Technology: Page 19
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Courtesy of Starship Technologies
Delivery bot firm Starship has raised $100M since January
The company's funding includes $57 million from the European Investment Bank and $42 million from a Series B funding round led by NordicNinja and Taavet+Sten.
By Aneurin Canham-Clyne • March 2, 2022 -
Courtesy of Toast Inc.
Toast CFO leans into tactical investments for market share
“As CFO it’s my role to make sure I take the strategy and paint the picture with numbers,” Elena Gomez said.
By Maura Webber Sadovi • Feb. 28, 2022 -
Explore the Trendline➔
Wavebreakmedia via Getty Images
TrendlineBack-of-house Technology
From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover.
By Restaurant Dive staff -
Permission granted by Taco Bell
Taco Bell's subscription service increased rewards members by 20%
Taco Lover's Pass subscribers visit three times more often than non-members and close to half of transactions included more than one taco.
By Alicia Kelso • Feb. 23, 2022 -
Courtesy of Checkers & Rally's
Checkers & Rally's to deploy Valyant AI at franchisee drive-thrus
Valyant's conversational artificial intelligence, called "Holly," is currently used at 12 of the chain's franchised restaurants. The chain will deploy Presto's AI at all of its corporate units.
By Aneurin Canham-Clyne • Feb. 23, 2022 -
Permission granted by Blendid
Jamba, Blendid expand robot smoothie kiosks to 2 college campuses
The kiosk's entry into Georgia College and Kennesaw State University follows previous pilot locations in a shopping mall and a Walmart.
By Alicia Kelso • Feb. 16, 2022 -
Courtesy of Miso Robotics
White Castle brings cooking robot to 100 more restaurants
The burger chain will soon use Miso Robotics' Flippy 2 robot, which can perform the work of a whole fry station, at nearly one-third of its units.
By Aneurin Canham-Clyne • Feb. 15, 2022 -
Permission granted by 7shifts
Sponsored by 7shiftsHow top multi-unit brands are growing with tech
Leading multi-unit restaurant brands are using technology to scale. Discover how a few are managing scheduling and communication.
Feb. 14, 2022 -
stock.adobe.com/Artem Varnitsin
Sponsored by BentoBoxWhy integrations are the next major step in restaurant technology
The right combination of technologies can make restaurant businesses leaner, faster and more profitable.
Feb. 14, 2022 -
7shifts raises $80M to grow workforce management tech
The company will use the latest round of funding to double the size of its team and build more products to support and expedite restaurant HR processes.
By Alicia Kelso • Feb. 11, 2022 -
Permission granted by Hannah Allred, Kitchen United
Kitchen United teams with Simon Property Group to bring off-premise eating to malls
The ghost kitchen's "Grab Go Eat" concept lets diners order from mall restaurants for on-premise pickup, delivery to tables or stores and off-premise takeaway, CEO Michael Montagano said.
By Aneurin Canham-Clyne • Feb. 3, 2022 -
Permission granted by Miso Robotics
OpinionRise of the robots: How restaurants can automate without losing the human touch
Instead of adopting technology to replace human beings, employers should embrace digital tools that make jobs more satisfying, writes Raju Malhotra, chief product and technology officer at PAR Technology Corporation.
By Raju Malhotra • Feb. 2, 2022 -
Permission granted by Panera Bread
Panera diners can now order at the table through mobile app
The digital dine-in feature lets diners skip lines for cashiers and kiosks and may save employees time, Chief Digital Officer George Hanson said.
By Aneurin Canham-Clyne • Feb. 1, 2022 -
Courtesy of McDonald’s USA
McDonald's enlists fashion designer for Lunar New Year celebration in metaverse
An interactive virtual space displays towering zodiac sculptures by Humberto Leon in the latest sign the chain is committed to exploring the tech frontier.
By Peter Adams • Jan. 31, 2022 -
Permission granted by On the Border
On the Border to launch new loyalty app amid brand turnaround
The app, which drops on Feb. 2, will allow diners to track loyalty points, order and complete lunch visits more quickly, CMO Edithann Ramey said.
By Aneurin Canham-Clyne • Jan. 28, 2022 -
Opinion
Digital-first diners are driving the rise of collaborative commerce
Collaborative commerce immerses customers in the dining experience and makes them active participants in shaping the operational experience, writes futurist Brian Solis.
By Brian Solis • Jan. 27, 2022 -
Courtesy of PR Newswire
Deliverect secures another $150M, pushing its valuation above $1.4B
The company has accrued $240 million in total funding since its founding in 2018, and is reportedly considering an IPO.
By Alicia Kelso • Jan. 25, 2022 -
Permission granted by Waitr
Waitr adds chief technology officer as it expands into new verticals
Timothy Newton previously worked as vice president of global technology operations at Papa John's, and appears to be Waitr's first CTO.
By Alicia Kelso • Jan. 19, 2022 -
Courtesy of DoorDash
Deep DiveCan restaurant marketers get digital right while facing panoply of pressures?
Amid labor, supply chain and inflationary issues, 2022 will be a year of increased pressure to deliver on fronts that span media, ordering and loyalty.
By Chris Kelly • Jan. 18, 2022 -
Permission granted by 7shifts
Sponsored by 7shiftsThe manager red book alternative that restaurants love
Running a successful restaurant operation—from 1 to 100 locations—requires rock-solid communication.
Jan. 18, 2022 -
Courtesy of Checkers & Rally's
Checkers & Rally's to deploy AI tech at corporate-owned drive-thrus
The chain's rollout of Presto's artificial intelligence-based voice assistant will mark one of the widest deployments of such a solution by a QSR.
By Alicia Kelso • Jan. 10, 2022 -
Courtesy of Kroger
Kroger takes the next step in testing ghost kitchens
The Kitchen United Mix location at a Ralphs in Los Angeles offers pickup and delivery orders from 10 different restaurants.
By Jeff Wells • Jan. 10, 2022 -
istockphoto.com/stockstudioX
Sponsored by BentoBox4 ways to maximize restaurant staff with limited resources
Tips and best practices for hiring new employees to cross-training and retaining valuable staff.
Jan. 10, 2022 -
Jeff Wells/Restaurant Dive
OpinionWhy convenience retailers are gearing up to win in foodservice
As vehicles go electric, stores will increasingly turn away from fuel pumps and toward innovative meals and snacks, writes retail analyst Frank Beard.
By Frank Beard • Jan. 7, 2022 -
Deep Dive
7 restaurant trends that will define 2022
Restaurants will trim their menus, phase out cumbersome curbside pickup channels and invest in automation as operators balance labor pressure with off-premise demand, analysts say.
By Emma Liem Beckett , Julie Littman , Aneurin Canham-Clyne • Jan. 4, 2022 -
Courtesy of ChowNow, photographer Jake Stangel
Sponsored by ChowNowThe future of third-party fees is shifting: 3 ways restaurants can benefit now
New consumer trends are bringing the sustainability of third-party apps into focus, since many of them traditionally charge restaurants a commission of 30% or more to tap into their services–while charging diners high fees as well.
Jan. 1, 2022
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