manhattan West
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    Courtesy of C3
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    C3 lands more capital to expand further into hotels, stadiums

    The virtual restaurant company, which secured $80 million in funding last summer and $10 million in October, said the capital will also allow it to grow into new cities and suburbs.

    By Alicia Kelso • July 13, 2022
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    Courtesy of Nextbite
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    Nextbite faces second round of layoffs

    Nextbite is laying off an undisclosed number of employees following an earlier round of job cuts in April, when the company shed less than 10% of its staff.

    By Alicia Kelso • July 11, 2022
  • A round sign with the words Burger King on it.
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    Justin Sullivan via Getty Images
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    Burger King hires new chief digital officer

    Thibault Roux, who held digital leadership roles at Optum, UnitedHealthcare and Target, will guide the chain’s digital strategy on the guest experience. 

    By • July 11, 2022
  • A group of people are enjoying their meal at a bright restaurant while one looks on a smartphone.
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    Geber86 via Getty Images
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    Sponsored by Cybersource

    Latent loyalty: How restaurants can improve customer retention and profits through a digital-first loyalty program

    Restaurants need the right partners to help them identify customers offering them promotions that lead to increased loyalty.

    July 11, 2022
  • Chowbotics salad-making robot, Sally, at Ferris State University in Michigan
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    Courtesy of Chowbotics
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    DoorDash will shutter Chowbotics 18 months after acquisition

    DoorDash acquired the robotics firm, which builds salad-making robots dubbed “Sally,” in February 2021. 

    By • July 8, 2022
  • Metaverse and Blockchain Technology Concepts. Person with Glasses try to Touching Object for Experiences of Metaverse Virtual World. Futuristic Tone
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    BlackSalmon via Getty Images
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    Report: 38% of consumers interested in metaverse would add restaurant purchases to experience

    Twenty percent of consumers are familiar with the metaverse and 18% have participated in the virtual environment, Paytronix and PYMNTS research finds. 

    By Alicia Kelso • July 7, 2022
  • Serve Robotics delivery robot sits near Piestro's automated pizza kiosks
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    Permission granted by Piestro/Serve Robotics
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    Piestro, Serve Robotics partner to offer robot delivery from automated pizzerias

    The robot can carry up to four pizzas at a time and complete deliveries in about 15 minutes.

    By • July 7, 2022
  • A woman orders food in the touch screen terminal with electronic menu in fast food restaurant
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    frantic00/Shutterstock.com

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    Study: Gen Z diners visit restaurants less often than older demographics

    Pandemic pressure and higher menu prices driven by inflation have discouraged Gen Z from dining out, NPD Group finds.

    By Alicia Kelso • July 6, 2022
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    Courtesy of Chipotle Mexican Grill
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    Chipotle rolls up texting, sports and loyalty to drive results

    Despite not being an official sponsor of the NBA, the chain hid a code in its TV ads during the Finals that loyalty members could text to unlock a special offer.

    By Robert Williams • July 5, 2022
  • Illustration promoting McDonald's Camp McDonald's mobile app experience running in July.
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    Permission granted by McDonald's USA
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    McDonald's stakes out virtual summer camp in mobile app

    Featuring merchandise, menu hacks and music performances, the 27-day effort offers another sign the chain views its app as a linchpin to winning Gen Z.

    By Peter Adams • June 30, 2022
  • A red sticker on a restaurant window announcing the restaurant offers delivery with DoorDash.
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    Michael M. Santiago via Getty Images
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    DoorDash patent application hints at autonomous vehicles under consideration

    While the company said patents don’t necessarily mean a product is under development, it is actively seeking ways to use robotics to supplement its Dasher community. 

    By • June 30, 2022
  • Sharebite
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    Courtesy of Sharebite
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    Food benefits platform Sharebite raises $39M

    The technology, which enables restaurants to deliver food to corporate clients, will use the funding to grow and launch new products.

    By Alicia Kelso • June 29, 2022
  • BurgerFi Anthony's Visa Card
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    Courtesy of BurgerFi
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    BurgerFi and Anthony's launch co-branded Visa rewards card

    The card offers customers 3% cashback on all purchases at any of the brands’ 185 locations.

    By Alicia Kelso • June 28, 2022